Technical Support Jobs in USA

423,160 open positions · Updated daily

Looking for Technical Support jobs in USA? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the USA area.

Strategic Sales Programs and Enablement Partner

Company: Newsela

Location: USA

Posted Dec 02, 2025

The role is for a high-impact partner in the Strategic Sales organization who will translate strategy into disciplined execution and scalable enablement. The ideal candidate will have experience in strategy and operations, sales enablement, program management, or a chief of staff style role within high-growth B2B SaaS. The role involves owning GTM playbooks, leading strategic initiatives, creating enablement content, and driving cross-functional alignment.

Engineering Lead

Company: HubSpot

Location: USA

Posted Dec 02, 2025

HubSpot is seeking an experienced Engineering Lead or Engineering Manager to lead their Edge team, which is responsible for developing and operating HubSpot's load balancing and CDN infrastructure. The role involves guiding the design, development, and operation of systems, people management, and technical mentorship. The ideal candidate should have at least 2 years of experience in hiring, developing, and promoting engineers, a track record of delivering complex, performant, reliable, and scalable distributed systems in a cloud environment, and proficiency in Java, C, Go, C++, or Rust.

RN Clinical Consultation

Company: Sedgwick

Location: USA

Posted Dec 02, 2025

Sedgwick is a company that values its employees and offers a caring culture, work-life balance, and opportunities for growth. They are recognized as one of the best workplaces in financial services and insurance. They are currently hiring 6 nurses for remote positions, with a focus on providing medical care and support to injured employees. The company offers a comprehensive benefits package and encourages ongoing learning and professional development.

Senior Compliance Automation Engineer

Company: Muck Rack

Location: USA

Posted Dec 02, 2025

The company is seeking a Senior Compliance Automation Engineer to join their team and help with audit readiness and automating evidence collection. The role involves designing and developing automation solutions for GRC toolsets, platforms, and processes, as well as supporting internal and external audits. The ideal candidate should have 5+ years of experience in Governance, Risk, and Compliance, proficiency in Python and SQL, and experience with security and compliance frameworks.

Sr. Customer Success Manager

Company: Platform Science

Location: USA

Posted Dec 02, 2025

Platform Science is an open IoT platform founded in 2015 that partners with fleets, application developers, vehicle manufacturers, and equipment providers in the transportation industry. They value diversity, innovation, and empathy in their company culture. The Senior Customer Success Manager role involves implementing, managing, and growing relationships with enterprise-level accounts, acting as a trusted advisor, and driving customer adoption and retention of Platform Science solutions.

Senior Manager - Engineering

Company: Splice

Location: USA

Posted Dec 02, 2025

The job posting is for a Senior Manager Engineering role at Splice, a creative platform for music production. The role involves leading and growing a team responsible for building and scaling data platform pipelines and analytics infrastructure. The company culture emphasizes collaboration, accountability, and flexibility, with a focus on remote work. The role requires technical leadership experience, strong communication and organizational skills, and experience implementing agile methodologies.

Senior Manager - Product Development & Marketing (Supplements)

Company: Nutrafol

Location: USA

Posted Dec 02, 2025

The Senior Manager of Product Development & Marketing Supplements will lead end-to-end product development, collaborate with cross-functional teams, and manage new product certifications. The role requires 8+ years of experience in product development and marketing, strong cross-functional collaboration skills, and familiarity with the nutraceutical haircare space.

Principal Software Engineer - Commerce

Company: HubSpot

Location: USA

Posted Dec 02, 2025

Commerce Hub is building an AI-first commerce platform integrated with HubSpot's CRM. They are seeking a Principal Software Engineer to shape the technical future of Commerce Hub, focusing on CPQ, Billing, and Payments. The role involves building a simple, consistent, and extensible platform, defining core domain models, creating frameworks, and partnering with product leadership.

Campaign Manager

Company: Unified

Location: USA

Posted Dec 02, 2025

Unified is seeking a Campaign Manager to join their AdOps team. The role involves managing and optimizing multichannel paid campaigns, developing growth strategies, driving automation and innovation, analyzing campaign performance, ensuring operational excellence, and partnering with clients. The ideal candidate has 3+ years of experience managing high-volume digital advertising campaigns, strong knowledge of campaign performance metrics, and experience in programmatic and social media buying.

Solutions Consultant

Company: Dscout

Location: USA

Posted Dec 02, 2025

Dscout is a leading experience research platform used by top brands like Sonos, Spotify, Duolingo, and Best Buy. They are expanding their team and seeking a Solutions Consultant to join their presales team. The role involves partnering with account directors, supporting discovery conversations, delivering customized demos, and providing structured feedback to product and marketing teams.

Director - Regional Sales

Company: GitLab

Location: USA

Posted Dec 02, 2025

The Regional Director for the Commercial AMER vertical will lead a 5-person team to grow adoption of GitLab's AI-powered DevSecOps platform across existing and new commercial customers. The role involves managing the team, driving sales strategy, analyzing market dynamics, recruiting talent, and collaborating with various departments. The ideal candidate should have experience in field sales operations and leadership within a software environment, proficiency in managing a sales pipeline, and strong communication skills.

Senior Engineer - Platform

Company: Grow Therapy

Location: USA

Posted Dec 02, 2025

The internal Platform team is seeking a Senior Engineer to join their mission-driven team and help build the internal developer ecosystem for Grow's next-generation mental healthcare platform. The role involves tackling complex challenges across AWS cloud infrastructure, Kubernetes, CICD pipelines, and tooling to drive engineering velocity. The Senior Engineer will lead projects, share ownership of the platform roadmap, and collaborate with teammates to improve development speed, reliability, and scalability.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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