Technical Support Jobs in USA

423,160 open positions · Updated daily

Looking for Technical Support jobs in USA? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the USA area.

VMware Architect (VCF and Aria Expertise)

Company: Insight

Location: USA

Posted Dec 02, 2025

The job posting is for a VMware Architect position at Insight, a Fortune 500 Solutions Integrator. The role involves designing and implementing private cloud solutions using VMware VCF and Aria, with a focus on cloud management and optimization. The company values people and technology, offering opportunities for career growth and continuous upskilling.

Employee Experience Specialist - Global Customer Care

Company: First Advantage

Location: USA

Posted Dec 02, 2025

First Advantage is a global company that values its employees and fosters a positive workplace culture. The company is seeking an Employee Experience Specialist to facilitate engagement activities, generate impactful communications, and collaborate with cross-functional teams to enhance the employee experience and organizational effectiveness.

SME Cloud Engineer – DoD/USACE Cloud Infrastructure

Company: Guidehouse

Location: USA

Posted Dec 02, 2025

The job posting is for a senior cloud infrastructure role providing technical and managerial leadership for Department of Defense and US Army Corps of Engineers mission objectives. The position requires extensive cloud engineering experience, security clearance, and leadership skills to define cloud strategies, oversee implementations, ensure compliance, and manage financial aspects. Guidehouse offers a competitive compensation package and benefits.

Senior UX/UI Designer

Company: Netflix

Location: USA

Posted Dec 02, 2025

Netflix is seeking a highly skilled Senior UX/UI Designer to join their in-house development team focused on an innovative game delivered directly to TV via Netflix's proprietary cloud streaming platform. The ideal candidate will take full end-to-end ownership of developing core interaction and experience design for a dual-screen game that will immerse players in a beloved IP franchise. The role requires deep expertise in Unreal Engine 5, especially in UI/UX implementation, and the ability to collaborate with a multidisciplinary team to guide the development and refinement of key features, screens, and menus.

Senior IT Engineer - Enterprise Applications & Infrastructure

Company: Weedmaps

Location: USA

Posted Dec 02, 2025

The job description outlines a Senior IT Engineer role at Weedmaps, focusing on managing enterprise applications and infrastructure, collaborating with cross-functional teams, and ensuring security compliance. Required qualifications include experience with cloud platforms, scripting, and compliance frameworks. The position offers a competitive salary range and comprehensive benefits, including health, retirement, and PTO.

Principal Data Analyst/Snowflake/Cloud

Company: VSP Vision

Location: USA

Posted Dec 02, 2025

The Principal Data Analyst role involves collaborating with stakeholders to create robust data analytics solutions, ensuring data quality, and fostering cross-functional collaboration. The position requires advanced data analysis skills, experience with data platforms, and excellent communication abilities.

General Manager - Title & Escrow Services

Company: Truehold

Location: USA

Posted Dec 02, 2025

The General Manager Title & Escrow role involves building and scaling a national title and escrow operation to support a rapidly growing SFR acquisitions business. The position requires strategic vision, operational execution, organizational design, talent development, and strategic underwriter partnership management. The ideal candidate has extensive experience in title and escrow operations, a strong network in the industry, and a track record of scaling operations in high-growth environments.

Team Lead Coordinator - Internal Candidate

Company: PaceMate

Location: USA

Posted Dec 02, 2025

PaceMate is seeking a Remote Team Lead Coordinator Lead to guide clinical decision making and support the clinical team. The role involves decision making, education, alert triage, team assignments, and maintaining knowledge of PaceMate products. The company offers a robust compensation and benefit package, and is a top healthcare technology company.

Senior Underwriting Officer - Excess Casualty

Company: Liberty Mutual Insurance

Location: USA

Posted Dec 02, 2025

The Senior Underwriting UW Officer Excess Casualty role supports the Executive Underwriting Officer of Major Accounts Casualty. The position focuses on the Majors Excess Casualty portfolio, providing technical expertise and serving as the point of contact for frontline underwriting teams. Responsibilities include providing expert underwriting assistance, ensuring continuity between primary and excess casualty placements, supporting the Executive Underwriting Officer on transactions, monitoring underwriting decision frameworks, evaluating portfolio performance, driving underwriting technical excellence, and working with underwriting leaders to identify product and service enhancements.

Director - Merchandising

Company: iHerb

Location: USA

Posted Dec 02, 2025

The Director of Merchandising is a strategic leader responsible for driving growth and profitability for their category. They develop and execute strategies related to product pricing, promotions, vendor relations, and category focus. The role involves hiring and managing a team, negotiating with vendors, analyzing category metrics, and differentiating iHerb from competitors. The position requires strong analytical skills, business expertise, and the ability to align global and regional merchandising strategies.

Manager, Software Engineering - Billing

Company: Figma

Location: USA

Posted Dec 02, 2025

This job description highlights Figma's search for an engineering leader to drive growth and innovation through billing systems and product development. The role emphasizes collaboration across teams, team management, and contributing to a diverse workplace while offering competitive benefits and career growth opportunities.

Engineering Manager - Feeds Experience

Company: Reddit

Location: USA

Posted Dec 02, 2025

The role involves leading engineering teams to enhance Reddit's feed experiences, requiring expertise in software development and user-centric design. Benefits include comprehensive healthcare and flexible time off.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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