Technical Support Jobs in USA

423,488 open positions · Updated daily

Looking for Technical Support jobs in USA? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the USA area.

Manager, Product Design

Company: HopSkipDrive

Location: USA

Posted Sep 01, 2024

HopSkipDrive is a technology company that solves complex transportation challenges, connecting kids, older adults, and others to highly-vetted caregivers. They aim to create opportunity for all through mobility, with a mission to provide safe, equitable, and caring transportation solutions.

Senior Machine Learning Engineer, Ads Targeting

Company: Reddit

Location: USA

Posted Sep 01, 2024

Reddit is a community-driven platform that provides a space for users to share their interests and passions. The company is committed to building a workforce representative of the diverse communities it serves and offers a range of benefits to its employees.

Senior Product Designer I - Commerce

Company: HubSpot

Location: USA

Posted Sep 01, 2024

The job posting is for a Senior Product Designer position at HubSpot's Commerce Hub, where the candidate will work on designing and delivering a crafted experience to customers, collaborating with cross-functional partners, and driving growth and innovation.

Dealer Partner Support Specialist

Company: AutoFi

Location: USA

Posted Sep 01, 2024

AutoFi is a leading provider of digital commerce technology that powers the sales and finance experiences for innovative brands and dealers in automotive. The company has a dynamic selling platform that empowers dealers to sell vehicles more efficiently and profitably, both online and in the showroom. AutoFi is funded for years of future growth and backed by investors including Crosslink Capital, Santander Holdings USA, SVB Financial Group, Ford, BMW iVentures, and JP Morgan Chase.

Senior Sales Executive

Company: Core10

Location: USA

Posted Sep 01, 2024

Core10 is a rapidly growing tech company seeking a Senior Sales Executive to work on their Core10 Revenue team, focusing on supporting their Mesh product suite. The company provides lending, account opening, and BaaS products, as well as software development services.

Principal Strategic Finance & Analytics - Global Operations

Company: Airbnb

Location: USA

Posted Sep 01, 2024

The job posting is for a strategic finance and analytics role at Airbnb. The job involves partnering with various teams to provide insights and recommendations, analyzing data, and collaborating with others to achieve collective goals. The company is committed to inclusion and diversity and provides a disability-inclusive application and interview process.

Integration Engineer

Company: Abridge

Location: USA

Posted Sep 01, 2024

Abridge is a company that aims to improve healthcare by providing an AI-powered platform for medical conversations. They are looking for Senior Integrations Engineers to join their team and work on building integrations with healthcare systems.

Lead Physician, Oscar Primary Care

Company: Oscar

Location: USA

Posted Sep 01, 2024

Oscar Medical Group is hiring a Lead Physician to join their Primary Care team. The role involves delivering quality care to patients, overseeing a team of APPs, and supporting strategic initiatives. The company offers a remote work culture, competitive pay, and benefits.

Associate Principal Strategic Finance & Analytics - CS

Company: Airbnb

Location: USA

Posted Sep 01, 2024

The job posting is for an Associate Principal of Strategic Finance and Analytics, responsible for building a robust data foundation, analyzing data, and providing insights and recommendations. The role requires 4+ years of experience in data sets, financial analysis, and SQL, and is US-remote eligible.

Senior Financial Analyst, Business Partnership Finance

Company: Discord

Location: USA

Posted Sep 01, 2024

Discord is looking for a Senior Financial Analyst to join their growing Finance team. The company values originality, reliability, and playfulness, and is committed to fostering an inclusive environment where employees can do their best work.

Senior Backend Engineer

Company: Wattpad

Location: USA

Posted Sep 01, 2024

Wattpad is a global entertainment company that aims to entertain and connect the world through stories. They are looking for engineers to join their Payment and Ads Platforms team to build scalable and secure payment services and ads logic. The company values diversity, inclusivity, and employee growth, and offers a range of benefits and perks.

Senior People & Talent Associate

Company: Starfaceworld

Location: USA

Posted Sep 01, 2024

Starface World is a positively uplifting place that combines efficacy and optimism to care for acne-prone skin. They are seeking a Senior People and Talent Acquisition Associate to support their culture and growth goals.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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