Technical Support Jobs in USA

423,488 open positions · Updated daily

Looking for Technical Support jobs in USA? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the USA area.

Sr. Software Development Engineer - Real-Time and Big Data

Company: Esri

Location: USA

Posted Aug 31, 2024

The job posting is for a software engineer position at Esri, a company that provides geographic information system (GIS) technology. The job requires experience in frontend web development, Java, Scala, and JavaScript, as well as knowledge of databases and cloud computing platforms. The company offers a competitive total rewards strategy, including health and welfare benefits, 401k and profit-sharing programs, and opportunities for personal and professional growth.

Sr. Software Engineer - Growth Engineering (Category)

Company: hims & hers

Location: USA

Posted Sep 01, 2024

The job posting is seeking a Senior Software Engineer to join the Category Activation and Reactivation team at Hims and Hers. The role involves collaborating with cross-functional teams to build innovative features that drive growth and revenue. The ideal candidate has 7+ years of experience in software engineering, a strong understanding of modern web technologies, and excellent communication and collaboration skills.

Lead - Data Scientist

Company: hims & hers

Location: USA

Posted Sep 01, 2024

The role of Lead Data Scientist at Hims amp Hers involves identifying opportunities to apply data science and machine learning techniques to improve marketing products and processes. The successful candidate will have a passion for driving business impact through data science, strong communication skills, and a deep and broad technical toolset.

Sr. Product Manager - ML Research

Company: Runway

Location: USA

Posted Sep 01, 2024

The company is looking for a passionate Product Manager to help develop cutting-edge AI tools. The role requires a combination of technical and product management experience, with a strong ability to understand user needs and turn AI systems into impactful tools.

Manager, Software Engineering - Machine Learning Infrastructure

Company: Figma

Location: USA

Posted Sep 01, 2024

Figma is building a dedicated ML Infrastructure team to develop and launch new AI capabilities. The team will design and build scalable services to power Figma's infrastructure, combining industry best practices and a first-principles approach.

Senior Data Systems Analyst

Company: Constant Contact

Location: USA

Posted Sep 01, 2024

Constant Contact is a company that values diversity and inclusion, and is looking for a Senior Data Systems Analyst to lead the implementation of data privacy initiatives. The ideal candidate will have extensive experience in data privacy tools, system analysis, and SQL, and will work closely with cross-functional teams to ensure data integrity and compliance.

Digital and Campaign Marketing Manager

Company: Tecton

Location: USA

Posted Sep 01, 2024

Tecton is a company that solves complex data problems in production machine learning. They have a feature platform that makes it simple to activate data for smarter models and predictions. The company is funded by Sequoia Capital, Andreessen Horowitz, and Kleiner Perkins, and has a fast-growing team with offices in San Francisco and New York City.

Personal Finance eCommerce Writer

Company: Future Publishing

Location: USA

Posted Aug 31, 2024

The job posting is seeking a writer to cover personal finance deals and products for Kiplinger's website. The ideal candidate is a personal finance enthusiast with knowledge and interest in various topics, including insurance, savings accounts, travel credit cards, and more.

Hospitality Manager

Company: SquareSpace

Location: USA

Posted Sep 01, 2024

The job posting is for a Hospitality Manager position at Tock, a company that empowers restaurants, bars, and wineries with tools to build successful businesses and deliver exceptional experiences. The job requires excellent communication skills, ability to work in a fast-paced environment, and experience in customer support. The company offers a range of benefits and perks, including flexible paid time off, 401k with employer match, and education reimbursement.

FOIA Legal Assistant

Company: Matianfirm

Location: USA

Posted Sep 01, 2024

The Matian Firm is looking for a Remote FOIA Legal Assistant to join their growing legal team. The job requires experience in immigration law, case management, and communication skills. The firm offers opportunities for career development and a diverse work environment.

Order Entry Specialist

Company: sunroom

Location: USA

Posted Sep 01, 2024

Sunroom Rentals is a propertytech startup that aims to revolutionize the leasing process. They are looking for a Support Specialist to join their team, providing customer support and sales-related activities. The role requires excellent communication skills, persistence, and the ability to work remotely.

Work From Home Customer Service

Company: Omni Interactions

Location: USA

Posted Sep 01, 2024

Omni supports independent contractors to provide customer service to Fortune 500 companies. The job offers flexible work schedules, competitive earnings, and opportunities to create a work schedule that suits you. The company requires exceptional communication skills, a proven track record in customer service, and a friendly and empathetic tone.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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