Technical Support Jobs in USA

423,488 open positions · Updated daily

Looking for Technical Support jobs in USA? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the USA area.

Grants Manager

Company: Lime

Location: USA

Posted Sep 01, 2024

Lime is a shared electric vehicle company on a mission to build a sustainable transportation system. They are looking for a Grant Writer/Project Manager to write proposals and manage grants. The ideal candidate will have experience with grant writing and project management, excellent communication skills, and the ability to work in a fast-paced environment.

Bilingual Fan Happiness Associate I

Company: Gametime United

Location: USA

Posted Sep 01, 2024

Gametime is a company that provides a platform for people to discover and access live experiences. They are looking for a Bilingual Spanish Fan Happiness Associate to provide direct support to customers in English and Spanish. The role requires excellent communication skills, multitasking, and adaptability. Gametime offers flexible PTO, medical insurance, and other benefits.

Lead Developer Advocate

Company: Snowflake

Location: USA

Posted Sep 01, 2024

The job posting is for a Senior Developer Advocate at Snowflake, responsible for building awareness and motivating developers to build applications on Snowflake. The role involves creating resources, engaging with external communities, and participating in the developer data ecosystem.

Global PetRelocation Manager

Company: PetRelocation

Location: USA

Posted Sep 01, 2024

PetRelocation is a global services company that helps pets move around the world. They are seeking a Global Pet Relocation Manager to manage the end-to-end process of pet relocations for clients. The ideal candidate will have strong relationship management skills, excellent communication skills, and a passion for working with global clients and pet owners.

Counsel - Trust & Safety

Company: Pinterest

Location: USA

Posted Sep 01, 2024

The job posting is for a Counsel Trust amp Safety role at Pinterest, requiring a qualified lawyer with experience in intermediary liability and content issues. The role involves providing legal support, drafting policies, and working with cross-functional teams. The company offers a flexible and collaborative work environment.

Senior Software Engineer - Web

Company: Pinterest

Location: USA

Posted Sep 01, 2024

The job posting is looking for inquisitive and well-rounded Web engineers to join the Product engineering teams. The role involves building robust frameworks and features, empowering developers and Pinners, and creating new initiatives. The company values courageous thinking and is looking for candidates with a deep understanding of Web development and best practices in ReactRedux.

Director of Demand Generation

Company: Teikametrics

Location: USA

Posted Sep 01, 2024

Teikametrics is seeking an experienced revenue marketing leader to own demand generation and marketing funnel optimization. The role involves leading a team, developing multi-channel lead generation strategies, and collaborating with external partners.

Integrated Marketing Manager

Company: Pinterest

Location: USA

Posted Sep 01, 2024

The Pinterest Business Marketing team is looking for an Integrated Marketing Manager to develop and execute comprehensive marketing strategies across multiple channels. The role requires 6+ years of marketing experience, excellent project management skills, and the ability to work independently.

Strategic Alliances Director

Company: Red Canary

Location: USA

Posted Sep 01, 2024

Red Canary is looking for a Principal Strategic Alliances Director to drive rapid growth with their strategic technology partnerships. The successful candidate will be a sales-focused results-driven ecosystem development executive and security stack expert who understands traditional SaaS GTM and sales strategy.

Salesforce Consultant

Company: The Motley Fool

Location: USA

Posted Sep 01, 2024

The Motley Fool Foundation is seeking a Salesforce consultant to optimize and enhance its use of the Salesforce platform. The ideal candidate should have experience with Salesforce platform and configuration, as well as excellent problem-solving skills and attention to detail.

Senior DevOps Engineer

Company: Restaurant365

Location: USA

Posted Sep 01, 2024

Restaurant365 is a SaaS company that provides a cloud-based platform for restaurants. They are looking for a Senior DevOps Engineer to manage infrastructure automation and cloud services. The role requires experience with DevOps methodologies, automation, and scripting languages. The company offers a competitive salary range of $120,000 to $150,000 and benefits such as comprehensive medical benefits, 401k matching, and unlimited PTO.

Sr Staff Product Manager - Onboarding and Activation

Company: 1Password

Location: USA

Posted Sep 01, 2024

1Password is a company that values simplicity, honesty, and a human-centric approach to solving problems. They are looking for a customer-obsessed Product Manager to help them make users and customers more secure online. The company offers a range of benefits, including a generous PTO policy, wellness spending account, and employee stock option program.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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