Technical Support Jobs in USA

423,488 open positions · Updated daily

Looking for Technical Support jobs in USA? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the USA area.

Sr Technical Program Manager

Company: 1Password

Location: USA

Posted Sep 01, 2024

1Password is looking for a Senior Technical Program Manager to join their team. The ideal candidate will have experience in technical program management, leadership, and communication. The company values human-centric security and encourages big ideas and new ways of working.

Director - Engineering

Company: MyFitnessPal

Location: USA

Posted Sep 01, 2024

MyFitnessPal is looking for exceptional leaders to help further their mission to improve the health of every body through better food choices. The Director of Product Engineering will lead multiple engineering squads, elevate their managers and teammates, and ensure engineering teams are closely partnered with Product and Design.

Senior Backend Engineer - AI

Company: Aleph

Location: USA

Posted Sep 01, 2024

Aleph is a company that is redefining the world of Financial Planning and Analysis. They operate in an established software category with a multibillion TAM, but no clear winner. They are seeking software engineers to lead the development of Artificial Intelligence features across their web app and add-ins.

Technical Program Manager - Office Technical Infrastructure Buildouts

Company: OpenAI

Location: USA

Posted Sep 01, 2024

The job description is for a Technical Program Manager who will bridge the gap between different teams to design and deliver technical solutions for office buildouts and remodel projects. The role requires strong project and program management capabilities, knowledge of architectural design and commercial real estate construction processes, and excellent communication skills.

National Accounts AE

Company: Kontakt.io

Location: USA

Posted Sep 01, 2024

Kontaktio offers an advanced care delivery operations platform that leverages intelligent data analysis to provide actionable insights and AI-driven recommendations. The company has experienced exceptional growth, with a team expansion and quadrupled annual recurring revenue. Kontaktio is seeking a skilled National Accounts AE to help accelerate growth in the healthcare sector.

Product Designer

Company: dscout

Location: USA

Posted Sep 01, 2024

Dscout is a company that partners with human-centric organizations to build products for the right people. They are looking for a Product Designer to join their team and contribute to the growth and maturity of their product design capabilities.

ServiceNow Developer I

Company: Pax8

Location: USA

Posted Sep 01, 2024

The job posting is for a ServiceNow Developer I position at Pax8. The role involves designing, developing, and customizing applications and integrations within the ServiceNow platform. The ideal candidate should have a strong technical background, exceptional problem-solving skills, and the ability to work collaboratively with both technical and non-technical teams.

Microsoft 365 Enablement Specialist

Company: Renaissance

Location: USA

Posted Sep 01, 2024

The job description is for a Microsoft 365 Enablement Specialist at Renaissance, a global leader in preK-12 education technology. The role involves driving the adoption and effective use of Microsoft 365 tools and services within the organization, collaborating with various departments, and providing training and support.

Principal Product Manager - AI/ Impact Lead

Company: Craft.co

Location: USA

Posted Sep 01, 2024

The job posting is for a remote role in the Craft Product team, responsible for unlocking the value of supplier data through strategic data integrations and visualizations. The team is looking for a candidate with 6+ years of experience in SaaS Data products, risk assessment, or business intelligence, and strong communication skills.

Senior Fullstack Engineer - Flow Builder

Company: Postscript

Location: USA

Posted Sep 01, 2024

The Flow Builder team is looking for a motivated software engineer to join their growing team. The team is responsible for designing and developing the Postscripts message orchestration platform, and is experiencing fast growth and adoption. The company offers competitive compensation, flexible paid time off, and a fun work environment.

Senior Frontend Engineer - AI

Company: Aleph

Location: USA

Posted Sep 01, 2024

Aleph is a company that is redefining the world of Financial Planning and Analysis. They operate in an established software category with a multibillion TAM, but no clear winner. They are seeking software engineers to lead the development of Artificial Intelligence features across their web app and add-ins.

Enterprise Customer Success Manager

Company: COMPLY

Location: USA

Posted Sep 01, 2024

COMPLY is a high-growth organization that provides compliance solutions to over 7,000 clients globally. They are looking for an Enterprise Customer Success Manager to work closely with customers to ensure their satisfaction and retention.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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