Technical Support Jobs in USA

423,488 open positions · Updated daily

Looking for Technical Support jobs in USA? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the USA area.

Account Manager, Mid-Market

Company: Apollo.io

Location: USA

Posted Aug 31, 2024

The Account Management AM MidMarket role is looking for someone who can thrive in a high-level ambiguity and change environment, with a customer-centric approach. The role involves closing incremental business opportunities, driving value and growth, and maintaining a high level of organization and attention to detail.

Senior Product Manager

Company: Hyperproof

Location: USA

Posted Aug 31, 2024

Hyperproof is hiring a Senior Product Manager to join their strong and growing team. The company is on a mission to transform the Governance Risk and Compliance (GRC) world with a powerful new software platform. The role involves leading the development and optimization of assessment workflows, collaborating with customers and partners, and driving successful outcomes.

Senior Researcher - Deep Learning

Company: AssemblyAI

Location: USA

Posted Aug 31, 2024

AssemblyAI is looking for a Senior Researcher to join their Research team. The role involves conducting applied research in Speech and Natural Language Processing, implementing new ideas, and collaborating with engineers to deploy models in production.

Director of Marketing

Company: School of Traditional Skills

Location: USA

Posted Aug 31, 2024

The School of Traditional Skills is seeking a Director of Marketing to lead their marketing efforts and drive growth. The ideal candidate has experience in marketing online educational products, scaling revenue in a startup environment, and is passionate about the homesteading and self-sufficiency lifestyle.

HR

Company: DoraHacks

Location: USA

Posted Aug 31, 2024

DoraHacks is seeking an experienced HR professional to join their team. The role involves managing employee lifecycle activities, ensuring compliance with employment laws, and assisting in HR policy development. The company is a global hackathon organizer and provides a wide range of toolkits to help developers around the world.

SVP, Accounting and Treasurer

Company: Olo

Location: USA

Posted Aug 31, 2024

Olo is a leading SaaS platform accelerating digital transformation in the restaurant industry. The company is looking for a Senior Vice President of Accounting and Treasurer to lead its accounting and treasury function, ensuring accurate financial statement preparation and external financial reporting.

Enterprise Account Executive

Company: Lumos

Location: USA

Posted Aug 31, 2024

Lumos is looking for an Account Executive to work with innovative companies, build a significant book of business, and help customers succeed. The ideal candidate is motivated, customer-centric, and passionate about solving problems. They will be responsible for finding, managing, and closing deals, and will work closely with the SDR and Marketing teams.

Sr. Leadership Development Program Lead

Company: Upwork

Location: USA

Posted Aug 31, 2024

Upwork is looking for a Sr Leadership Development Program Lead to develop leadership programs for employees and managers. The ideal candidate will have experience in leadership development, program management, and facilitation. The role involves partnering with the People Team, developing training content, and ensuring program implementation.

Manager, Data Engineering

Company: TrueCar

Location: USA

Posted Aug 31, 2024

TrueCar is a leading automotive digital marketplace that aims to make car buying and selling easy, transparent, and efficient. The company is seeking a Manager Data Engineering to join its fast-paced team and contribute to its mission to revolutionize the car buying and selling experience.

Senior Project Manager

Company: Press Ganey

Location: USA

Posted Aug 31, 2024

The company description highlights its expertise in experience measurement data analytics and insights, serving clients globally in various industries. The job description outlines the responsibilities of a Senior Project Manager, including managing client projects, building relationships, and providing value-added services.

Project Manager II, (Electric School Bus Programs)

Company: CALSTART

Location: USA

Posted Aug 31, 2024

CALSTART is a mission-driven industry organization focused on transportation decarbonization and clean air for all. They are hiring a Project Manager 2 to support electric school bus adoption through the Cal Fleet Advisor Program.

Web Engineer

Company: Zip

Location: USA

Posted Aug 31, 2024

Zip is hiring a Web Engineer to lead web initiatives, develop strategies for search engine optimization, user experience, and conversion rate optimization, and improve demand generation across their web properties.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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