Technical Support Jobs in Washington DC

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Looking for Technical Support jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Washington DC area.

System Engineer

Company: Maxar Technologies

Location: Washington DC

Posted Jan 23, 2025

Maxar Technologies is seeking Systems Engineers with varying levels of experience to support the documentation design and deployment management of advanced intelligence capabilities in a classified environment. The successful candidate will be part of a project team responsible for designing and maintaining system architectures that integrate various components into a larger operational infrastructure. The role involves assisting in system architecture design and integration across both cloud and local environments, contributing to technical and user documentation, collaborating with other engineers, troubleshooting system outages, and supporting system deployment in hybrid architectures. The minimum requirements include a current active TSSCI clearance, a Bachelor's degree in Systems Engineering, Computer Science, or a related field, and 5+ years of experience in systems engineering. Maxar offers a comprehensive package of benefits and a competitive salary range of $108,000 - $180,000 annually in the Washington DC metropolitan area.

Sales Development Representative

Company: FiscalNote

Location: Washington, DC

Posted Jan 23, 2025

Systems Engineer

Company: Maxar Technologies

Location: Washington DC

Posted Jan 23, 2025

Maxar Technologies is seeking a Systems Engineer to join their team, supporting a fast-paced and exciting mission within the Intelligence Community. The role involves working independently and as part of a cross-functional team, providing engineering design and analysis assessments for the customer's projects. The ideal candidate should have active TSSCI security clearance, a degree in Electrical or Telecommunications Engineering, and practical RF systems knowledge. Preferred skills include an advanced degree, onsite experience, DoD/IC experience, and excellent communication skills. Maxar offers a comprehensive benefits package and competitive salary, with the base pay for this position in the Washington DC metropolitan area being $108,000 - $180,000 annually.

Assistant Compliance Counsel

Company: Crowell & Moring

Location: Washington DC

Posted Jan 23, 2025

Crowell & Moring LLP, an international law firm, is seeking an Assistant Compliance Counsel. The role involves providing legal advice on compliance matters, administering the firm's Compliance Program, and collaborating with attorneys and staff to address regulatory requirements. Key responsibilities include developing and monitoring the Compliance Program, conducting legal research, assessing existing policies, drafting trainings, assisting in audits, and staying updated on compliance best practices. The ideal candidate should have excellent communication skills, analytical abilities, and legal experience in major regulatory schemes. A Juris Doctor and a minimum of three years of legal experience are required. The firm offers a competitive compensation package and a positive, friendly culture.

Senior Devops Engineer

Company: Easy Dynamics

Location: Washington DC

Posted Jan 23, 2025

Easy Dynamics is a fast-paced, innovative organization that values its people and strives for excellence. They offer cutting-edge solutions in the ever-changing IT landscape, with a focus on zero trust architecture, cloud delivery, and security automation. The company culture is collaborative and connection-oriented, with a growth mindset that encourages everyone to contribute. The role involves providing software development, continuous integration, and systems documentation support, as well as assisting with cloud-based infrastructure services and Red Hat/CentOS systems administration. The ideal candidate should have extensive experience with AWS IaaS, EKS, Docker, Jenkins, and other DevOps tools, along with expertise in FedRamp IaaS/SaaS.

Acquisition Management Policy Support Specialist

Company: Acquisition Experts-LLC

Location: Washington DC

Posted Jan 23, 2025

Acquisition Experts LLC is hiring a full-time Acquisition Management Policy Support Specialist for a remote position with the Department of Justice. The role involves developing and updating policy statements, analyzing regulations, and facilitating reviews. The ideal candidate should have a Bachelor's degree, at least 35 years of experience in acquisition management, and strong communication and data analysis skills. Benefits include excellent pay, health insurance, and a retirement plan.

Software Engineer for Weather Systems (remote)

Company: Element 84

Location: Washington DC

Posted Jan 23, 2025

Element 84 is a woman-owned small business specializing in geospatial data processing and software development for various sectors. They are known for their cloud-based geospatial data processing, remote sensing, and Earth science systems. The company values inclusivity, diversity, and equity, and offers flexible work schedules and parental leave. They are seeking a mid-level software engineer with expertise in the Unified Forecast System (UFS) and related applications. The ideal candidate should have a strong work ethic, excellent communication skills, and experience in Agile environments. The role involves working on a small agile team, delivering UFS weather model and associated applications, and engaging with the UFS community to improve forecast skills.

Administrative Assistant (CR-AK-VA)

Company: Crown Consulting, Inc.

Location: Washington DC

Posted Jan 23, 2025

Crown Consulting Inc, a company with over 30 years of experience working with FAA and NASA, is seeking a motivated Administrative Assistant to join their team in Arlington, VA. The role involves providing administrative support, managing office operations, assisting HR, processing purchase orders, planning events, and more. The company offers competitive compensation, benefits, and opportunities for professional development. They value diversity and are committed to equal opportunity employment.

Application Security Engineer

Company: Easy Dynamics

Location: Washington DC

Posted Jan 23, 2025

Easy Dynamics is a fast-paced, growing organization that values its people and strives for excellence. They offer cutting-edge innovation and steady guidance in the ever-changing IT landscape. The company culture is one of connection and collaboration, with a focus on Agile methodology. They are seeking an application security expert to provide support for the agency's digital assets, including the Bureau's public-facing website and internal software tools. The role involves working closely with various teams to ensure compliance, secure baseline development, and the use of best practices in an AWS FISMA moderate environment. The ideal candidate should have experience with application security tools, vulnerability scanning, and integrating security testing in automated continuous delivery pipelines. They should also have expertise in a modern web development stack, open-source solutions, and FedRamp IaaS/SaaS. The role includes collaborating with software development teams, mentoring stakeholders on secure software development, and assisting in the development of various documentation.

System Administrator - US Citizenship & TS/SCI Required Poly Required

Company: cFocus Software Incorporated

Location: Washington DC

Posted Jan 23, 2025

cFocus Software is hiring a System Administrator for a position in Washington DC. The role requires an active TSSCI CI Poly clearance and extensive experience in Linux administration, integrating federal government systems with Splunk, managing complex systems, and Risk Management Framework activities. The candidate will provide onsite technical and administrative support, Tier 2 and 3 support, and serve as a key technical interface with DIA operations teams. They will also maintain and sustain cross domain capabilities, support ECDS onboarding activities, and ensure a performance rating of Green or higher for various PRSM items. Deliverables include maintaining an ECDS Inventory List, providing daily and weekly brief reports, and maintaining logs for maintenance activities, outages, and change management.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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