Technical Support Jobs in Washington DC

80,877 open positions · Updated daily

Looking for Technical Support jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Washington DC area.

Sr. Sales Engineer - Federal

Company: Optiv

Location: Washington, DC

Posted Jan 23, 2025

Optiv+ClearShark is seeking a full-time Sr. System Engineer to support sales efforts for DHS and DOJ. The ideal candidate should have strong expertise in Splunk Platform, Splunk Security, Enterprise Networking, Network Security, Enterprise Firewall Deployment, Data Center, and/or Network Automation. The role involves designing security solutions, driving thought leadership, and maintaining strong relationships with clients and partners. The Sr. SE will also be responsible for driving the generation of services and technologies business, maintaining advanced knowledge of clients' security environments, and identifying cross-sell and upsell opportunities.

Director, Head of Federal Affairs

Company: DoorDash

Location: Washington, DC

Posted Jan 23, 2025

DoorDash is seeking an experienced policy executive to lead its Federal Affairs team in Washington, D.C. The role involves managing a team responsible for representing DoorDash before the White House, Congress, and other stakeholders. The successful candidate will develop and execute a federal affairs strategy, collaborate with senior leaders, and manage the U.S. Federal Affairs Team. The ideal candidate will have a strong track record in managing high-stakes policy issues, an optimistic outlook, a collaborative approach, and an operational mindset. Bonus points for tech industry experience and knowledge of policy issues like the future of work and support for small businesses.

Model Validation - Advisor (Open to Remote)

Company: Fannie Mae

Location: Washington, DC

Posted Jan 23, 2025

Fannie Mae is seeking a Model Validation - Advisor with 6+ years of experience in model governance, validation, reporting, or development. The role involves identifying and reporting model risks, working closely with stakeholders, and generating recommendations. The candidate will also participate in producing analyses for reports, collaborate on technology solutions, and oversee ad hoc quantitative analyses. Key skills include excellent communication, analytical problem-solving, and expertise in quantitative analytics. Fannie Mae offers a flexible hybrid work environment and a comprehensive benefits package.

Technology Sales Engineer - Storage

Company: IBM

Location: Washington, DC

Posted Jan 23, 2025

Senior Product Manager

Company: The Washington Post

Location: Washington, DC

Posted Jan 23, 2025

Pharmacy Intern

Company: CVS Health

Location: Washington, DC

Posted Jan 23, 2025

CVS Health is offering a 3rd year pharmacy intern position with opportunities for professional growth and making a significant impact in healthcare. The role involves ensuring patient safety, managing pharmacy operations, and delivering exceptional customer service. Interns will work under a licensed pharmacist, participating in patient care programs, and demonstrating empathy and compassion. The position requires strong communication skills, relevant work experience, and valid intern/technician licensure. Proficiency in Microsoft Office Suite is preferred.

Personal Banker -The Dunbar at Howard Branch

Company: Wells Fargo

Location: Washington, DC

Posted Jan 23, 2025

Wells Fargo is seeking an Associate Personal Banker (SAFE) for their National Branch Network. The role involves delivering exceptional customer service, building relationships, and proposing appropriate products and services. The bank emphasizes a supportive work environment with competitive salary, robust benefits, and programs for work-life balance. Wells Fargo has been recognized as one of the top workplaces for career growth in the U.S. by LinkedIn. The role requires customer interaction, understanding of bank products, and compliance with the S.A.F.E. Mortgage Licensing Act. Qualifications include customer service experience, ability to handle complex transactions, and proactive engagement with customers. The position offers comprehensive benefits and a competitive pay range.

Communications Director

Company: Bixal

Location: Washington, DC

Posted Jan 23, 2025

Security Operations (SOC) Manager

Company: Leidos

Location: Washington, DC

Posted Jan 23, 2025

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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