Technical Support Jobs in Washington DC

80,877 open positions · Updated daily

Looking for Technical Support jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Washington DC area.

Adherence Lead

Company: Bank of America

Location: Washington, DC

Posted Jan 23, 2025

Bank of America is seeking a detail-oriented professional for a role in the GIS Data Protection Monitoring and Adherence Program. The ideal candidate should have 3-5 years of experience in Information Security, IT, Compliance, or Risk, preferably within a financial institution. Key responsibilities include compiling and trending enterprise adherence of data protection standard requirements, developing playbooks and procedures, and preparing high-quality presentation materials. The role offers opportunities for career growth, competitive benefits, and a flexible work environment. The position is based in Denver, CO, with a salary range of $93,700.00 - $142,500.00 per year.

Sector Engagement and Risk Specialist

Company: Merrill

Location: Washington, DC

Posted Jan 23, 2025

Licensed Mental Health Therapist (LCSW-C, LCPC, LCMFT)

Company:

Location: Washington, DC

Posted Jan 23, 2025

LifeStance Health, Inc. is actively seeking passionate and committed Licensed Therapists (LCPC, LCSW-C, LCMFT) in Maryland. They offer competitive benefits including sign-on bonus, flexible schedules, remote work options, full administrative support, and a full benefits package. The annual income potential ranges from $66,000 to $105,600. Therapists should be experienced in working with adult and/or child and adolescent populations.

Lead Applied Scientist, IR/NLP

Company: Thomson Reuters

Location: Washington, DC

Posted Jan 23, 2025

Thomson Reuters Labs in the USA is recruiting Lead Applied Scientists with expertise in Machine Learning/NLP. The role involves designing and delivering AI solutions, innovating, and driving solution delivery. The ideal candidate should have a PhD in a relevant discipline or a Master's with extensive experience, and a proven track record in building IR/NLP systems for commercial applications. Thomson Reuters offers a comprehensive benefits package, including flexible work arrangements, mental health days, and opportunities for professional growth. The company is committed to diversity, inclusion, and creating a more transparent, just, and inclusive future.

Private Client Advisor II

Company: Merrill

Location: Washington, DC

Posted Jan 23, 2025

Bank of America is seeking a seasoned professional with 12+ years of private banking or complex financial services experience to drive new business development for a target client segment with $3MM++ investable assets. The role involves leading the Client Process Management Process, delivering a Branded Client Experience, and advocating for clients as a trusted advisor. The ideal candidate should possess exceptional interpersonal skills, be solutions-oriented, and have the ability to influence and negotiate. A high touch, client-focused individual with a proven track record in client engagement and business development is preferred. The role requires SAFE Act registration and is eligible for a formulaic incentive plan with a pay range of $100,000.00 - $250,000.00 annualized salary.

Global Government Affairs Analyst

Company: SpaceX

Location: Washington, DC

Posted Jan 23, 2025

SpaceX, a company founded on the belief in humanity's future among the stars, is actively developing technologies for human life on Mars. The Global Government Affairs team, specifically the Starlink division, seeks a Government Affairs Analyst to support international expansion. The role involves monitoring global digital connectivity programs, engaging with foreign governments, and assisting with policy matters related to telecom, space policy, and foreign direct investment. The ideal candidate will have a Bachelor's degree, 2+ years of experience in legislative or foreign policy, and strong communication skills. Preferred skills include multilingualism, experience working outside the U.S., and proficiency in data visualization tools. The role offers a competitive salary, comprehensive benefits, and the opportunity to contribute to SpaceX's mission of connecting underserved areas.

MuleSoft Technical Architect - Public Sector (Must reside in the Washington DC metro area)

Company: Salesforce

Location: Washington, DC

Posted Jan 23, 2025

Salesforce, the Customer Company, is seeking a Technical Architect for its Public Sector Services team. The role involves working with government customers to solve business challenges using MuleSoft's Anypoint Platform. The ideal candidate should have 6-10 years of experience leading integration teams, architecting solutions, and conducting technical workshops. They should possess a solid understanding of on-premise and cloud-based infrastructures, API and integration security, and high-availability concepts. The role offers opportunities for professional growth, innovation, and community involvement. Benefits include comprehensive health packages, training, and volunteer opportunities.

Software Engineer, Machine Learning

Company: Meta

Location: Washington, DC

Posted Jan 23, 2025

Senior Solutions Engineer, ITSM

Company: Atlassian

Location: Washington, DC / Remote

Posted Jan 23, 2025

Licensed Marriage and Family Therapist (LCSW-C, LCPC, LCMFT)

Company:

Location: Washington, DC

Posted Jan 23, 2025

LifeStance Health, Inc. is actively seeking passionate and committed Licensed Therapists (LCPC, LCSW-C, LCMFT) in Maryland. They offer competitive benefits including sign-on bonus, flexible schedules, remote work options, full administrative support, and a full benefits package. The annual income potential ranges from $66,000 to $105,600. Therapists should be experienced in working with adult and/or child and adolescent populations.

Associate General Counsel, Product & Privacy

Company: Meta

Location: Washington, DC

Posted Jan 23, 2025

Meta is seeking a highly experienced legal counsel to advise on third-party risk management, including Meta's Developer Platform, and lead a team of four attorneys. The role involves significant cross-functional collaboration with various teams and legal subject-matter experts. The Associate General Counsel, Product & Privacy will become a subject-matter expert, review products for legal risks, provide legal advice, support Meta's global privacy program, and coordinate with multiple cross-functional teams. Minimum qualifications include a J.D. degree, active membership in a U.S. state bar, 10+ years of legal experience, and expertise in areas like litigation, regulatory, product counseling, data security, compliance programs, and/or privacy counseling. Preferred qualifications include managing other attorneys, advising on compliance and risk management programs, and proven experience in distilling complex concepts for colleagues.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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