Technical Support Jobs in Washington DC

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Looking for Technical Support jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Washington DC area.

OB GYN Physician

Company: CommonSpirit Health

Location: Tacoma, Washington

Posted Jan 21, 2025

Virginia Mason Franciscan Health, formed in 2020, is seeking board-certified/board-eligible physicians for a women's health group in Tacoma, Washington. The group offers comprehensive services including gynecology, obstetrics, high-risk obstetrics, and gynecological surgeries with daVinci robot access. They provide a 4-day work week, NICU support, and access to GYN/ONC and UroGyn specialists. The Puget Sound Region offers a mix of city life and outdoor adventures.

VP, Information Security - Technology Management

Company: Fannie Mae

Location: Washington, DC

Posted Jan 21, 2025

Fannie Mae is seeking a VP of Information Security - Technology Management to set the strategic direction for cybersecurity and information security architecture across cloud, on-prem, and hybrid environments. The role involves developing cybersecurity architecture, building technology target states and roadmaps, and ensuring cybersecurity technologies remain viable, scalable, and aligned to business needs. Key responsibilities include developing the cybersecurity architecture, leading the implementation of strategies for maturing the enterprise cyber security posture, driving adoption of cyber security best practices for emerging technologies, and establishing detailed InfoSec technical integration/API architecture for security tools. The ideal candidate will have 10+ years of experience managing security architecture and tools in a cloud-native environment, strong background in IAM and credentials management solutions, and experience with AWS, Azure, and/or GCP.

25-5010: Proposal Manager

Company: Navitas Business Consulting

Location: Washington DC

Posted Jan 21, 2025

Navitas, a leading digital transformation company since 2006, is seeking a Proposal Manager for a hybrid role in Herndon, VA. The selected candidate will lead all phases of developing and delivering high-quality proposals for IT services to US Government solicitations. Responsibilities include proposal management, data call coordination, content editing, proofreading, and desktop publishing. The ideal candidate should have 5+ years of Federal Proposal Development experience, expertise in O365 and Microsoft Office Suite, and excellent writing, editing, and proposal management skills. Formal proposal training, proficiency in Adobe Creative Suite, and understanding of software development processes are preferred.

Pharmacy Intern

Company: CVS Health

Location: Washington, DC

Posted Jan 21, 2025

Target Security Specialist

Company: Target

Location: Washington, DC

Posted Jan 21, 2025

Target is a Fortune 50 company with over 400,000 team members worldwide. They prioritize relationships and invest in growth opportunities to succeed as one Target team. The role of a Target Security Specialist involves keeping guests and team members safe and secure, providing support during crisis events, and utilizing intelligence-led tactics.

Marketing and Communications Associate

Company: Hatcher

Location: Washington DC

Posted Jan 21, 2025

The Hatcher Group is recruiting a Marketing and Communications Associate. The role involves supporting strategic communications and marketing initiatives for clients focused on social causes. The ideal candidate is a versatile, creative communicator with strong writing skills, able to adapt tone and style for various audiences and platforms. Key responsibilities include developing strategic messaging, conducting media outreach, writing content, and managing social media. The position offers a competitive salary and benefits package.

Corporate Citizenship- Lead Associate (Flexible Hybrid)

Company: Fannie Mae

Location: Washington, DC

Posted Jan 21, 2025

Fannie Mae is seeking a Lead Associate for the Community Investment & Engagement (CIE) team. The role involves overseeing Year-Round Volunteerism across the organization, including enterprise-wide events and employee-led events. The individual will plan volunteer projects, manage staffing and budgets, and make presentations to inspire volunteers. They will also provide consulting guidance, design custom volunteer engagement opportunities, and manage relationships with external partners and nonprofit organizations. The position requires excellent communication skills, project management abilities, and a flexible schedule, including potential travel. A background in social impact or corporate social responsibility is beneficial.

US Government Industry Development Specialist

Company: Apple

Location: Washington, DC

Posted Jan 21, 2025

Apple is seeking an Industry Development Executive for Government to provide deep technical sales consulting and support in Apple technologies and industry solutions. The role involves building a deep understanding of customers, aligning with their vision, and focusing on industry strategy with innovative solutions. The candidate should have significant experience in Government business transformation solutions, deep understanding of the Government segment, and IT knowledge in government messaging, collaboration, Wi-Fi, client management solutions, and security technologies. The role offers a base pay range between $154,700 and $233,000, along with comprehensive benefits and opportunities for continuous improvement and career advancement.

Administrative Support Worker for Walter E. Washington Convention Center

Company: Aramark

Location: Washington, DC

Posted Jan 21, 2025

The Administrative Support Worker role at Aramark involves assisting management with various administrative tasks, including data entry, filing, and customer service. The hourly rate ranges from $27.50, with potential for bonuses or commissions based on skills and qualifications. Benefits include medical, dental, vision, and work-life resources. Key responsibilities encompass mail distribution, phone answering, visitor greeting, and clerical support in accounting, payroll, and HR. Familiarity with Microsoft applications is preferred. Aramark values equal employment opportunity and non-discrimination.

Analyst , Medical Cost Analytics / Utilization Management - Remote

Company: CVS Health

Location: Washington, DC

Posted Jan 21, 2025

CVS Health emphasizes a purpose-driven culture, focusing on delivering human-centric health care with a strong emphasis on how services are delivered. The Analyst, Medical Cost Analytics / Utilization Management role involves using advanced analytics to solve complex business problems, save medical costs, and drive initiatives for medical cost savings. The ideal candidate should have extensive experience in consulting, data analysis, healthcare industry, and strategic consulting, with proficiency in mathematical analysis, machine learning, and predictive modeling.

Registered Nurse

Company: DaVita

Location: Washington, DC

Posted Jan 21, 2025

DaVita Kidney Care is expanding its services to skilled nursing facilities (SNF) through DaVita Skilled Nursing Dialysis Services. This new team aims to provide industry-leading clinical quality to patients on-site, reducing the burden on patients and healthcare costs. The Registered Nurse (RN) role involves complete ongoing care of each patient, troubleshooting, and decision-making related to dialysis treatment. RNs will also partner with SNF staff for care coordination, conduct patient education, and provide direct patient care. The position requires previous dialysis nursing experience, a current RN license, and basic computer skills. DaVita offers comprehensive benefits, paid training, and opportunities for career growth.

Gastroenterologist (Providence Medical Group - Northwest Washington)

Company: Providence

Location: Everett, Washington

Posted Jan 21, 2025

Providence Medical Group NW is recruiting a full-time Gastroenterologist for its expanding practice in Everett, Washington. The role offers a competitive salary between $397,149 and $668,314 per year, with potential for incentives. The position is part of a collaborative, well-trained group committed to high-level GI care. Everett, located 25 miles north of Seattle, provides a blend of industrial history, technology, aerospace, and service-based employment, along with recreational and cultural attractions.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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