Technical Support Jobs in Washington DC

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Looking for Technical Support jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Washington DC area.

SharePoint Developer (Intermediate-Level)

Company: Link Solutions, Inc.

Location: Washington DC

Posted Jan 21, 2025

Link Solutions Inc, a certified IT services provider, is seeking an Intermediate SharePoint Developer for a US Army project at Fort Detrick, MD. The role involves designing, developing, and maintaining SharePoint solutions, workflows, lists, forms, and dashboards. The candidate must be a US Citizen with Secret Clearance, and have experience with SharePoint 2013/2016, Power Automate, and web development. The position offers growth opportunities and contributes to national security. Link Solutions provides a competitive benefits package.

Public Policy Associate, Privacy

Company: Meta

Location: Washington, DC

Posted Jan 21, 2025

Meta is seeking a Policy Associate for its Legislation and Policy Development team. The role involves supporting legislative analysis, developing external materials to advance Meta's advocacy goals, and creating strategic initiatives on emerging policy issues. The ideal candidate should have a Bachelors or Law Degree, 4+ years of policy or law experience, and familiarity with data and AI policy issues. Preferred qualifications include privacy and tech policy experience, stakeholder perspective understanding, and innovative solution implementation. Meta offers competitive compensation, benefits, and opportunities for career growth in immersive technologies.

Food Service Director

Company: Aramark

Location: Washington, DC

Posted Jan 21, 2025

The Food Service Director at Aramark is responsible for managing food services across the entire campus, developing strategic operations plans, and ensuring food safety and sanitation standards. The role involves menu planning, budgeting, and supervising staff. Benefits include comprehensive health, dental, vision, and retirement plans, with a salary range of 90k-100k. Qualifications include a bachelor's degree, at least 2-3 years of management experience, and previous food service experience. Aramark values diversity and equal employment opportunities.

Food Operations Manager 2

Company: Sodexo

Location: Washington, DC

Posted Jan 21, 2025

Security Engineer/ ISSO-Top Secret clearance required

Company: Deloitte

Location: Washington, DC

Posted Jan 21, 2025

Deloitte's Government and Public Services Cyber Practice (GPS Cyber Practice) offers an excellent opportunity for cyber professionals to elevate their careers. The role involves advising, implementing, and managing cyber security solutions across five verticals: Strategy, Defense and Response; Identity; Infrastructure; Data; and Application Security. The successful candidate will work with cutting-edge tools, grow both vertically and horizontally, and contribute to creating a cyber-minded culture. The position requires a Bachelor's degree, Top Secret security clearance, and at least 5 years of experience as a Security Engineer. Preferred qualifications include a degree in Information System Security or equivalent work experience.

Program Manager I, Regulatory Affairs

Company: Google

Location: Washington, DC

Posted Jan 21, 2025

Pharmacist - Clinical Advisor

Company: CVS Health

Location: Washington, DC

Posted Jan 21, 2025

CVS Health is seeking a Clinical Advisor, a pharmacist role that leverages clinical skills in a managed care environment. The role involves serving as a clinical expert, providing consulting services, delivering reports, educating clients, and updating benefit elections. Success is measured by client satisfaction and revenue growth. The ideal candidate has 3+ years of managed care pharmacist experience, an active license, strong analytical skills, and proficiency in MS Office. Preferred qualifications include PBM experience, superior writing skills, and industry knowledge. The position offers a competitive pay range, comprehensive benefits, and opportunities for growth.

Outpatient Internal Medicine | Washington Lake Town | 4 Day Week + 42 Days PTO

Company: Jackson Physician Search

Location: Washington

Posted Jan 21, 2025

This 50-bed hospital and clinic system, currently undergoing renovation, is recruiting a BE/BC Internal Medicine physician to join their 11-person primary care team. The position offers a 100% outpatient role with a 4-day workweek and variable day off. Benefits include a competitive base salary, RVU bonus options, $200,000 student loan forgiveness, and a $2,000 residency stipend per month. Sign-on and relocation stipends are also provided, along with comprehensive benefits such as CME, retirement/401k, medical, dental, vision, life insurance, and 42 days PTO. The community is located near a crystal lake in a bustling suburbia of Washington, offering outdoor activities, lower housing costs, and no state income tax. Spokane's international airport is an hour away for travel needs.

Healthcare Host/Hostess

Company: Sodexo

Location: Washington, DC

Posted Jan 21, 2025

Sodexo is seeking a Healthcare Host/Hostess for MEDSTAR WASHINGTON HOSPITAL CENTER. The role involves effectively communicating with patients, staff, and guests, delivering meal carts, aiding in meal setup, and taking inventory. The company offers a flexible work environment, training opportunities, and a comprehensive benefits package. Sodexo values diversity and inclusion, fostering an environment where all employees are respected and valued.

Lead Quantitative Modeler - Credit Risk (Open to Remote)

Company: Fannie Mae

Location: Washington, DC

Posted Jan 21, 2025

Fannie Mae is seeking a Lead Quantitative Modeler - Credit Risk to lead teams in providing innovative solutions, conducting quantitative analyses, and coaching team members. The role involves utilizing data mining and statistical techniques, applying advanced skills in modeling projects, and communicating technical subject matter clearly. The ideal candidate will have 4 years of experience in quantitative finance, econometric modeling, or big data analytics using Python and SQL, and a Bachelor's degree. An advanced degree in a related field, in-depth knowledge of the mortgage industry, and experience building MBS prepayment models are desired. Fannie Mae is an Equal Opportunity Employer offering comprehensive benefits.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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