Technical Support Jobs in Washington DC

80,888 open positions · Updated daily

Looking for Technical Support jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Washington DC area.

Senior Solution Sales Executive - Risk & Security

Company: ServiceNow

Location: Washington, DC / Remote

Posted Jan 13, 2025

ServiceNow, a global leader since 2004, offers innovative AI solutions. The job involves sales strategy and digital transformation. The company promotes inclusivity and equal opportunities.

Principal Solution Engineer - Public Sector

Company: Salesforce

Location: Washington, DC

Posted Jan 13, 2025

Salesforce, a leading company in CRM, AI, and data, is seeking a Solution Engineer for its Outsourced Service Provider (OSP) Program. The role involves partnering with clients, developing technical sales strategies, and demonstrating solutions that provide business value. The ideal candidate should have 10+ years of experience, strong communication skills, and Salesforce certifications. The position is office-flexible, requiring three days in-person at a Salesforce office. Salesforce is committed to equality and diversity, offering inclusive benefits and initiatives.

Teacher at Edgewood Elementary Campus

Company: KinderCare Learning Companies

Location: Washington, DC

Posted Jan 13, 2025

KinderCare Learning Companies, the first and only early childhood education provider recognized with the Gallup Exceptional Workplace Award, offers various early education and child care options. They are seeking a Teacher to lead, coach, and mentor less experienced teachers, implement their curriculum, and create a nurturing environment. The role involves partnering with parents, supporting center success, and cultivating positive relationships. Required skills include excellent customer service, organizational skills, and early childhood education experience. Benefits include discounted child care, medical, dental, and vision coverage, and more. KinderCare is committed to equal opportunity employment.

Senior Clinical Research Associate (Remote)

Company: Novartis

Location: Washington, DC

Posted Jan 13, 2025

This is a remote-based position covering the Eastern US area, with a focus on Washington DC, Baltimore, Ohio, Indiana, and Michigan. The Senior CRA will perform monitoring activities for Phase I-IV Pharma clinical trials, ensuring data quality and adherence to ICH/GCP and US CFR standards. Key responsibilities include trial monitoring strategy, allocation and initiation of trials, and delivery of quality data. The role requires 80% travel and a valid driver's license. Novartis offers a competitive compensation package and a supportive work environment.

Pharmacy Intern

Company: CVS Health

Location: Washington, DC

Posted Jan 12, 2025

CVS Health is offering a 3rd year pharmacy intern position with opportunities for professional growth and making a significant impact in healthcare. The role involves ensuring patient safety, managing pharmacy operations, and delivering exceptional customer service. Interns will work under a licensed pharmacist, participating in patient care programs, and demonstrating empathy and compassion. The position requires strong communication skills, relevant work experience, and valid intern/technician licensure. Proficiency in Microsoft Office Suite is preferred.

2026 Summer Internship, Early Careers - Investment Banking

Company: Wells Fargo

Location: Washington, DC

Posted Jan 13, 2025

Wells Fargo is inviting applications for the 2026 Investment Banking Summer Internship in Corporate and Investment Banking. The program offers a comprehensive professional and educational experience through on-the-job training, analytical training, and networking opportunities. Interns will gain hands-on experience in areas such as developing financial models, preparing client presentations, conducting research, and participating in strategic planning. The program lasts for 10 weeks, primarily in Charlotte, New York, Chicago, Houston, and Washington D.C. with a pay range of $18.00 - $65.00 hourly.

Staff Capacity Planning Developer & Modeler

Company: CVS Health

Location: Washington, DC

Posted Jan 12, 2025

CVS Health emphasizes its purpose of bringing heart to every moment of health care, focusing on human-centric, convenient, and affordable services. The company seeks a Staff Capacity Planning Developer & Modeler to build a next-generation platform for automation, self-service, and predictive analysis to optimize capacity planning and prevent outages.

IT Subject Matter Expert (Sr.) - TOP SECRET REQUIRED

Company: CGI

Location: Washington, DC

Posted Jan 13, 2025

CGI Federal is seeking a Senior IT Subject Matter Expert with active Top Secret clearance for a large federal government project in Washington, DC. The role involves working in an agile environment, engaging with clients, creating test cases, performing testing, and addressing risks. Required qualifications include clearance, a bachelor's degree in software development, 8+ years of SME experience, and expertise in various technologies like Linux, VMWare, Splunk, Dell Server, SAN Storage, AWS, Oracle, and Angular. CGI offers competitive compensation, comprehensive benefits, and a culture of ownership and teamwork.

Software Developer-Sr.

Company: CGI

Location: Washington, DC

Posted Jan 13, 2025

CGI Federal is seeking a Senior Software Developer with active Top-Secret/SCI clearance for a project in Washington DC. The role involves leading Agile software development, system integration, and testing. Required qualifications include proficiency in Java, JavaScript, PL/SQL, ExtJS 7, REST/SOAP, HTML, XML, JSON, SQL, Spring Framework, Oracle, Tomcat, Aurora/PostgreSQL, Eclipse IDE, Maven, Katalon, AWS, GitLab Runner, Ansible, CloudFormation, Python, Apache Solr, Linux, Bash, Jira, Confluence, GitLab/Git, Splunk, and test automation. Minimum of 8 years of experience as a Senior-level Software Developer is required. CGI offers competitive compensation, comprehensive insurance, 401(k) matching, paid time off, maternity/parental leave, learning opportunities, and wellness programs.

Software Developer-Mid

Company: CGI

Location: Washington, DC

Posted Jan 13, 2025

CGI Federal is seeking a Mid-Level Software Developer with active Top-Secret/SCI clearance for a project in Washington DC. The role involves leading Agile software development, system integration, and collaboration with senior architects and analysts. Required skills include JavaScript (ES6 and higher), Angular, Material UI, RESTful design, .NET Framework 4+, C#, F#, OpenText Content Server, and various development tools. The position offers competitive compensation, comprehensive insurance, and a supportive work environment.

Mid Program Manager- TS/SCI Required

Company: CGI

Location: Washington, DC

Posted Jan 13, 2025

CGI Federal is seeking a Mid Level Program Manager with active Top-Secret clearance to support a large federal government project. The role involves program planning, leading a team, ensuring project success, and meeting scope, schedule, and budget objectives. The ideal candidate will have a bachelor's degree, 8+ years of program management experience, and expertise in various technologies and methodologies.

Sales Development Representative, Federal

Company: Planet

Location: Washington, DC / Remote

Posted Jan 13, 2025

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

Related Pages