Technical Support Jobs in Washington DC

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Looking for Technical Support jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Washington DC area.

PHYSICIAN (OCCUPATIONAL MEDICINE)

Company: Department of Defense - Military Treatment Facilities under DHA

Location: Bremerton, Washington Bremerton, Washington

Posted Dec 21, 2024

This job posting is for a Direct Hire position in the Clinical Support Occupational Therapy Branch at Naval Hospital, Bremerton, WA. The role requires a Doctor of Medicine or equivalent degree, and successful completion of a one-year internship or residency program. A Secret security clearance is necessary, along with various certifications such as BLS and specific immunizations. The position involves uncommon tours of duty, including on-call, shifts, evenings, weekends, and holidays. Salary negotiation is available for new federal service candidates.

Supervisory Exhibits Specialist

Company: Other Agencies and Independent Organizations - Smithsonian Institution

Location: Washington, District of Columbia Washington, District of Columbia

Posted Dec 21, 2024

The Smithsonian Institution is hiring for a position in the Design Department, Smithsonian Intuition Exhibits (SIE), which is the Smithsonian-wide resource for exhibit planning, design, and production. The role requires one year of specialized experience equivalent to at least the GS-12 level in the Federal Service, including managing plans and budget development of exhibit design, providing oversight and training to junior staff, evaluating work, and collaborating with customers on new design technologies.

General Attorney - EXC

Company: Other Agencies and Independent Organizations - Pension Benefit Guaranty Corporation

Location: Washington, District of Columbia Washington, District of Columbia

Posted Dec 21, 2024

This job posting is for a position at the Pension Benefit Guaranty Corporation's (PBGC) Office of the General Counsel (OGC), General Law and Operations Department (GLOD), General Litigation and Employment Law Division (GLELD). The role requires U.S. citizenship, background investigation, Selective Service registration for male applicants, a 2-year trial period, PIV process, Declaration for Federal Employment, and online onboarding. For GS-14, applicants must have at least one year of specialized experience at the GS-13 level in Federal service or equivalent in the private sector, demonstrating experience in laws governing Federal employment, researching and analyzing complex facts, legal issues, laws, and legal precedent, drafting legal documents, providing authoritative legal advice, and preparing and litigating cases. A J.D. degree from an ABA-accredited school and current bar membership in a U.S. state, territory, or D.C. are also required. The job offers a comprehensive benefits package as part of a U.S. government career.

E-Discovery Specialist, CG-0301-12

Company: Other Agencies and Independent Organizations - Federal Deposit Insurance Corporation

Location: Washington, District of Columbia Washington, District of Columbia

Posted Dec 21, 2024

The text describes a job position in the Legal Division, Supervision, Legislation & Enforcement Branch, Enforcement Section of an unspecified agency. The role involves handling legal matters related to administrative enforcement actions under the Federal Deposit Insurance Act. The position requires U.S. citizenship, completion of a confidential financial disclosure, and a minimum background investigation. Specialized experience in eDiscovery support for investigations or litigation is necessary. The job offers a comprehensive benefits package, including competitive benefits from the FDIC. The selected candidate will need to report to the duty station office twice a week and may undergo a probationary period.

Supervisory Trial Attorney (Deputy Chief, Bank Integrity Unit)

Company: Department of Justice - Offices, Boards and Divisions

Location: Washington, District of Columbia Washington, District of Columbia

Posted Dec 21, 2024

The Money Laundering and Asset Recovery Section (MLARS) is seeking a Deputy Chief of the Bank Integrity Unit. This role involves leading anti-money laundering enforcement and asset forfeiture efforts. The ideal candidate must be a U.S. Citizen, have a J.D. or equivalent degree, and be licensed to practice law. They should possess at least four years of post-J.D. legal experience, including specialized experience at the GS-14 level. Preferred qualifications include substantial experience in criminal cases, knowledge of relevant federal statutes, understanding of prosecution policies, familiarity with financial institution regulators, sound legal judgment, and ability to supervise staff.

Chief Data Officer

Company: Other Agencies and Independent Organizations - U.S. Agency for International Development

Location: Washington, District of Columbia Washington, District of Columbia

Posted Dec 21, 2024

This job posting is for a Chief Data Officer position at the U.S. Agency for International Development (USAID) in Washington, DC. The role requires a U.S. citizen with a Top Secret clearance and the ability to file OGE-278. The candidate must have progressively responsible leadership experience indicative of senior executive level managerial capability, directly related to the Executive Core Qualifications (ECQs) and Technical Qualifications (TQs). The ECQs include Leading Change, Leading People, Results Driven, Business Acumen, and Building Coalitions. The TQs involve extensive knowledge of data science and analytics, and experience overseeing secure enterprise data analytics.

Customer Success Manager - Solution Architect

Company: IBM

Location: Washington, DC

Posted Dec 21, 2024

As a Customer Success Manager (CSM) at IBM, you'll leverage your technology expertise to build and lead high-performing teams. Your role involves hiring, developing, and coaching these teams to ensure client adoption and satisfaction with IBM's products and services. You'll collaborate with clients to validate solutions, establish trusted relationships, and guide them through tech stack changes to maximize IBM solution value. Essential skills include proven technical leadership, coaching expertise, and deep knowledge in areas like Cloud, Data & AI, Automation, Integration, or Security.

Project Manager, Content and Integrity Operations

Company: Meta

Location: Washington, DC

Posted Dec 21, 2024

Meta's Content and Integrity Operations Team is seeking an experienced Project Manager to deliver projects involving quantitative analysis, industry research, and strategy development. The role involves managing day-to-day operations, analyzing data to identify user trends and malicious behavior, leading investigations on potentially abusive content, and creating scalable policies to ensure community safety. The ideal candidate should have 2+ years of experience in operations, technology, management consulting, or equivalent environments, and a strong understanding of content integrity issues.

IT Specialist (APPSW)

Company: Department of Commerce - Office of the Secretary

Location: Washington, District of Columbia Washington, District of Columbia

Posted Dec 21, 2024

This job posting is for an IT Specialist (APPSW) role in the Office of the Secretary within the Department of Commerce. The position requires U.S. citizenship and successful completion of a background check. Specialized experience in system administration or oversight of cloud platforms like SalesForce, Office 365, SharePoint, or Drupal is necessary, with one year required for GS-13 and two for GS-14. No specific education is required. Various hiring authorities are available, including those for veterans, persons with disabilities, and military spouses. A comprehensive benefits package is offered to federal employees.

Manager of Program Management and Congressional Transition #151

Company: Legislative Branch - Senate

Location: Washington DC, District of Columbia Washington DC, District of Columbia

Posted Dec 21, 2024

The Senate Sergeant at Arms is recruiting for a Manager of Program Management and Congressional Transition. The job requires 5-8 years of professional experience, preferably with Senate experience. Key skills include knowledge of Senate rules, project management, facilities maintenance, safety practices, and ability to obtain PMP certification. The role involves supporting Continuity of Government functions, serving as Acting Director, and managing high-profile events. The position necessitates onsite presence during Senate sessions, including government shutdowns, inclement weather, holidays, and late nights. A Top Secret U.S. Government security clearance is required. The role offers a comprehensive benefits package.

Program Communications Specialist

Company: Department of Energy - Department of Energy - Agency Wide

Location: Washington, District of Columbia Washington, District of Columbia

Posted Dec 21, 2024

The Office of Clean Energy Demonstrations (OCED) is hiring a Program Communications Specialist for a GS-13 or GS-14 position. The role involves leading or being a senior member of a communications team, ensuring effective use of communication tools and venues for program management staff. The position requires U.S. citizenship, participation in e-Verify, and potential registration for Selective Service. Specialized experience is needed for GS-13 and GS-14, including briefing high-level management, evaluating policy impacts, and interpreting program laws. No specific education is required. The position offers comprehensive benefits and may require a probationary period, background investigation, and E-Verify.

Beauty Sales Consultant, Licensed

Company: CVS Health

Location: Washington, DC

Posted Dec 21, 2024

CVS Health is seeking a passionate, sales-oriented Licensed Beauty Sales Consultant to join their beauty retail division. The role involves providing top-notch beauty services, personalized product advice, and managing customer experience. The consultant will be required to perform ear-piercing services and other applicable services, educate customers on product usage, and maintain a clean, well-stocked zone. The position offers opportunities for career growth, exposure to the latest beauty trends, and a competitive pay range. CVS Health values its employees' well-being, offering comprehensive benefits and well-being programs.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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