Technical Support Jobs in Washington DC

80,902 open positions · Updated daily

Looking for Technical Support jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Washington DC area.

SUPERVISORY INSPECTOR GENERAL

Company: Department of the Navy - Naval Sea Systems Command

Location: Washington Navy Yard, District of Columbia Washington Navy Yard, District of Columbia

Posted Dec 21, 2024

This is a public notice for anticipated vacancies, requiring US citizenship, suitability for federal employment, and participation in direct deposit. The role involves overseeing complex audits, potential travel, and security clearance. It's located at Washington Navy Yard, DC, with benefits and a comprehensive rewards package. Veteran's preference doesn't apply under this hiring authority.

Lead Technical Writer-Editor

Company: Department of Justice - Office of Justice Programs

Location: Washington, District of Columbia Washington, District of Columbia

Posted Dec 21, 2024

The U.S. Department of Justice (DOJ), Office of Justice Programs (OJP), Bureau of Justice Statistics (BJS), Planning and Operations, Communications Unit is seeking a candidate for a position. The role requires U.S. citizenship, a background/suitability investigation, Direct Deposit for federal payments, Selective Service registration, pre-employment drug testing, and a potential 1-year probationary period. The position is non-sensitive/moderate risk. Qualifications include undergraduate/graduate education in a scientific, technical, or social science field, or equivalent experience. Specialized experience of one year at GS-13 level or above is required, involving technical writing, editing, and reviewing, and producing clear, accurate publications. Leadership, communication, and advisory support skills are also necessary. The position may be eligible for telework and flexible schedules, with a duty station in Washington, D.C.

Senior International Attorney, MC-0905-3A

Company: Other Agencies and Independent Organizations - Millennium Challenge Corporation

Location: Washington, District of Columbia Washington, District of Columbia

Posted Dec 21, 2024

The Millennium Challenge Corporation (MCC) is recruiting for a Senior Attorney with international transactional or development experience. The role involves providing strategic legal advice to country teams and management. The position is equivalent to GS-15 but uses a pay banded system. MCC uses a comprehensive evaluation of experience, education, and skill set to determine salary. The role requires a federal security clearance, bar membership, and potential for travel. Benefits include a competitive package and promotion potential.

IT Specialist (Cybersecurity), CG-2210-14

Company: Other Agencies and Independent Organizations - Federal Deposit Insurance Corporation

Location: Washington, District of Columbia Washington, District of Columbia

Posted Dec 21, 2024

This job posting is for a position in the Chief Information Officer Organization of the Federal Deposit Insurance Corporation (FDIC), specifically in the Cyber Risk Management Section. The role involves leading and managing cyber risk management efforts, focusing on DevSecOps and Application Security. The position requires U.S. citizenship, a background investigation, and at least one year of specialized experience in IT and cybersecurity. The role also necessitates strong communication and problem-solving skills.

Art Specialist - Washington D.C.: 2024-3232

Company: The Headfirst Companies

Location: Washington, DC

Posted Dec 21, 2024

The Art Specialist role involves leading art classes for young campers (ages 3-6) with a provided curriculum. Responsibilities include preparing activities, managing classrooms, ensuring safety protocols, and representing the Headfirst brand. The role requires enthusiasm, dedication, and the ability to work with small children in various outdoor conditions.

Tax Editor (Remote)

Company: Thomson Reuters

Location: Washington, DC

Posted Dec 21, 2024

Thomson Reuters is seeking a passionate and experienced tax professional to join as a Tax Editor. The role involves creating comprehensive tax advisory content, monitoring tax developments, managing expert relationships, and collaborating on AI-driven tax advisory solutions. The ideal candidate should have a CPA certification, law degree with LL.M in Taxation, and at least 7 years of tax advisory experience. Strong communication, analytical, and writing skills are essential. The company offers a competitive benefits package, flexible work environment, and opportunities for professional growth.

Computer Systems Engineer - Pega Resource

Company: Leidos

Location: Washington, DC

Posted Dec 21, 2024

Leidos is seeking an experienced Computer Systems Engineer - Pega Resource to join the National Airspace System (NAS) Integration Support Contract (NISC IV) to support the Federal Aviation Administration in the Washington DC Office. The role involves designing, developing, and maintaining high-quality software solutions, operational support, and involvement in all phases of the software development lifecycle. Required qualifications include a degree in Computer Science, Mathematics, Engineering, or related field, along with relevant experience in Pegasystems software and PEGA platform management.

Supervisory IT Specialist

Company: Other Agencies and Independent Organizations - Peace Corps

Location: Washington, District of Columbia Washington, District of Columbia

Posted Dec 21, 2024

This job posting is for a Supervisory IT Specialist position in the Security and Governance Directorate at Peace Corps Headquarters in Washington DC. The role involves institutionalizing IT security processes and ensuring compliance with federal regulations. Requirements include US citizenship, age, direct deposit for salary, Selective Service registration for males, background investigation, Top-Secret clearance, drug testing, trial period completion, E-Verify, and adherence to Peace Corps conditions of employment.

CYP Lead - Clover CDC

Company: Department of the Navy - Commander, Navy Installations

Location: Oak Harbor, Washington Oak Harbor, Washington

Posted Dec 21, 2024

The text describes a position in a Child and Youth (CY) program, where an incumbent provides specialized developmental care and instruction for children and youth aged 6 weeks to 18 years. The role involves guidance, assistance, and mentoring for CY Program Assistants, working under the direction of a supervisor. The position requires various qualifications including knowledge of child development principles, skills in applying laws for child abuse prevention, and ability to train employees. The incumbent must also pass background checks, drug tests, a physical, and obtain necessary security clearances. A positive sentiment is inferred due to the emphasis on care, development, and qualifications required for the role.

Operations and Project Management Coordinator

Company: CoreView

Location: Washington DC

Posted Dec 21, 2024

The job posting is for a Part-time Operations and Project Management Coordinator position in the Washington DC office of CoreView, a global leader in M365 security governance and administration. The role involves managing office logistics, scheduling, and calendar coordination for the CEO and leadership, maintaining corporate apartments and office spaces, and supporting project management using tools like Monday.com. The position requires strong organizational skills, excellent communication, proficiency in Microsoft Office and other tools, and experience in project management or similar roles.

Financial Management Analyst

Company: Department of Defense - Military Treatment Facilities under DHA

Location: Oak Harbor, Washington Oak Harbor, Washington

Posted Dec 21, 2024

This text describes a job posting for a position at the Naval Health Clinic, Oak Harbor, Washington, Resource Management. The role is a Direct Hire Solicitation with potential for a recruitment or relocation incentive. The position requires a Secret security clearance, mandatory seasonal influenza vaccination, and Level 2 Financial Management Certification within 2 years. Qualifications include specialized experience in financial management or a relevant graduate degree. US Citizens are eligible to apply.

Deputy Director

Company: Other Agencies and Independent Organizations - National Transportation Safety Board

Location: Washington, District of Columbia Washington, District of Columbia

Posted Dec 21, 2024

The text describes a job position in the Office of Railroad, Pipeline, and Hazardous Materials Investigations, which is responsible for investigating and reporting on accidents involving US railroads, pipelines, and hazardous materials. The role is for a Deputy Director, requiring US citizenship, registration for Selective Service (for males born after 12/31/59), and submission of a resume and supporting documents. The position is a Career reserved position in the Senior Executive Service (SES), requiring evidence of executive leadership and supervisory experience, and completion of Executive Core Qualifications (ECQs) and Mandatory Technical Qualifications (MTQs). The role involves directing organizational work, ensuring program success, monitoring progress towards strategic goals, and supervising employees. The position is available 24/7 and offers a salary range of $147,649 to $216,240 per year, along with comprehensive benefits.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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