Technical Support Jobs in Washington DC

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Looking for Technical Support jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Washington DC area.

Health Technician (Surgical)

Company: Department of Defense - Military Treatment Facilities under DHA

Location: Tacoma, Washington Tacoma, Washington

Posted Dec 21, 2024

The text describes job positions at the Department of Health Agency, Puget Sound Market, Madigan Army Medical Center, Joint Base Lewis-McChord, Washington. These positions are in the Department of Surgery, Urology Services, and Dir. of Nursing, Operating Room. The roles are direct hire positions subject to a background investigation, seasonal influenza vaccinations, Basic Life Support training, pre-employment and annual physical examinations, drug screening, and lifting requirements. The job involves on-call work, shift work, and potential overtime. It's a mission-essential position requiring work during severe weather or emergencies. Qualifications include one year of specialized experience as a surgical technician. No educational substitution is allowed for experience. U.S. citizenship is required, and a one-year probationary period may be necessary. Benefits include a comprehensive package, but PCS costs are not reimbursable.

Dental Assistant

Company: Department of Defense - Military Treatment Facilities under DHA

Location: Tacoma, Washington Tacoma, Washington

Posted Dec 21, 2024

The text describes a job posting for a Dental Assistant position at Madigan Army Medical Center in Tacoma, Washington. The role requires a background check, seasonal flu vaccination, and consent to random drug testing. It involves providing chair side assistance, performing intra-oral procedures, charting, taking preliminary impressions, and operating dental x-ray equipment. The position necessitates a Radiology Certification and either specialized experience or a relevant bachelor's degree. The job also requires obtaining and maintaining Basic Life Support certification, and possibly wearing a uniform or protective clothing.

Business Development Executive

Company: World Wide Technology

Location: Washington, DC

Posted Dec 21, 2024

World Wide Technology (WWT), a global tech solutions provider founded in 1990, is seeking a Business Development Executive for its Federal Law Enforcement team. The role involves managing DHS, DOJ, DOS accounts, driving strategic programs, and providing innovative IT solutions. Responsibilities include leading executive meetings, demonstrating WWT's value proposition, developing opportunity assessments, and fostering relationships with subject matter experts. WWT offers competitive benefits, including health care, profit sharing, and tuition reimbursement. The ideal candidate should have 5-7+ years of strategic business development/sales experience, specifically in DHS, and a proven track record in creating business outcomes.

LOGISTICS MANAGEMENT SPECIALIST

Company: Department of the Navy - Naval Sea Systems Command

Location: Washington Navy Yard, District of Columbia Washington Navy Yard, District of Columbia

Posted Dec 21, 2024

This is a public notice for a Logistics Management Specialist position with Team Submarine. Applicants must be US citizens, determined suitable for federal employment, and participate in direct deposit. They must also obtain a SECRET security clearance and meet specialized experience requirements. The position involves logistics management operations for ship or weapon systems. Travel to CONUS and OCONUS may be required. The position is part of the DoD Civilian Acquisition Workforce Personnel Demonstration Project and is subject to the Defense Acquisition Workforce Improvement Act.

Licensed Marriage and Family Therapist (LCSW-C, LCPC, LCMFT)

Company: Lee Company

Location: Washington, DC

Posted Dec 21, 2024

LifeStance Health, Inc. is actively seeking passionate and committed Licensed Therapists (LCPC, LCSW-C, LCMFT) in Maryland. They offer competitive benefits including sign-on bonus, flexible schedules, remote work options, full administrative support, and a full benefits package. The annual income potential ranges from $66,000 to $105,600. Therapists should be experienced in working with adult and/or child and adolescent populations.

Emergency Actions Specialist

Company: Department of Justice - Offices, Boards and Divisions

Location: Washington, District of Columbia Washington, District of Columbia

Posted Dec 21, 2024

This job posting is for an Emergency Actions Specialist role in the U.S. Department of Justice's Justice Command Center. The position involves serving as a Watch Officer in a 24-hour secure facility, focusing on emergency management for law enforcement and national security programs. The role requires U.S. citizenship, a security clearance, and the ability to pass a polygraph test. Specialized experience or advanced education is necessary, with opportunities for non-competitive promotion. The position offers comprehensive federal benefits.

Supervisory IT Cybersecurity Specialist - Deputy Chief Information Security Officer (Direct Hire)

Company: Department of Housing and Urban Development - Office of the Chief Information Officer

Location: Washington, District of Columbia Washington, District of Columbia

Posted Dec 21, 2024

The Department of Housing and Urban Development's Office of the Chief Information Officer is seeking a candidate for a position in Washington, D.C. The role requires U.S. Citizenship, a background investigation, and completion of a Declaration for Federal Employment. Specialized experience is needed, including identifying vulnerabilities, implementing cybersecurity strategies, staff training, and providing system security guidance. No education requirement is specified. The position is exempt from the Fair Labor Standards Act and offers a comprehensive benefits package.

Financial Analyst- BIL- DIRECT HIRE

Company: Department of Transportation - Office of the Secretary of Transportation

Location: Washington, District of Columbia Washington, District of Columbia

Posted Dec 21, 2024

This text describes a job position in the Department of Transportation (DOT), specifically in the Office of the Secretary (OST), Office of the Assistant Secretary for Budget and Programs and Chief Financial Officer (CFO). The role requires U.S. citizenship and specialized experience. The application process involves submitting an application and resume online by a specified deadline, and required documents must be submitted by the closing date. Direct Hire Authority will be used to fill this position. The job involves travel and may require a government contractor-issued travel card. A probationary period may be required. The position's sensitivity and risk level vary, as does the need for a security clearance. A background investigation may be necessary. Qualifications include either education or specialized experience, with specific requirements for GS-11, GS-12, Grade 13, and Grade 14. Key skills include financial management, budget administration, and analytical work. Volunteer work is considered qualifying experience.

Therapeutic Radiologic Technologist - Medical Dosimetrist

Company: Department of Veterans Affairs - Veterans Health Administration

Location: Seattle, Washington Seattle, Washington

Posted Dec 21, 2024

The Therapeutic Radiologic Technologist - Medical Dosimetrist is responsible for producing treatment planning dosimetry calculations for radiation therapy using computerized systems. They consult with radiation oncologists, participate in Brachytherapy and Total Body Irradiation procedures, and ensure compliance with safety standards. The position requires a bachelor's degree in medical dosimetry, certification by the Medical Dosimetry Certification Board, and proficiency in English.

Supervisory Architect

Company: General Services Administration - Public Buildings Service

Location: Washington, District of Columbia Washington, District of Columbia

Posted Dec 21, 2024

This job posting is for a Supervisory Architect position at the GSA, PBS, NCR in Washington DC. The role involves providing expert architectural consulting and guidance to regional offices, with a requirement for a valid architect license. The position offers a comprehensive benefits package including health insurance, life insurance, sick leave, vacation time, and a Thrift Savings Plan. The role requires US citizenship or nationality, meeting eligibility criteria within 30 days, and passing a background investigation.

AGRICULTURAL ECONOMIST

Company: Department of Agriculture - Foreign Agricultural Service

Location: Washington, District of Columbia Washington, District of Columbia

Posted Dec 21, 2024

The U.S. Department of Agriculture (USDA) offers leadership in food and agriculture, with the Foreign Agricultural Service (FAS) enhancing global market access for U.S. agricultural products. The agency requires U.S. citizenship, Selective Service registration for eligible males, successful background checks, direct deposit setup, E-Verify, drug testing, and Secret security clearance. Qualifications include a degree in economics with relevant coursework or equivalent experience. GS-11 requires one year of specialized experience in applying economic theories, data analysis, and report writing. GS-12 demands additional experience in using models, statistical techniques, and software for economic analysis.

Child and Youth Program Assistant (Leader Level)

Company: Department of the Air Force - Air Mobility Command

Location: Fairchild AFB, Washington Fairchild AFB, Washington

Posted Dec 21, 2024

The job posting is for a position at the 92 Force Support Squadron, Youth Programs, Fairchild AFB, WA. The role involves transporting children, requiring a valid state driver's license and good driving record. The Department of the Air Force Child and Youth Programs Employee Child Care Discount applies. The position necessitates satisfactory completion of pre-employment checks, a Child Care Tier 1 background investigation, drug testing, a physical examination, and current immunizations. Qualifying experience includes 24 months of work in childcare or youth programs, or an associate degree with related coursework, or a recognized youth development credential. The role also requires obtaining a Food Handler's Certificate and passing background checks.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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