Technical Support Jobs in Washington DC

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Looking for Technical Support jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Washington DC area.

National Bank Examiner/Bank Examiner (Technical Expert for Market Risk), NB-0570-VII

Company: Department of the Treasury - Office of the Comptroller of the Currency

Location: Washington, District of Columbia Washington, District of Columbia

Posted Dec 20, 2024

The role of a National Bank Examiner/Bank Examiner (Technical Expert for Market Risk) in Bank Supervision Policy involves providing high-level technical advice on treasury and market risk regulations. The successful candidate will offer expertise in bank capital regulations and policies, and the associated risks from treasury and market risk. The position requires undergoing personnel vetting, including a background investigation and enrollment in Continuous Vetting. The role necessitates travel, use of a Government-issued charge card, and completion of a background investigation. The candidate must have one year of specialized experience in developing, auditing, or examining a bank's risk management policies, particularly related to market risk regulations, and analyzing market risks in areas like Derivatives, Trading Activities, BOLI, Interest Rate Risk, Price Risk, Investment Securities, Volcker rule, or Liquidity Risk.

Pharmacy Intern - Grad

Company: CVS Health

Location: Washington, DC

Posted Dec 20, 2024

CVS Health offers challenging opportunities for pharmacist interns to learn and grow professionally, contributing to better healthcare. As a Graduate Pharmacist Intern, you'll work under a licensed pharmacist, ensuring patient safety, and delivering exceptional care. Key responsibilities include leading with heart, supporting pharmacy staff, identifying business opportunities, and driving growth. Required qualifications include a PharmD degree, relevant work experience, and valid pharmacist intern/technician licensure. Preferred qualifications include immunization eligibility and proficiency in Microsoft Office Suite.

Executive Administrative Assistant, CNN

Company: Warner Bros. Discovery

Location: Washington, DC

Posted Dec 20, 2024

Warner Bros. Discovery is inviting applications for an Executive Administrative Assistant role at CNN. The role involves managing executive schedules, preparing correspondence, handling confidential information, and coordinating meetings. The ideal candidate should have a Bachelor's degree, 5+ years of experience as an executive assistant, and proficiency in Microsoft Office Suite. They must be comfortable in a busy newsroom environment, highly organized, and able to work independently and as part of a team. The role requires flexibility, on-call availability, and occasional weekend work. WBD values diversity and inclusion, offering a competitive salary range of $59,492.00 - $110,485.00 per year along with comprehensive benefits.

IAM Identity Defense Specialist

Company: Merrill

Location: Washington, DC

Posted Dec 20, 2024

Bank of America is hiring for an Identity & Access Management Specialist role in Global Information Security (GIS). The role involves mitigating incidents through monitoring of network account usage, authentication activities, and behaviors. The Specialist will be responsible for researching, designing, implementing, and supporting solutions to prevent and detect misuse of accounts. They will collaborate with experts, both in-country and in other regions, and partner with leaders from line of business organizations to triage security events and report on impacting security incidents. The role requires 3-5 years of cybersecurity or engineering experience, familiarity with identity management standards, and working knowledge of Splunk.

Industry Sales Specialist - Technology

Company: Thomson Reuters

Location: Washington, DC

Posted Dec 20, 2024

Thomson Reuters is seeking an Industry Sales Specialist to enhance its presence and market growth in the Technology industry. The role involves maintaining deep knowledge of industry trends, challenges, and competitive landscape, partnering with enablement team to develop training programs, and collaborating with sales team to refine strategies. The ideal candidate should have a Bachelor's degree, 10+ years of broad business knowledge, and industry-specific knowledge of technology. They should possess excellent relationship management skills, a customer-centric mindset, and a growth mindset. Thomson Reuters offers comprehensive benefits, a culture of equality and diversity, and opportunities for learning and development.

Registered Nurse - Nurse Manager Primary Care

Company: Department of Veterans Affairs - Veterans Health Administration

Location: Walla Walla, Washington Walla Walla, Washington

Posted Dec 20, 2024

The text describes a nursing position with the U.S. Department of Veterans Affairs (VA). The role involves providing direct patient care, coordinating care, and influencing care outcomes through collaboration and innovation. The position requires U.S. citizenship, passing a drug test, Selective Service Registration for eligible males, and a probationary period. The nurse must pass a physical examination and participate in vaccination programs for influenza and COVID-19. Qualifications include English proficiency, graduation from an approved nursing program, current nursing registration, and meeting specific scope, education, and dimension criteria for grade determination.

Summer Internship (Masonry Aide)

Company: Legislative Branch - Architect of the Capitol

Location: Washington, District of Columbia Washington, District of Columbia

Posted Dec 20, 2024

The AOC offers a Summer Internship Program for Mason Aides, providing hands-on professional experience, networking, training, and exposure to careers in public service on Capitol Hill. Eligible candidates must be U.S. citizens, at least 16 years old by June 30, 2025, and currently enrolled in a post-secondary education program in Building Arts or a related field. The program is limited to three years of participation. Requirements include passing a drug test, demonstrating job-related KSAs, and undergoing a background investigation and E-Verify process. This is an Excepted Service Position in the Architect of the Capitol, a Legislative Branch agency, and does not confer civil service Competitive Status.

Electronic Industrial Controls Mechanic (Maintenance)

Company: Legislative Branch - Architect of the Capitol

Location: Washington DC, District of Columbia Washington DC, District of Columbia

Posted Dec 20, 2024

The Architect of the Capitol is hiring for a Journeyman position in the Senate Office Buildings. The role involves installing, maintaining, and repairing electronic control systems, including smart building controls and commercial refrigeration and cooking equipment. The job requires U.S. citizenship, passing a drug test, and meeting specific qualifications. Veterans are encouraged to apply and may receive preference. The position offers a comprehensive benefits package, including health insurance, retirement plans, and paid leave.

Lead Firefighter (Basic Life Support)

Company: Department of the Army - United States Army Installation Management Command

Location: Yakima, Washington Yakima, Washington

Posted Dec 20, 2024

This job posting details a Direct Hire Authority solicitation for a position under Special Retirement Coverage. The role involves firefighting duties, including operating firefighting vehicles, performing emergency patient care, and mentoring others. It requires a valid driver's license, Emergency Vehicle Operator's certification, and the ability to lift up to 50 lbs. The position is mission-essential, requiring shift work, overtime, and potential business travel. It necessitates passing a background check, medical examination, and drug screening. The employee must also maintain physical fitness, wear prescribed uniforms, and obtain NWCG Wildland Firefighter Type II Red Card Certification within the first year. The role involves adverse environmental conditions and a probationary period may be required.

Store Associate

Company: CVS Health

Location: Washington, DC

Posted Dec 20, 2024

CVS Health emphasizes a purpose-driven culture, focusing on human-centric health care. They seek Retail Store Associates to deliver exceptional customer service, excel in a high-impact role, and contribute to transforming their culture. The position involves cashier duties, stock management, and supporting various departments. CVS Health offers competitive pay, comprehensive benefits, and opportunities for career growth.

SUPERVISORY PROGRAM MANAGER

Company: Department of the Navy - Naval Sea Systems Command

Location: Washington Navy Yard, District of Columbia Washington Navy Yard, District of Columbia

Posted Dec 20, 2024

This public notice flyer informs interested applicants about potential vacancies, specifying application procedures and requirements. Applicants must follow the 'How to Apply' section, as applications won't be accepted via the flyer. There's no guarantee of actual vacancies being filled from this flyer. Notice of Results won't be sent to applicants responding to this flyer. Requirements include US citizenship, suitability for federal employment, direct deposit participation, E-Verify completion, and specific certifications. The position requires travel, ethics orientation, and security clearance. Specialized experience in managing waterfront operations and ship acquisition is necessary. The position offers comprehensive federal benefits.

Wood Crafter

Company: Legislative Branch - Architect of the Capitol

Location: Washington DC, District of Columbia Washington DC, District of Columbia

Posted Dec 20, 2024

The text describes a job opening for an Assistant Superintendent in the Tenant Services Division, Wood Crafting Branch of the Architect of the Capitol, Senate Office Buildings. The role involves performing a variety of carpentry projects. Requirements include U.S. citizenship, passing a drug test, and meeting specific qualifications such as journey-level wood crafting or carpentry skills. Veterans' preference is given, and the agency is an E-Verify participant. The position offers a comprehensive benefits package including health insurance, retirement system, paid leave, and more.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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