Technical Support Jobs in Washington DC

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Looking for Technical Support jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Washington DC area.

Management and Program Analyst

Company: Department of Defense - Military Treatment Facilities under DHA

Location: Tacoma, Washington Tacoma, Washington

Posted Dec 20, 2024

The text describes a job position in Tacoma, a city in Washington state known for its diverse culture, beautiful surroundings, and world-class amenities. The role requires one year of specialized experience in analyzing and recommending solutions for various issues, including health care delivery programs, organizational structure, staffing, manpower, and budget. It also involves establishing and maintaining management information reporting systems. Alternatively, a Ph.D. or equivalent doctoral degree, or a combination of education and experience leading to such a degree, is acceptable. The position is mission-essential and may require a background investigation and immunization screening. The job offers a comprehensive benefits package as part of a U.S. government career.

Senior Food Supervisor

Company: Sodexo

Location: Washington, DC

Posted Dec 20, 2024

Sodexo is seeking a Senior Food Supervisor for HOWARD UNIVERSITY HOSPITAL. The role involves overseeing food operations, ensuring a safe working environment, and facilitating employee training. The ideal candidate should have 2 or more years of related experience, be team-oriented, adaptable, reliable, and nurturers of a healthy/safe working environment. Sodexo offers a flexible work environment, ongoing training, and comprehensive benefits including paid time off, medical, dental, vision, tuition reimbursement, and more. Sodexo values diversity and inclusion, fostering an environment where all employees are respected and valued.

Chief, Economic Policy Section

Company: Department of Justice - Offices, Boards and Divisions

Location: Washington, District of Columbia Washington, District of Columbia

Posted Dec 20, 2024

The text outlines the mission and requirements for a Senior Executive Service (SES) position in the Antitrust Division of the Department of Justice. The role involves promoting competition by enforcing antitrust laws, litigation, and collaboration with various agencies. The position requires U.S. citizenship, a background investigation, TOP SECRET security clearance, and drug testing. The applicant must possess a degree in economics with specific course requirements or an equivalent combination of education and experience. The applicant must address Executive Core Qualifications (ECQs) and Mandatory Technical Qualifications (MTQs) in their application. The role offers a comprehensive benefits package as part of a federal career.

Adtech Project Manager

Company: Pure Integration

Location: Washington DC

Posted Dec 20, 2024

pureIntegration is seeking a highly skilled and result-driven Adtech Project Manager for a remote, 4-6 month position. The role involves project leadership, stakeholder collaboration, vendor management, workflow optimization, change management, risk management, performance monitoring, and technical collaboration. The candidate should have 5+ years of project management experience, deep understanding of digital advertising workflows, and excellent communication skills.

FOIA Reading Room Specialist

Company: Management Solutions LLC

Location: Washington DC

Posted Dec 20, 2024

About Us Management Solutions is a reputable management consulting firm with expertise in various fields. They have been recognized with prestigious awards and are committed to driving progress and inspiring trust nationwide. The role involves working closely with a Department of Energy office, applying knowledge of FOIA and Privacy Act, and creating and maintaining a FOIA Public Reading Room. The position requires US citizenship, a Bachelor's degree, and 5+ years of technical experience in processing complex information requests under the FOIA.

Director, Issue Advocacy & Portfolio Strategy

Company: Novartis

Location: Washington, DC

Posted Dec 20, 2024

The Director, Issue Advocacy & Portfolio Strategy will lead comprehensive public affairs issue advocacy campaigns in the US, advancing the goals of the US business. This role involves serving as a liaison to US Patient Advocacy, identifying opportunities to advance NVS portfolio objectives, and collaborating with key PA partners. The individual will also ensure US PA colleagues are aware of key business drivers and provide relevant updates. Key responsibilities include contributing to US Public Affairs campaigns, serving as a partner to therapeutic area leadership, anticipating policy issues, supporting product teams, driving product-specific initiatives, and mobilizing appropriate resources for comprehensive public affairs strategies. The role requires an undergraduate degree, preferably with a masters in law, public policy, or health administration, and at least 8 years of professional experience in the pharmaceutical or healthcare industry.

Archeologist

Company: Department of the Interior - National Park Service

Location: Longmire, Washington Longmire, Washington

Posted Dec 20, 2024

The text describes a job opening for an archeologist position in Mount Rainier National Park. The position is seasonal, typically starting in April-May 2025, but this can vary due to weather, project needs, or funding. U.S. citizenship is required, and the applicant must pass a background check. The role involves field work, report preparation, and use of GPS and GIS. Minimum qualifications include one year of specialized archeological experience or two years of graduate education in a related field. Volunteer experience is also considered. The position offers a uniform allowance, potential for overtime, and on-call duties. Travel and relocation expenses are not covered.

Electrical Equipment Worker

Company: Department of the Army - United States Army Installation Management Command

Location: Yakima, Washington Yakima, Washington

Posted Dec 20, 2024

This job posting is for a mission-essential position at Yakima Training Center, WA, involving range and operator maintenance tasks. The role requires heavy lifting, shift work, overtime, and a valid driver's license. It's a drug-testing designated position and requires a pre-employment physical. The position is part of the DoD Workforce and is subject to a background investigation. No specific education or experience length is required, but relevant experience is necessary. The job offers comprehensive federal benefits and may include incentives like recruitment, relocation, student loan repayment, salary negotiation, and credit for prior work experience.

Meteorologist

Company: Department of Commerce - National Oceanic and Atmospheric Administration

Location: Auburn, Washington Auburn, Washington

Posted Dec 20, 2024

The text describes a job vacancy for a meteorologist position at the National Weather Service (NWS), Center Weather Service Unit (CWSU) in Auburn, WA. The position requires U.S. citizenship, successful completion of a background investigation, and one year of specialized experience in meteorology or a related field. The role involves providing meteorological support for aviation operations and disseminating significant weather information. The job is in the bargaining unit and is covered by NWSEO 1538. The position does not authorize relocation expenses.

Regional Sales Manager, Mid-Size Law Firms

Company: Thomson Reuters

Location: Washington, DC

Posted Dec 20, 2024

The Regional Sales Manager for the MLF Channel is tasked with leading a team to drive channel revenue growth through customer acquisition, upselling, and retention. Key responsibilities include maintaining fully staffed territories, hiring qualified employees, coaching and training Senior Sales Executives, and managing regional territories effectively. The ideal candidate should have a four-year degree, 5-7 years of sales experience, preferably in the legal market, and excellent leadership, coaching, and communication skills. Thomson Reuters offers a comprehensive benefits package, including wellbeing, culture, learning & development, social impact, and purpose-driven work.

ELECTRICAL ENGINEER

Company: Department of the Navy - Naval Education and Training Command

Location: Washington Navy Yard, District of Columbia Washington Navy Yard, District of Columbia

Posted Dec 20, 2024

This is a public notice for anticipated vacancies in the Naval Acquisition Development Program (NADP) with Strategic Systems Programs. Interested applicants must follow the 'How to Apply' section. Requirements include US Citizenship, federal employment suitability, direct deposit participation, E-Verify, and potential security clearance. A bachelor's degree in Engineering or equivalent experience is required. Specialized experience at GS-07 or GS-05 level is necessary. The position is covered under the Defense Acquisition Workforce Improvement Act (DAWIA) and may involve relocation. Veteran's preference does not apply.

Chief Data and Artificial Intelligence Officer

Company: Department of Homeland Security - DHS Headquarters

Location: Washington, District of Columbia Washington, District of Columbia

Posted Dec 20, 2024

The Chief Data and Artificial Intelligence Officer position is available within the U.S. Department of Homeland Security (DHS), Office of Intelligence and Analysis (I&A). The role requires U.S. citizenship, a TS/SCI security clearance, and pre-employment drug testing. Applicants must demonstrate senior-level experience in leading large organizations, data or IT management, advanced analytical techniques, and coalition building. They must also meet IT-related experience demonstrating four key competencies. The position offers a comprehensive benefits package and is part of a drug-free workplace commitment.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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