Technical Support Jobs in Washington DC

80,911 open positions · Updated daily

Looking for Technical Support jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Washington DC area.

Business Development - FedGov - Must Be US Citizen for Secret Clearance!

Company: EDC Consulting

Location: Washington DC

Posted Dec 20, 2024

EDC Consulting is a small business provider of enterprise solutions and strategic business support to the Federal Government. With over 150 client engagements successfully delivered, EDC has extensive experience in designing, developing, implementing, and maintaining complex business systems and software solutions for various government clients. They are an Oracle Platinum Partner, SAP Partner, and Premier Business Partner of IBM Corporation. EDC offers a rich corporate culture with driven and determined leadership, a dynamic environment, and a culture of mutual respect. They are looking for a Business Development role candidate who is a US citizen for at least three years to qualify for a Secret Clearance.

Management and Program Analyst

Company: Department of Transportation - Federal Aviation Administration

Location: Washington, District of Columbia Washington, District of Columbia

Posted Dec 20, 2024

This job posting is for a position within the program and acquisition management for the National Airspace System (NAS). The role involves modernizing and sustaining the NAS, providing technical support for air traffic control automation, and decision support systems. The position requires US citizenship and Selective Service Registration for males born after 12/31/1959. Specialized experience of at least one year equivalent to the FV-H, FG/GS-12 level is necessary, including management of Joint Resource Council artifacts, support of procurement and contracting activities, and lead contract administration activities.

Intelligence Operations Specialist (Cyber Intelligence Analyst)

Company: Department of Transportation - Federal Aviation Administration

Location: Washington, District of Columbia Washington, District of Columbia

Posted Dec 20, 2024

This job posting is for a position in the Intelligence & Threat Analysis Division of ASH organization, AXE-200. The role supports the organization's mission and objectives. US Citizenship is required, and selective service registration is mandatory for males born after 12/31/1959. The position requires specialized experience in applying all-source intelligence to assess cyber threats, and communicating assessments to senior leadership. Engaging with community cyber partners within the IC, LE, DHS, DoD, and with industry and international entities is also essential. The role is covered by the Department of Transportation's Drug and Alcohol Testing Program and requires a favorable adjudication of a Single Scope Background Investigation (SSBI) background investigation. The position offers a comprehensive benefits package as part of the U.S. government's employment.

Nurse (Community Care Coordinator) Intermittent Not to exceed 1 year

Company: Department of Veterans Affairs - Veterans Health Administration

Location: Vancouver, Washington Vancouver, Washington

Posted Dec 20, 2024

The Staff Registered Nurse role involves comprehensive nursing responsibilities, including assessment, planning, implementation, and evaluation of patient care. This position is not remote but is Telework eligible, requiring the employee to reside within 50 miles of Vancouver, WA VA Medical Center. The role necessitates U.S. citizenship, passing a background check, and completing a pre-employment physical examination. A BSN is preferred, and vaccination against COVID-19 is mandatory. The role offers a competitive benefits package.

Financial Analyst

Company: Hive Group LLC

Location: Washington DC

Posted Dec 20, 2024

Hive Group is seeking a Financial Analyst to join their team providing financial and project management support to a federal agency in Washington DC. The position involves maintaining project account structures, reviewing and tracking invoices, utilizing financial management tools, and conducting detailed analysis to ensure contract and financial fiscal compliance.

Legal Administrative Specialist (Policy)

Company: Other Agencies and Independent Organizations - Office of Personnel Management

Location: Washington, District of Columbia Washington, District of Columbia

Posted Dec 20, 2024

The job posting is for a Legal Administrative Specialist (Policy) at the GS-0901-12 level in Retirement Services, Office of Personnel Management. The role involves applying expert knowledge of Federal employee retirement and insurance programs. Requirements include U.S. citizenship, registration for Selective Service for eligible males, and successful completion of a background investigation and probationary period. Qualifications for the GS 12 level necessitate one year of specialized experience equivalent to GS-11, including evaluating benefits, assessing operations, analyzing benefits and tax implications, and advising on retirement programs. The position is eligible for union representation by the American Federation of Government Employees (AFGE) Local 32.

AI Deployment - Project Lead

Company: Galorath Incorporated

Location: Washington DC

Posted Dec 20, 2024

The Project Lead is responsible for the successful delivery of the AI platform deployment consulting engagement. They will manage all aspects of the project lifecycle, from initiation and planning through deployment and training, with a focus on meeting client objectives and ensuring alignment between technical and business goals. The role emphasizes the strategic implementation of AI technologies to transform business operations and achieve measurable improvements.

BUSINESS INDUSTRY SPECIALIST

Company: Department of the Navy - STRATEGIC SYSTEMS PROGRAMS (SSP)

Location: Bangor, Washington Bangor, Washington

Posted Dec 20, 2024

This is a public notice for anticipated vacancies. Interested applicants must follow the 'How to Apply' section. There may or may not be actual vacancies filled. No notice of result letters will be sent. Requirements include US Citizenship, federal employment suitability, direct deposit, E-Verify, and potential security clearance. Travel to CONUS and OCONUS may be required. Qualifications include specialized experience in purchasing/procurement activities. Education can substitute for experience. The position is covered by the Department of Defense Priority Placement Program. A tentative offer may be rescinded if pre-employment requirements aren't met.

Manager, Machine Learning Engineering

Company: The Washington Post

Location: Washington, DC

Posted Dec 20, 2024

The Washington Post is seeking a Machine Learning Engineering Manager to lead a team of applied machine learning scientists in building personalized news experiences and business solutions. The role offers a unique opportunity to blend technical expertise with leadership, driving innovation at the intersection of journalism and machine learning.

Technical Production Manager, CNN

Company: Warner Bros. Discovery

Location: Washington, DC

Posted Dec 20, 2024

Warner Bros. Discovery invites you to join as a Technical Production Manager for CNN, where you'll coordinate live TV production, ensuring high-quality feeds and supporting editorial & production staff. The role requires 5+ years of live TV production experience, strong news programming knowledge, and proficiency in AZ Edit, Evertz multi-viewers, and iNews. WBD champions inclusion and offers a competitive salary range of $70,700.00 - $131,300.00 per year along with comprehensive benefits.

Site Supervisor

Company: Epiq

Location: Washington DC

Posted Dec 20, 2024

The text expresses a positive sentiment about working at a company where people are passionate about their work. The job description involves supervising employees, ensuring client service, and managing operations. The company offers competitive compensation and benefits, and values diversity and inclusion.

Software Developer

Company: Easy Dynamics

Location: Washington DC

Posted Dec 20, 2024

This job posting is for a Jr Software Developer position at Easy Dynamics. The role involves working with senior developers and team members to deliver products to meet clients' needs and drive progress. Strong candidates should have a Bachelor's Degree in Computer Science or related field, experience with programming languages and operating systems, and familiarity with cloud computing platforms. The role requires strong programming skills, analytical skills, and the ability to obtain a US Government clearance.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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