Technical Support Jobs in Washington DC

80,911 open positions · Updated daily

Looking for Technical Support jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Washington DC area.

Marketing Manager

Company: LeapPoint

Location: Washington DC

Posted Dec 08, 2024

LeapPoint is a digital advisory firm specializing in connecting people processes and technology for improved marketing lifecycle orchestration. As an Adobe Gold Solution Partner, they have expertise in the Adobe Experience Cloud ecosystem and have delivered over 600,000 hours of Adobe-related implementations and integrations. They are part of Omnicom Precision Marketing Division, OPMG, which is a global network of agencies and consultancies. The role is a telecommute work from home position as a Marketing Manager, responsible for spearheading innovative campaigns, overseeing their execution, and implementing a comprehensive marketing strategy. The desired skills include 8+ years of marketing experience in the B2B space, proficiency in marketing automation platforms, strong Adobe graphic design skills, experience in content marketing, and more.

Subcontract Department Manager

Company: ERG

Location: Washington DC

Posted Dec 08, 2024

ERG is seeking an experienced Subcontract Department Manager to lead subcontracting operations within their contracts department. The ideal candidate will possess strong leadership skills, extensive knowledge of federal government contracting subcontracting policies, and the ability to navigate complex negotiations. The position can be performed remotely, in the office, or hybrid.

Records Manager - Global Law Firm

Company: Epiq

Location: Washington DC

Posted Dec 08, 2024

The job description for a Records Manager at Epiq is detailed and requires a high level of organization, experience, and skills in managing records, leading teams, and transitioning to an electronic environment. The position offers a competitive salary range, benefits, and a positive work environment.

Azure Cloud Administrator

Company: Leidos

Location: Washington DC

Posted Dec 08, 2024

The Department of Homeland Security is seeking a Cloud Administrator with experience in designing, deploying, and managing cloud environments from Amazon Web Services and Microsoft Azure. The successful candidate will possess a strategic mindset, excellent communication skills, and the ability to collaborate effectively with cross-functional teams. The primary responsibilities include designing, deploying, and managing cloud-oriented solutions, providing technical expertise, and creating cloud implementation plans. The ideal candidate should have a Bachelor's or Master's degree, 8+ years of relevant experience, and must have experience as a Cloud Admin for AWS or Azure.

Grants Specialist (Remote)

Company: Kaimetrix

Location: Washington DC

Posted Dec 08, 2024

Kaimetrix is seeking a Grants Specialist with extensive experience in federal grantmaking policies and administration. The role involves providing strategic advice, technical guidance, and developing best practices for data collection and analysis. The ideal candidate should have 8 years of professional experience, a Master's degree in Public Policy, and Grants Management certification. The position is full-time and requires US citizenship.

Course Administrator

Company: Omniscius

Location: Washington DC

Posted Dec 08, 2024

The text describes a job opening for a Course Administrator with an active TSSCI clearance in Bethesda, MD. The administrator will work with course directors, program directors, and the Office of the Deans to develop course content, update learning management systems, assess course delivery, and improve course content and delivery. A master's degree, strong writing skills, and TSSCI with CI Polygraph are required.

Strategy Consultant (Digital Transformation)

Company: LeapPoint

Location: Washington DC

Posted Dec 08, 2024

LeapPoint is a digital advisory firm specializing in connecting people processes and technology for improved marketing lifecycle orchestration. As an Adobe Gold Solution Partner, they offer expertise in the Adobe Experience Cloud ecosystem, with certified consultants delivering over 600,000 hours of Adobe-related implementations and integrations. They are part of Omnicom Precision Marketing Division, OPMG, a global network of agencies and consultancies. They are seeking a Strategy Consultant for remote work, with 4+ years of strategic planning, process optimization, and experience with Adobe generative AI. The position requires 10-20 travel and offers benefits, perks, and a positive culture.

Quantitative Model Validator Advisor (Flexible Hybrid)

Company: Fannie Mae

Location: Washington DC

Posted Dec 08, 2024

The text describes a role at Fannie Mae, a flexible hybrid company, where the Quantitative Model Validator Advisor will work on improving methods and techniques, utilizing advanced data mining and statistical techniques, and counseling teams on company policies and industrywide modeling practices. The role requires a bachelor's degree or equivalent, with 6 years of experience and an advanced degree in a quantitative field being desired. The role involves communicating technical subject matter clearly and working with large language models and generative AI. Fannie Mae is an Equal Opportunity Employer.

Program Assistant

Company: RP Professional Services

Location: Washington DC

Posted Dec 08, 2024

RP Professional Services LLC is seeking a Program Assistant to join their team in Washington DC. The position is primarily remote and based on the Washington DC area. Successful candidates may be asked to come in for in-person meetings a few times a month. The individual must be motivated, proactive, and able to prioritize tasks and track deadlines. International development and/or field experience is preferred.

SharePoint Systems Administrator SME

Company: Leidos

Location: Washington DC

Posted Dec 08, 2024

Leidos is seeking a senior SharePoint System Administrator to support a large enterprise IT contract for the DOD. The role requires technical customer orientation, detail-orientedness, excellent oral and written communication skills, and the ability to handle mission needs and ensure functionality of capabilities of customers. The position offers excellent work-life balance, career development opportunities, and benefits.

Project Development Project Manager

Company: CEG Solutions

Location: Washington DC

Posted Dec 08, 2024

CEG Solutions is an engineering and construction firm that specializes in energy infrastructure solutions. They collaborate with various clients to provide innovative and transformative solutions, focusing on increasing energy efficiency, renewable generation, and facility resilience. The company has a strong track record of successful projects and a commitment to energy efficiency, renewable energy, and sustainability.

QC Manager

Company: CEG Solutions

Location: Washington DC

Posted Dec 08, 2024

CEG Solutions is seeking a Quality Control Manager to ensure the quality and efficiency of their energy efficiency construction projects. The ideal candidate should have experience in construction, energy efficiency systems, and ISO 9001 Quality Management System. The role involves overseeing initiatives, operations, and staff, as well as communicating objectives and measuring effectiveness.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

Related Pages