Technical Support Jobs in Washington DC

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Looking for Technical Support jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Washington DC area.

Manager - Cyber Incident Response

Company: NewRez

Location: Washington DC

Posted Dec 07, 2024

The text describes a job posting for a Cyber Incident Response Manager. The role involves leading an incident response team, managing and investigating cybersecurity incidents, preventing future incidents, and training junior team members. The ideal candidate should have a background in cybersecurity and excellent problem-solving skills. The job is not remote and requires onsite presence.

International Relations Specialist

Company: Other Agencies and Independent Organizations - Environmental Protection Agency

Location: Washington, District of Columbia Washington, District of Columbia

Posted Dec 07, 2024

This job posting is for a position in the Office of Enforcement and Compliance Assurance (OECA) of the Environmental Protection Agency (EPA). The role requires U.S. citizenship, a background investigation, and a secret security clearance. Qualifications include specialized experience in negotiating policy positions, collaborating with stakeholders, and providing technical advice. A degree in international law, international relations, or related fields is preferred. The position offers a comprehensive benefits package, including health benefits, retirement system participation, and work-from-home flexibilities.

Senior Paralegal - IPMT

Company: Hogan Lovells

Location: Washington DC

Posted Dec 07, 2024

This Senior Paralegal role at Hogan Lovells involves supporting the Intellectual Property Media and Technology IPMT practice group with various aspects of practice before the US District Courts, International Trade Commission, and Patent Trial and Appeal Board. The role requires maintaining correspondence and discovery, supporting hearings, trials, and administrative proceedings, and assisting with settlements. It also involves retrieving, reviewing, and producing documents, providing support for trials and arbitrations, and ensuring security requirements are followed. The role is billable with a requirement of 1650 hours per evaluation year.

Gallery Support Specialist (Associate Projects Manager)

Company: Other Agencies and Independent Organizations - National Gallery of Art

Location: Washington, District of Columbia Washington, District of Columbia

Posted Dec 07, 2024

The Center for Advanced Study in the Visual Arts (The Center) is a research institute within the National Gallery’s East Building. It focuses on the study of art, artifacts, architecture, urbanism, photography, and film worldwide. The institute seeks candidates for GS-9 and GS-11 positions. GS-9 candidates must have at least one year of specialized experience in coordinating administrative aspects of academic programs. GS-11 candidates must have at least one year of specialized experience in reviewing scholarly publications for a museum or cultural institution. Both roles require knowledge of qualitative/quantitative methods, event planning, and collaboration. Applicants must be U.S. citizens, participate in e-Verify, and males must register for Selective Service. A Master's degree or higher, or equivalent experience, is required for GS-11. The position offers a comprehensive benefits package.

Paralegal

Company: Dechert LLP

Location: Washington DC

Posted Dec 07, 2024

Dechert LLP's Financial Services group is seeking a Paralegal to join their team in Boston, New York, or Washington DC. The Paralegal will work with Senior Paralegals and attorneys, with an expected annual billable hours of 1500 and occasional overtime. The firm offers a flexible hybrid work environment and values being together. The Paralegal will assist attorneys in various legal tasks, maintain documents, proofread documents, and perform other duties. The qualifications include a Bachelor's degree and 4-6 years of experience in investment management or a corporate area. The salary range for this position in New York is $86,000 to $100,000 annually.

NAVAL ARCHITECT

Company: Department of the Navy - Naval Sea Systems Command

Location: Washington Navy Yard, District of Columbia Washington Navy Yard, District of Columbia

Posted Dec 07, 2024

This public notice flyer informs applicants about potential vacancies in the Acquisition Demonstration Project, part of the Department of the Navy. It emphasizes that applications must follow specific 'How to Apply' instructions, and responses to this flyer won't guarantee a Notice of Result. The role requires US citizenship, federal employment suitability, direct deposit participation, and potential E-Verify clearance. Males born after 12-31-59 must register for Selective Service. A security clearance is necessary, and the position may involve travel to CONUS and OCONUS. Qualifications include a professional engineering degree, or equivalent experience, and specific experience in analyzing submarine engineering designs. The position is covered under the Defense Acquisition Workforce Improvement Act and may require DAWIA certification. The salary range is capped at GS-15, step 5, currently $185,824.

CY COOK

Company: Department of the Air Force - Air Mobility Command

Location: Fairchild AFB, Washington Fairchild AFB, Washington

Posted Dec 07, 2024

The text describes a job opening for a food preparation position at the 92 Force Support Squadron, Child Development Center, Fairchild AFB, WA. The role involves roasting, broiling, baking, frying, boiling, steaming, and stewing meats, fish, and poultry, as well as preparing soups, stocks, broths, gravies, sauces, and puddings. This is a full-time position with hours ranging from 35-40 per week. The job requires a Food Handlers Certificate, satisfactory completion of pre-employment checks, a physical lifting test, and current immunizations. Qualifications include experience in food preparation principles, yield testing, and knowledge of food ordering, issuing, and storage procedures. The role involves frequent lifting of up to 40 pounds, constant standing and walking, and exposure to hot, noisy kitchens and potential hazards like burns and cuts.

Emergency Management Specialist (Federal Coordinating Officer)

Company: Department of Homeland Security - Federal Emergency Management Agency

Location: Bothell, Washington Bothell, Washington

Posted Dec 07, 2024

This job announcement is for a 4-year temporary appointment as an Emergency Management Specialist (Federal Coordinating Officer) under FEMA's Incident Management Assistant Team (IMAT) Program. The position offers a competitive salary range of $65.56 to $91.95 per hour, including locality pay. The role requires U.S. citizenship, successful completion of a Top Secret/SCI background investigation, Selective Service registration, and the ability to obtain a Government travel card. Travel and potential 24-hour on-call work during emergencies are required. The ideal candidate must have at least one year of specialized experience equivalent to the IT-04 level, demonstrating skills in leading large-scale emergency response teams, coordinating disaster responses with various government entities, building stakeholder partnerships, and managing budgets.

Assessment Evaluation Placement Specialist

Company: Court Services and Offender Supervision Agency for DC - Court Services and Offender Supervision Agency for DC - Agency Wide

Location: Washington, District of Columbia Washington, District of Columbia

Posted Dec 07, 2024

The position is in the Office of Behavioral Interventions (OBI), Assessment, Evaluation and Placement Unit (AEPU) in Washington D.C. The role involves managing offender screenings, assessments, and evaluations to place them in appropriate interventions. Requirements include U.S. citizenship, background check, and relevant social services licensure or certification. A bachelor's degree in behavioral or social sciences is needed, or equivalent experience. One year of specialized experience in case management for offenders with mental health conditions is required.

Nurse (Purchased Geriatrics & Extended Care) Intermittent

Company: Department of Veterans Affairs - Veterans Health Administration

Location: Vancouver, Washington Vancouver, Washington

Posted Dec 07, 2024

The PGEC RN assesses and coordinates patient care, collaborating with interdisciplinary team members, assisting in discharge planning, acting as a resource liaison for extended care options, providing education on referral processes, and facilitating communication between healthcare providers and community resources. Requirements for the role include U.S. citizenship, passing a urinalysis test, Selective Service Registration for males born after 12/31/1959, a probationary period, background/security investigation, online onboarding, pre-employment physical examination, seasonal influenza vaccination, and COVID-19 vaccination. Qualifications include English language proficiency, graduation from an approved nursing school, current nursing registration, and meeting specific grade determinations based on scope, education, and dimensions of practice.

TECHNICAL WRITER-EDITOR

Company: Other Agencies and Independent Organizations - National Archives and Records Administration

Location: Washington, District of Columbia Washington, District of Columbia

Posted Dec 07, 2024

This job posting is for a Technical Writer-Editor position within the Office of the Federal Register at the National Archives and Records Administration. The role involves developing technical skills and contributing to the overall operations of the OFR. The position requires one year of specialized experience in editing legal or regulatory documents, problem-solving, and effective communication. Alternatively, a master's degree or equivalent graduate education is acceptable. The role is open to U.S. citizens or nationals and offers a comprehensive benefits package as a federal employee.

Information Technology Cyber Security Specialist

Company: Department of State - Department of State - Agency Wide

Location: Washington, District of Columbia Washington, District of Columbia

Posted Dec 07, 2024

This job posting is for an Information Technology Cybersecurity Specialist position in the U.S. Department of State. The role requires U.S. citizenship, a Top Secret security clearance, and passing an E-Verify employment verification check. Applicants must meet specific qualification requirements, including IT-related experience demonstrating four competencies and at least one year of specialized experience equivalent to the GS-12 level.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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