Technical Support Jobs in Washington DC

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Looking for Technical Support jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Washington DC area.

Integration Specialist (Senior Consultant)

Company: Guidehouse

Location: Washington, DC

Posted Dec 03, 2024

Guidehouse is seeking an Integration Support Specialist with an active Secret clearance for a role in the National Capital Region. The role involves collaborating with a Department of State client to develop and execute activities related to enterprise information systems, applications, and platforms. Key responsibilities include creating test scripts, use cases, and business/technical requirements, and providing support for Identity, Credential, and Access Management (ICAM) and Zero Trust Architecture (ZTA) mission adoption. The ideal candidate should have 3+ years of experience in cybersecurity, systems integrations, or related fields, and preferably a degree in Computer Science, Information Security, or a related field. Guidehouse offers a comprehensive rewards package including medical insurance, retirement plans, and opportunities for professional development.

Director and Associate General Counsel, Cybersecurity

Company: Meta

Location: Washington, DC

Posted Dec 03, 2024

Meta is recruiting a Director or Associate General Counsel for its global cybersecurity legal team. The role involves leading a team, providing legal advice to CISO and X-Sec, overseeing outside counsel engagements, ensuring compliance with global regulations, and supporting incident detection and response processes. The ideal candidate should have a J.D., 12+ years of legal experience, and 10+ years of people management experience. Preferred qualifications include experience with law enforcement, in-house counsel experience, and knowledge of cybersecurity standards.

Client Partner, B2B

Company: Dow Jones

Location: Washington, DC

Posted Dec 03, 2024

Dow Jones, a renowned global provider of news and business information, is seeking a B2B Client Partner. The role involves developing and maintaining client relationships, selling Dow Jones products and services, and increasing client satisfaction and retention. The ideal candidate should have 5+ years of client sales experience, preferably in advertising, and industry sector knowledge. Key responsibilities include creating a relationship management plan, qualifying opportunities, and closing media sales opportunities. The candidate must possess superior communication skills, organizational abilities, and a strong track record in client service and revenue growth.

GRC Analyst

Company: Meta

Location: Washington, DC

Posted Dec 03, 2024

Meta is seeking a GRC Analyst to join its team, focusing on data analysis for informed decision-making around GRC programs. The role involves data definition, quality assurance, exploration, visualization, reporting, and collaboration with various teams. The ideal candidate should have 5+ years of analytics experience, strong SQL skills, and proficiency in data tools like Tableau or Power BI.

Sales & Marketing Associate

Company: Bozzuto

Location: Washington, DC

Posted Dec 03, 2024

Bozzuto is a company that values community, inclusivity, and exceptional experiences. They are seeking a Sales & Marketing Associate who is customer-focused, communicative, and passionate about social media. The role involves converting leads into community tours, conducting personalized tours, building brand loyalty, and working weekends. Bozzuto offers competitive compensation, health & wellness benefits, paid leave, retirement planning, tuition reimbursement, and a diverse range of employee resource groups. The company is committed to the professional growth and well-being of its team members.

IT Governance and Portfolio Management Consultant

Company: Guidehouse

Location: Washington, DC

Posted Dec 03, 2024

The IT Governance and IT Portfolio Management Consultant will support the client's Office of Chief Information Officer (OCIO) in tracking IT investment requests and aligning them with the appropriate value stream and IT strategy. The consultant will design and implement visioning sessions with executives and stakeholders to refine the IT Modernization strategy. They will collaborate with implementing Divisions and provide expert recommendations for IT investment proposals. An active Top Secret Federal security clearance, a Bachelor's degree or equivalent experience, and extensive IT portfolio management experience are required. Guidehouse offers a comprehensive rewards package including competitive compensation, medical benefits, and opportunities for professional development.

Neuromuscular Neurologist

Company: Providence

Location: Spokane, Washington

Posted Dec 03, 2024

Providence St. Luke’s is inviting a board-certified/board-eligible neurologist with fellowship training in neuromuscular medicine and electrodiagnostics to join their team. The successful candidate will serve as the Medical Director of the ALS Center of Excellence, providing cutting-edge care for a wide range of neuromuscular diseases. They will lead a multidisciplinary ALS team and have support from specialty-trained nurse practitioners and subspecialty neurology colleagues. The position offers a highly competitive compensation package, relocation assistance, and opportunities for clinical faculty appointments and teaching. Spokane, where the center is located, is described as a vibrant city with affordable housing, minimal commute times, and easy access to outdoor activities.

Visa Consulting Analytics (VCA) MBA Intern – Summer 2025

Company: Visa

Location: Washington, DC

Posted Dec 03, 2024

Visa, a global leader in payments and technology, is seeking analytical individuals for its Consulting and Analytics team. The role involves delivering strategic consulting services to key Visa clients, conducting industry research, and creating custom analytics. The ideal candidate should have strong communication skills, excellent analytical abilities, and a willingness to collaborate across functional experts. The position requires travel up to 10% of the time and offers a competitive salary with comprehensive benefits. Visa is an equal opportunity employer.

Senior Salesforce Developer

Company: IBM

Location: US Washington

Posted Dec 03, 2024

The text describes a career in IBM Consulting, highlighting the importance of long-term relationships, collaboration, and innovation. It also outlines the role and responsibilities of a software tester, including test automation, Agile-Scrum experience, and Salesforce platform expertise.

Shift Supervisor Trainee

Company: CVS Health

Location: Washington, DC

Posted Dec 03, 2024

CVS Health is offering a Shift Supervisor Trainee position, an entry-level role designed to prepare employees for higher-level supervisory roles. The role involves working effectively with store management and crews, supervising activities, and communicating information. The trainee will also learn about key business aspects and CVS/pharmacy culture. Upon successful completion, they can be considered for Operations Supervisor or Shift Supervisor positions. These roles involve leading store staff, ensuring smooth operations, and maintaining excellent customer service. The job requires deductive reasoning, analytical skills, computer skills, and advanced communication. The pay range is $18.25 - $26.00, and the company offers comprehensive benefits including medical, dental, vision, 401(k), life insurance, disability benefits, well-being programs, education assistance, and more.

Privacy Risk and Compliance Manager

Company: Meta

Location: Washington, DC

Posted Dec 03, 2024

Meta is seeking a Privacy Risk and Compliance Manager with extensive experience in risk and compliance disciplines. The role involves designing and building continuous operational compliance practices, representing user privacy, and identifying risk themes for remediation across multiple domains. The manager will partner with business and product teams to incorporate compliance and privacy-by-design into operations and product life cycles. The ideal candidate should have 8+ years of experience in strategy, management consulting, audit, business operations, or regulatory operations, with 2+ years in a regulatory domain like privacy, integrity, security, or data protection. A Bachelor's or Master's degree in a related discipline is preferred, along with compliance certifications. Meta offers a competitive salary, bonus, equity, and benefits package.

Cloud Support Specialist

Company: Guidehouse

Location: Washington, DC

Posted Dec 03, 2024

Guidehouse is seeking a Cloud Support Specialist with up to 10% travel requirement, local to the National Capital Region. The ideal candidate will have experience in architecting, deploying, and managing cloud-based solutions, particularly Okta and Entra, to support Identity, Credential, and Access Management (ICAM) and Zero Trust Architecture (ZTA) mission adoption. Responsibilities include designing, deploying, and managing cloud infrastructure, implementing security measures, monitoring performance, and providing technical guidance. The role requires US Citizenship and ability to obtain a federal clearance, along with a Bachelor's degree and at least three years of experience with cloud technologies. The annual salary range is $109,100.00-$163,700.00. Guidehouse offers a comprehensive benefits package.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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