Technical Support Jobs in Washington DC

80,911 open positions · Updated daily

Looking for Technical Support jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Washington DC area.

Private Wealth Management Business Service Officer

Company: Morgan Stanley

Location: Washington, DC

Posted Dec 03, 2024

The Business Service Officer (BSO) role involves shaping the future of service by modernizing client experience, supervising Support Professionals, and executing business functions. Key responsibilities include people management, communication, and operational oversight. The BSO reports directly to the Complex Business Service Officer (CBSO) and is expected to lead, mentor, and supervise a team, facilitate communication and training, and partner with other teams for business execution. The role requires a Bachelor's degree, industry experience, and relevant licenses. Strong communication, leadership, and organizational skills are essential, along with the ability to identify issues and trends for strategic solutions.

Shift Supervisor Trainee

Company: CVS Health

Location: Washington, DC

Posted Dec 03, 2024

CVS Health is offering a Shift Supervisor Trainee position, an entry-level role designed to prepare employees for higher-level supervisory roles. The role involves working effectively with store management and crews, supervising activities, and communicating information. The trainee will also learn about key business aspects and CVS/pharmacy culture. Upon successful completion, they can be considered for Operations Supervisor or Shift Supervisor positions. These roles involve leading store staff, ensuring smooth operations, and maintaining excellent customer service. The job requires deductive reasoning, analytical skills, computer skills, and advanced communication. The pay range is $18.25 - $26.00, and benefits include medical, dental, vision, 401(k), life insurance, disability benefits, well-being programs, education assistance, and more.

Government Relations Intern

Company: Thermo Fisher Scientific

Location: Washington, DC

Posted Dec 03, 2024

Thermo Fisher Scientific is offering a 10-week Government Relations Internship from May 12th to June 25th. The intern will gain hands-on experience in promoting life sciences research and technologies, working alongside lobbyists, and contributing to U.S. and global lobbying projects. The intern will also assist with the company's Political Action Committee (PAC), manage projects advancing Thermo Fisher's leadership in various science policy topics, and collaborate with corporate social responsibility and communications teams. The internship offers an hourly rate of $22.50 and a $5,000 relocation stipend for those located more than 50 miles away. Eligibility requires being an undergraduate student in Political Science, Politics, or a related field, with a consistent track record of results demonstrating integrity, innovation, involvement, and intensity.

Resident District Manager

Company: Sodexo

Location: Washington, DC

Posted Dec 03, 2024

SodexoMagic is seeking a Resident District Manager for student nutrition operations in the District of Columbia Public Schools. The RDM will oversee 49 schools, managing cafeteria, retail sites, and catering operations with a $21M revenue base. Key responsibilities include strategic leadership, financial acumen, talent management, and strong communication. The ideal candidate should have a Bachelor's degree and at least five years of management experience in school nutrition programs. Sodexo offers competitive compensation, benefits, and opportunities for career growth.

Vice President- Production & Design lead

Company: JPMorgan Chase

Location: Washington, DC

Posted Dec 03, 2024

Join a team of dedicated professionals at JPMorganChase to advance research and evidence-based policy proposals. As a Production & Design Lead, you'll play a pivotal role in amplifying research findings and policy suggestions. Responsibilities include managing a team, coordinating across internal and external teams, improving organizational processes, and building relationships with stakeholders. Required qualifications include passion for the corporate responsibility mission, 7+ years of project management experience, and strong communication skills.

Senior Workflow Business Analyst

Company: Guidehouse

Location: Washington, DC

Posted Dec 03, 2024

Guidehouse is seeking a Senior Workflow Business Analyst for a Department of State client project. The role involves supporting the creation of architectural documents, business process flow diagrams, and workflow diagrams. The analyst will also coordinate support across multiple contract teams and collaborate with the Guidehouse contract team. A Bachelor's Degree and four years of business analysis experience are required. The position offers a competitive salary range of $109,100.00-$163,700.00 and a comprehensive benefits package.

Configuration Management Support

Company: Guidehouse

Location: Washington, DC

Posted Dec 03, 2024

Guidehouse is seeking a Configuration Management Support consultant for a Department of State client. The role involves managing Configuration Items, collaborating with Software Engineers on change control submissions, and supporting the implementation of Zero Trust Architecture. The ideal candidate should have a Bachelor's Degree, one year of Configuration Management experience, and the ability to obtain a Secret Federal or DoD security clearance. The position offers a competitive salary range of $71,800.00-$107,600.00 and a comprehensive benefits package.

Customer Success Manager, CoCounsel Legal Aid Program

Company: Thomson Reuters

Location: Washington, DC

Posted Dec 03, 2024

Thomson Reuters is seeking a Customer Success Manager for their new CoCounsel for Legal Aid program. The role involves onboarding and training legal aid organizations on generative AI software, managing client accounts, and ensuring maximum product usage. The ideal candidate should have a law degree or legal experience, preferably with legal aid organizations or in legal technology. They should possess strong communication skills, a positive attitude, and interest in new technology. Thomson Reuters offers a comprehensive benefits package, including wellbeing, culture, learning & development, social impact, and purpose-driven work.

Client Order Coordinator

Company: CSC

Location: Washington, DC

Posted Dec 03, 2024

CSC is hiring a Client Order Coordinator for its Corporate Filing Team in Washington, D.C. The role involves working directly with Client Service Representatives and vendors, processing legal documents, conducting online research, and providing excellent customer service. The job offers competitive benefits, a fast-paced environment, and opportunities for growth. CSC values service quality, community involvement, and continuous improvement, and is committed to creating a diverse and inclusive workplace.

eDiscovery Technical Consultant

Company: Guidehouse

Location: Washington, DC

Posted Dec 03, 2024

Guidehouse is seeking an eDiscovery Technical Consultant for their litigation and investigation support practice. The role involves managing case matters within an electronic discovery review and analysis platform, including creating cases, handling user access rights, and uploading data logs. The consultant will also coordinate with the Discovery IT support team on emerging technologies and recommend process improvements. A minimum of three years of experience using eDiscovery platforms is required, along with an active and maintained Top Secret Federal or DoD security clearance. The position offers a competitive salary range of $94,900.00-$142,300.00 and a comprehensive benefits package.

Sr Staff Cyber Research Engineer

Company: Palo Alto Networks

Location: Washington, DC

Posted Dec 03, 2024

Palo Alto Networks is a cybersecurity company dedicated to protecting the digital way of life. They are committed to innovation, disrupting traditional methods, and fostering a collaborative environment. The company values its employees' unique ideas and offers comprehensive development and wellbeing programs. The role involves protecting customers from malicious actors, developing novel techniques for cyber threat intelligence, collaborating with government partners, and mentoring junior staff. Requirements include a technical degree or equivalent experience, certifications, proficiency in Python, and knowledge of network protocols. The team works on varied, exciting projects, rapidly prototyping new capabilities and conducting vulnerability research. Compensation is competitive, with a base salary between $136,000 - $219,000/YR, and a commitment to diversity and equal opportunity.

Physician Assistant Wanted in Rapidly Growing Endocrinology Practice - North of Seattle

Company: Skagit Regional Health

Location: Mount Vernon, Washington

Posted Dec 03, 2024

Skagit Regional Health is recruiting a Physician Assistant to join their expanding team due to increased demand. The position offers a collaborative work environment, excellent work-life balance, and a diverse patient base. The ideal candidate should have 2-4 years of practice experience, preferably in endocrinology, and a commitment to quality care and community relationships. Benefits include a competitive salary, employment bonus, relocation reimbursement, and comprehensive benefits package. Skagit Regional Health is an integrated health system serving nine communities with advanced services. Mount Vernon, the location, offers outdoor activities, a vibrant downtown, and a family-friendly atmosphere.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

Related Pages