Technical Support Jobs in Washington DC

80,911 open positions · Updated daily

Looking for Technical Support jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Washington DC area.

Sr. Director, Sales

Company: Samsung Semiconductor, Inc.

Location: Washington DC

Posted Dec 03, 2024

The text is about an opportunity to lead sales engagement with a leading Cloud Service Provider, build relationships with key stakeholders, and contribute to the growth of Samsung's business. The role requires strong leadership, sales skills, and the ability to work with key decision-makers. The company offers a competitive compensation package, incentive opportunities, and a diverse benefits package.

Senior Azure Cloud Engineer

Company: Harmonia Holdings Group

Location: Washington DC

Posted Dec 02, 2024

Harmonia Holdings Group LLC is a rapidly growing federal government contractor that provides innovative solutions to its clients. The company has been recognized for its outstanding work culture and has received several awards and certifications. It offers its employees a competitive compensation package, a family-focused culture, and a dynamic work environment.

Account Manager

Company: Diligent

Location: Washington DC

Posted Dec 02, 2024

Diligent is a global leader in modern governance, providing SaaS solutions to empower leaders and organizations. The company is committed to making a positive impact and offers a flexible work environment, competitive pay, and opportunities for growth and development.

Data Scientist

Company: KACE

Location: Washington DC

Posted Dec 02, 2024

The job description is for a Data Scientist position at KACE, a company that provides data management and analytics services. The role involves providing ongoing support for data management, data analytics, and predictive modeling, as well as assisting in general IT support. The company is looking for a candidate with a strong understanding of machine learning techniques, experience with data visualization tools, and good scripting and programming skills.

Supply Chain Ops Associate

Company: Ryder Supply Chain Solutions

Location: Washington DC

Posted Dec 02, 2024

Ryder is hiring a Supply Chain Ops Associate in Arlington, TX, with a salary range of $40,000 to $50,000. The job offers benefits, including medical, dental, and vision insurance, as well as paid time off and a 401(k) plan.

Space Enterprise Commercial Modeling and Simulation Lead

Company: The Aerospace Corporation

Location: Washington DC

Posted Dec 03, 2024

The Aerospace Corporation is a trusted partner to the nation's space programs, providing innovative solutions and technical expertise. The company is committed to providing an inclusive and diverse workplace and is looking for a Space Enterprise Commercial Modeling and Simulation Lead to join their team.

Senior Research Scientist, Market Access Analytics

Company: Avalere Health

Location: Washington DC

Posted Dec 02, 2024

Avalere Health is a strategic advisory company that provides innovative solutions to complex healthcare problems. They are seeking a Principal to support their Market Access Practice, which conducts claims-based analyses to help life sciences companies and other stakeholders address business questions.

Senior Portfolio, Program, and Project Analyst

Company: Hive Group LLC

Location: Washington DC

Posted Dec 03, 2024

The text describes a job summary for a position in the Department of Homeland Security's Science and Technology Directorate, SampT Office of Mission and Capability Support MCS. The role involves assisting with RDTampE contracts, monitoring project performance, maintaining program budgets, providing support to portfolio and program managers, and performing routine tasks. The job qualifications include a Bachelor's or Master's degree and relevant experience. The company is committed to equal opportunity and does not discriminate based on protected status. The text also includes a disclaimer about fraudulent job offers and individuals impersonating Hive Group Talent Acquisition Specialists.

Junior Power Platform Developer

Company: Centeva

Location: Washington DC

Posted Dec 03, 2024

The job posting is seeking a Junior Power Platform Developer to join the Centeva team, supporting NOAA National Marine Fisheries Service. The role involves designing and developing PowerApps solutions, working with a team of developers, and providing technical support.

Sr. Director Direct Material & Value Capture

Company: Fluence

Location: Washington DC

Posted Dec 03, 2024

Fluence is a global market leader delivering intelligent energy storage and optimization software. They are guided by their passion to transform the way we power our world and are committed to safety, quality, and integrity. The company is looking for a procurement leader to define and drive the overall procurement strategy.

Director of Product Finance

Company: Extreme Networks

Location: Washington DC

Posted Dec 03, 2024

The job description is for a high-visibility finance business partner role that requires significant interaction with peers, cross-functional teams, and executive leadership. The position involves budgeting, forecasting, financial modeling, and other financial planning and analysis duties in support of the global Product Organization.

Sr. Salesforce Test Automation Engineer

Company: IBM

Location: US Washington

Posted Dec 02, 2024

The job description highlights the importance of long-term relationships, collaboration, and innovation in IBM Consulting. The role requires experience in Agile-Scrum, test automation, and Salesforce platform. The company culture emphasizes curiosity, knowledge, and empathy, with opportunities for career growth and development.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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