Technical Support Jobs in Washington DC

80,911 open positions · Updated daily

Looking for Technical Support jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Washington DC area.

Instructional Systems Designer

Company: Team Carney

Location: Washington DC

Posted Dec 02, 2024

The job posting is for an Instructional Systems Designer with experience in designing and developing courses, working with customers, and leading projects. The position requires a Master's degree or equivalent experience and a security clearance.

Splunk Engineer

Company: Easy Dynamics

Location: Washington DC

Posted Dec 02, 2024

Easy Dynamics is seeking a Splunk Engineer to design, deploy, and maintain Splunk solutions within AWS cloud environments. The role requires strong understanding of AWS services, Splunk Enterprise, and scripting languages. The ideal candidate will have experience working as a Splunk Engineer with a focus on AWS integration and deployment.

Quality Assurance Analyst

Company: KeenLogic

Location: Washington DC

Posted Dec 02, 2024

KeenLogic is seeking an experienced Quality Assurance Analyst to join their team on Capitol Hill. The job requires a Bachelor's degree, 3+ years of experience in financial or business analysis, and proficiency in Microsoft Office and data visualization tools. The position offers Fortune 500-level benefits and a one-year contract with the possibility of extension.

Database Administrator

Company: Red Gate Group

Location: Washington DC

Posted Dec 02, 2024

The job description is for a Database Administrator to support the mission-critical operations of the Office of the Assistant to the Secretary of Defense for Privacy Civil Liberties and Transparency. The role involves managing and optimizing web-based resource libraries, governance tools, and records management systems, as well as providing technical training and support.

Cloud Engineer

Company: Oteemo Inc.

Location: Washington DC

Posted Dec 02, 2024

Oteemo is a dynamic technology company seeking a Cloud Infrastructure Engineer to manage and optimize cloud infrastructure. The company values drive, passion, and technical skills, and offers competitive pay and benefits.

Front Desk Receptionist/ Community Manager I

Company: Carr Workplaces

Location: Washington DC

Posted Dec 02, 2024

The job description is for a Community Manager position at Carr Workplaces, requiring excellent interpersonal skills, customer service experience, and ability to manage client events and administrative tasks. The company offers a top-of-the-line benefits package and opportunities for growth.

Data Scientist

Company: Red Gate Group

Location: Washington DC

Posted Dec 02, 2024

The Red Gate Group is seeking a Data Scientist to support the Office of the Assistant to the Secretary of Defense for Privacy Civil Liberties and Transparency. The role involves leveraging data analytics to address complex challenges in privacy policy compliance, risk management, and emerging technologies.

Senior Associate, Compliance Operations (Project Management)

Company: Ares Management Corporation

Location: Washington DC

Posted Dec 02, 2024

The Ares Compliance Department is seeking a talented professional to partner with the Head of Compliance Operations. The ideal candidate will have consulting experience with a focus on operations management and proven success in a business-project management role.

Data Science Manager - AI/ML

Company: Radiant Digital

Location: Washington DC

Posted Dec 02, 2024

Radiant Digital delivers technology consulting and business solutions, with a flexible delivery model and certifications. The Practice Director will lead a team, provide thought leadership, and oversee solution delivery.

TAP Assistant Manager - MGM Springfield

Company: MGM Resorts International

Location: Washington DC

Posted Dec 02, 2024

MGM Resorts is seeking a Restaurant Assistant Manager to create unique experiences for guests. The ideal candidate has high volume restaurant management experience, strong customer service skills, and knowledge of computer software.

Interaction Designer

Company: BLN24

Location: Washington DC

Posted Dec 02, 2024

BLN24 is a digital creative agency that supports the US Federal Government. They are seeking an Interaction Designer to join their team. The role involves conducting user research, designing interactions, and performing usability testing. The company offers competitive benefits, flexibility, and a diverse work environment.

Financial Management and Analysis SME

Company: hatch I.T.

Location: Washington DC

Posted Dec 02, 2024

The job posting is seeking an experienced Financial Management and Analysis SME to support the Department of Defense OUSD Director for Defense Intelligence Intelligence amp Security Programs and Resources DDI ISPR in Arlington VA. The individual will track the internal budget, develop annual justifications, and provide financial reporting and analysis.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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