Technical Support Jobs in Washington DC

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Looking for Technical Support jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Washington DC area.

Power Platform and SharePoint Developer

Company: Coreonyx

Location: Washington DC

Posted Nov 29, 2024

The job posting is seeking a Power Platform and SharePoint Developer to join the team. The role involves providing expert guidance in planning, development, and maintenance of Microsoft SharePoint sites and Power Platform solutions. The ideal candidate should have strong experience in SharePoint development and maintenance, as well as Power Platform development.

Financial Advisor

Company: Atria Wealth Solutions

Location: Washington DC

Posted Nov 29, 2024

The job posting is for a Financial Advisor I position at Navy Federal Credit Union. The job involves providing basic financial consulting services to members and non-members, identifying financial goals and objectives, and recommending insurance and investment products. The job requires a basic understanding of economic and accounting principles, experience in business development, and a willingness to pursue professional designations.

Cribl Splunk Engineer, TS/SCI (Reston, VA)

Company: GuidePoint Security

Location: Washington DC

Posted Nov 29, 2024

GuidePoint Security is a rapidly growing company that provides trusted cybersecurity expertise solutions and services to help organizations make better decisions and minimize risk. The company is looking for experienced Splunk and Cribl engineers to work on complex security deployments and solve customers' unique problems.

Associate Consultant

Company: Technical Assent

Location: Washington DC

Posted Nov 29, 2024

The job description is for an Associate Consultant position at Technical Assent, a company that designs exceptional service experiences for government, business, and non-profit clients. The role involves working in a team to research, prepare, and deliver high-quality inputs to client deliverables, and requires strong communication and problem-solving skills.

Java Developer III

Company: Vodastra Technologies

Location: Washington DC

Posted Nov 29, 2024

The job posting is for a developer position with a focus on Java, Python, and Scala. The job requires experience with Spark Core and streaming, Kafka, Zookeeper, and AWS. The company offers standard benefits.

Legislative Assistant (Environmental Policy)

Company: Seneca Holdings

Location: Washington DC

Posted Nov 29, 2024

The Seneca Nation Group companies offer competitive compensation and a strong benefits package, and are seeking an Environmental Analyst in Washington DC. The company is committed to building an inclusive work environment and provides equal employment opportunities to all employees and applicants.

Senior Software Engineer - Python (m/f/d)

Company: Sportradar

Location: Washington DC

Posted Nov 29, 2024

The job description is for a Senior Python Software Engineer position at Sportradar, a leading sports technology company. The role involves building and maintaining a cloud-native product, contributing to technical architecture, and designing and developing data-driven intelligent systems. The company offers a collaborative environment, opportunities for growth, and a hybrid working model.

Coordinator, Products & Partnerships

Company: DSPolitical

Location: Washington DC

Posted Nov 29, 2024

DSPolitical is a digital media agency looking for a Coordinator Products amp Partnerships to join their team. The job involves managing technical integrations, working with stakeholders, and providing administrative assistance. The company offers a range of benefits and is committed to recruiting team members from diverse backgrounds.

Senior Consultant

Company: Technical Assent

Location: Washington DC

Posted Nov 29, 2024

The job description is for a Senior Consultant at Technical Assent, a company that designs exceptional service experiences for government, business, and non-profit organizations. The role involves leading teams, building trust with clients, and mentoring others. The company values creativity, pragmatism, and self-starters, and is passionate about delivering real capability and business outcomes for its clients.

Project Manager (XIN001_JTCM)

Company: Xinnovit

Location: Washington DC

Posted Nov 29, 2024

Xinnovit is a global leader in technology consulting outsourcing and workforce management solutions. The company aims to enable clients to become more agile and competitive with innovative technologies, providing tools for better, faster, and effective transformation.

Budget Operations Specialist

Company: Seneca Holdings

Location: Washington DC

Posted Nov 29, 2024

The Seneca Nation Group companies offer competitive compensation and a strong benefits package, and are seeking a Budget Operations Specialist to provide financial management and support for the Ministry of Defense Advisor Program.

Consultant

Company: Technical Assent

Location: Washington DC

Posted Nov 29, 2024

The job description is for a consultant who will help large government organizations transform their human capital training and education enterprise. The consultant will work independently to research, prepare, and deliver high-quality deliverables to clients, and will be part of a team to take an improvement concept and transform it into a capability.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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