Technical Support Jobs in Washington DC

80,911 open positions · Updated daily

Looking for Technical Support jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Washington DC area.

Client Account Specialist

Company: Cooley

Location: Washington DC

Posted Nov 28, 2024

Cooley is seeking a Client Account Specialist to join the Accounting team. The job requires proficiency in Microsoft Office, iManage, and other firm applications, as well as excellent organizational and communication skills.

Staff Engineer - SRE Platform

Company: GEICO

Location: Washington DC

Posted Nov 28, 2024

GEICO is seeking an experienced Staff Engineer to build high-performance platforms and applications, with a focus on reliability, scalability, and continuous improvement.

Senior Information System Security Engineer

Company: Chameleon Consulting Group LLC

Location: Washington DC

Posted Nov 28, 2024

The job posting is for a Cybersecurity Engineer position at CCG, requiring experience in ISSO/ISSE, cybersecurity, and DevOps. The role involves driving security innovation, implementing security controls, and ensuring compliance with cybersecurity requirements.

Staff Manager - Commercial Insurance Engineering (REMOTE)

Company: GEICO

Location: Washington DC

Posted Nov 28, 2024

GEICO is seeking an experienced Manager Commercial Insurance Engineering to build and manage a team of engineers, drive insurance business transformation, and leverage engineering excellence.

Senior Network Engineer-ECPs

Company: Red River

Location: Washington DC

Posted Nov 28, 2024

The job posting is for a Senior Network Engineer position at Red River, requiring a Bachelor's degree in Information Systems Engineering or an equivalent field, with 5+ years of experience in operating and designing network infrastructure. The ideal candidate will have experience in software-defined networks, network virtualization, and multitenant network architectures.

Staff Solutions Architect - Finance Data Systems (REMOTE)

Company: GEICO

Location: Washington DC

Posted Nov 28, 2024

GEICO is seeking a Finance Data specialist to support the build out of a Finance Data Mart. The ideal candidate has deep Finance Systems experience and will work with multiple Finance and Technology leaders to support the build out of the company's Finance Data Mart.

Project Manager Assistant

Company: Pyrovio

Location: Washington DC

Posted Nov 28, 2024

The Project Management Assistant position provides support to Project Managers in the Electrical Transmission industry, requiring high-level interpersonal and organizational skills, proficiency in MS Suite, and experience in the Construction Industry.

Marketing Manager, Americas Public Sector Sales

Company: Gartner

Location: Washington DC

Posted Nov 28, 2024

Gartner is seeking a Public Sector Marketing Manager to join their Global Technology Sales GTS Marketing team. The ideal candidate will have experience in government-focused marketing, with a background in campaign management, events, and sales enablement. The role involves building relationships with sales regions, designing and executing integrated marketing campaigns, and collaborating with teams across the marketing organization.

Project Manager (Field)

Company: Ecosystem

Location: Washington DC

Posted Nov 28, 2024

Ecosystem is a company that believes in being accountable for results, with a focus on engineering and construction. They offer a comprehensive compensation and benefits package, a team-oriented work environment, and opportunities for professional growth.

Systems Engineer - MUST BE US Citizen With Active Secret or DHS clearance!

Company: EDC Consulting

Location: Washington DC

Posted Nov 28, 2024

EDC Consulting is a small business provider of enterprise solutions and strategic business support to the Federal Government. They offer a rich corporate culture with driven and determined leadership in a dynamic environment. The company is an equal opportunity employer and has a strong focus on personal responsibility, accountability, and a strong work ethic.

Procurement Specialist (m/f/d)

Company: Sportradar

Location: Washington DC

Posted Nov 28, 2024

The job description is for a Procurement Specialist to manage IT hardware and software requests, build and maintain supplier relationships, and drive cost-effective purchasing strategies. The company, Sportradar, is a leading sports technology company that celebrates diversity and is committed to ensuring equal access to its programs and employment opportunities.

Linguist - Mandarin, Russian and Ukrainian

Company: Core One

Location: Washington DC

Posted Nov 28, 2024

Core One is seeking a linguist to support their Intelligence Community customer. The job requires a current TSSCI with polygraph clearance. The linguist will perform translation and interpretation tasks, and may provide interim or short-term support to the sponsor.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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