Technical Support Jobs in Washington DC

80,911 open positions · Updated daily

Looking for Technical Support jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Washington DC area.

Database Engineer- Hadoop/Matrix

Company: Technogen

Location: Washington DC

Posted Nov 21, 2024

The job description is for a Database Engineer position at TechnoGen Inc, a company that provides IT services and software development. The job involves reviewing and certifying new versions of software, developing and building deployment packages, and providing support for production, QA, and development environments.

Director of Data Science & Artificial Intelligence (AI) - (Flexible Hybrid)

Company: Fannie Mae

Location: Washington DC

Posted Nov 21, 2024

Fannie Mae is a company that offers a flexible and inclusive work environment, with opportunities to grow a career and make a positive impact on the housing industry. The company is looking for a Director of Data Science and Artificial Intelligence to lead a team of data scientists and AI developers, and to drive advancements in AI and data science.

IT Support Specialist - Junior

Company: Spry Methods, Inc.

Location: Washington DC

Posted Nov 21, 2024

The job posting is seeking a highly skilled IT Support Specialist to join their team in Chantilly, VA. The job responsibilities include answering phone calls, emails, and other communications, providing technical support, and creating knowledge articles. The minimum requirements include 3 years of experience or 1 year of experience as a Service Desk Support Analyst, TSSCI eligibility, and comfort with obtaining a CI Polygraph.

Financial Planner

Company: LPL Financial

Location: Washington DC

Posted Nov 21, 2024

LPL Financial Planning team is seeking a Financial Planner to support a network of advisors in all aspects of financial planning. The role involves developing financial plans, providing education, and coaching advisors. The Financial Planner will be part of a growing team and will not have the opportunity to build their own book of business.

Sr Recruiter

Company: Gartner

Location: Washington DC

Posted Nov 21, 2024

Gartner HR is a great place to work, offering a fast-paced dynamic team, opportunities for growth, and a chance to innovate and make a difference. The Senior Recruiter role is pivotal in the company's success, requiring experience in corporate or agency recruitment, and the ability to source and assess great talent.

24-5006: Proposal Writer

Company: Navitas Business Consulting

Location: Washington DC

Posted Nov 21, 2024

The job posting is for a Technical Writer to support the Business Development team at Navitas, a company that provides digital transformation solutions. The ideal candidate should have a strong background in technical writing, business development, and proposal writing, with experience in federal and commercial proposals.

Platform Engineer – IBM Client Engineering - Washington, DC

Company: IBM

Location: US Washington

Posted Nov 21, 2024

The job posting is for a Platform Engineer at IBM Client Engineering, responsible for delivering unique client cocreation experiences, leveraging hybrid cloud and AI solutions, and providing technical leadership. The role requires strong analytical skills, excellent communication, and a growth mindset.

Insider Threat / UAM Analyst

Company: Leidos

Location: Washington DC

Posted Nov 21, 2024

The Leidos Digital Modernization sector is looking for UAM Analysts to join the GSMO effort in Alexandria. The position involves triaging and analyzing UAM alerts, documenting and reporting findings, and creating countermeasures to specific weaknesses.

Sr People Services Delivery Manager (USA Remote)

Company: Turnitin

Location: Washington DC

Posted Nov 21, 2024

Turnitin is a global organization that provides innovative solutions for education. The company is committed to promoting honesty, consistency, and fairness across all subject areas and assessment types. The Senior People Service Delivery Manager role involves leading a team, providing guidance and support, and ensuring compliance with company policies and regulations.

Software Engineer, Weapons

Company: CAE

Location: Washington DC

Posted Nov 21, 2024

CAE USA Defense and Security welcomes recent and pending graduates with an interest in software engineering to help train US Armed Forces and those of our partners around the world. This is a rewarding mission that will provide the opportunity to design, develop, test, and integrate real-time weapon simulations for military training devices.

Sr. Data Encryption Engineer - (Flexible Hybrid)

Company: Fannie Mae

Location: Washington DC

Posted Nov 21, 2024

Fannie Mae is a flexible hybrid company that offers a range of benefits and opportunities for growth. The company is committed to fostering a diverse and inclusive workplace and is an equal opportunity employer.

Senior DevSecOps Engineer

Company: Omniscius

Location: Washington DC

Posted Nov 21, 2024

The job posting is seeking a Senior DevSecOps Engineer to join a team supporting a Homeland Security customer in Springfield, VA. The candidate will play a pivotal role in designing, implementing, and maintaining CICD solutions, consulting on DevSecOps requirements, and enhancing automation processes.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

Related Pages