Technical Support Jobs in Washington DC

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Looking for Technical Support jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Washington DC area.

General Manager

Company: Cinepolis Corporativo

Location: Washington DC

Posted Nov 21, 2024

Cinépolis USA is a leading cinema exhibitor offering enhanced movie-going experiences. The company is seeking a team member to join their operations team, responsible for recruiting, hiring, and training staff, as well as managing daily operations and ensuring guest satisfaction.

Marketing Manager

Company: CaryHealth

Location: Washington DC

Posted Nov 21, 2024

CaryHealth is seeking a Marketing Manager to join their growing team in Washington DC. The role involves developing and executing strategic marketing plans to promote their products and services.

Brand Technical Sales Specialist - zStack

Company: IBM

Location: US Washington

Posted Nov 21, 2024

The role of a Brand Technical Specialist at IBM zStack offers a key enabler to clients building modern hybrid cloud solutions, with opportunities for career advancement and a collaborative work environment.

Client Engineering - Solution Architect - Washington, DC

Company: IBM

Location: US Washington

Posted Nov 21, 2024

The job description is for a Solution Architect within IBM Client Engineering, responsible for delivering unique client cocreation experiences and accelerating their enterprise transformation programs. The role requires technical leadership, solution development, and solution delivery, with a focus on hybrid cloud technologies and agile project management.

Storage Brand Sales Specialist - Federal

Company: IBM

Location: US Washington

Posted Nov 21, 2024

The job description is for a Technology Sales Specialist role within IBM storage, where you will work closely with clients to develop relationships and show them how IBM's industry-leading solutions will solve their problems. The role involves managing clients, communicating IBM's value, and driving the sales process. The job requires a successful track record in tech sales, business acumen, and exceptional communication skills.

Maintenance Technician

Company: CBRE

Location: Washington, DC

Posted Nov 21, 2024

CBRE is offering a Maintenance Technician role with a focus on preventive maintenance of building systems, installation support, and energy management. The role involves ongoing maintenance tasks, problem diagnosis, and repairs. The ideal candidate should have physical strength, Microsoft Office skills, strong organizational abilities, and U.S. work authorization. CBRE provides comprehensive benefits, career growth opportunities, and a supportive work environment. The salary range is $22.00/hr to $27.88/hr.

Floor Director, CNN

Company: Warner Bros. Discovery

Location: Washington DC

Posted Nov 21, 2024

The text describes Warner Bros Discovery as a company that brings characters to life, offers career-defining opportunities, and celebrates diversity. It also highlights the importance of innovation, inclusion, and teamwork. The text also describes the role of a Floor Director at CNN, which involves managing the studio floor, coordinating with talent and crew, and ensuring a smooth production.

Global Account-Based Marketing Manager

Company: Oritain

Location: Washington DC

Posted Nov 21, 2024

The company Oritain is looking for an experienced Global Account-Based Marketing (ABM) Manager to support the Sales and Marketing team in meeting revenue targets. The ideal candidate will be highly collaborative, results-driven, and deeply analytical, with a proven track record of revenue delivery.

Assistant General Manager

Company: Cinepolis Corporativo

Location: Washington DC

Posted Nov 21, 2024

Cinépolis USA is a leading cinema exhibitor offering enhanced movie-going experiences. The company is seeking a team member to assist the General Manager in hiring, training, and supervising staff.

Technology Sales Specialist - zStack - Washington, DC

Company: IBM

Location: US Washington

Posted Nov 21, 2024

The job posting is for a tech sales position at IBM, requiring a candidate with a proven track record of success in acquiring new clients, strong business acumen, and excellent communication skills. The ideal candidate will have a history of sales success, understanding of IBM System Z, and ability to work with technical peers and partners.

Federal Software Sales Representative- Data, AI and Automation

Company: IBM

Location: US Washington

Posted Nov 21, 2024

The job posting is for a Technology Sales Specialist role in IBM's Data amp AI brand, responsible for accelerating enterprises' success by providing solutions that enable data-driven insights. The role requires a strong understanding of business operations and financial benefits, as well as persuasive communication and presentation skills.

Federal Storage Brand Sales Specialist

Company: IBM

Location: US Washington

Posted Nov 21, 2024

The text describes a role as a Technology Sales Specialist within IBM Storage, focusing on cocreating with clients and colleagues in a trusted and respected team. The role involves driving optimal customer technology outcomes, achieving strategic objectives, and working closely with clients to understand their needs and deliver IBM's industry-leading solutions. The role requires a strong track record in tech sales, business acumen, and excellent communication skills.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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