Technical Support Jobs in Washington DC

80,911 open positions · Updated daily

Looking for Technical Support jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Washington DC area.

Legal Talent Assistant

Company: Cooley

Location: Washington DC

Posted Nov 21, 2024

Cooley is seeking a Legal Talent Assistant to join the Legal Talent team. The role provides administrative support to the team, including recruiting, data entry, and research. The ideal candidate has strong administrative skills, excellent organizational skills, and excellent communication skills.

Sr. Manager, Content & Creative

Company: National Geographic Society

Location: Washington DC

Posted Nov 21, 2024

The National Geographic Society is seeking a Senior Manager of Content and Creative to develop and distribute content for the museum's marketing efforts. The role requires experience in marketing, paid attendance models, and crisis communication. The position offers a competitive salary and benefits package.

React Developer 2

Company: Bass Pro Shops

Location: Washington DC

Posted Nov 21, 2024

The job posting is for a Frontend React Developer position at Bass Pro Shops. The role involves developing and supporting eCommerce capabilities on multiple brand websites, troubleshooting and remediating issues, and working with an on-offshore dev team. The required skills include 2+ years of experience in developing and minimum 1 year experience with React or other JS-based technologies.

CAS Accounting Sr. Manager

Company: EpiSci

Location: Washington DC

Posted Nov 21, 2024

EpiSci is a company that is committed to building a diverse and inclusive workforce, and is looking for a CAS Accounting Sr Manager to oversee the organization's compliance with Cost Accounting Standards and government regulations. The role involves managing the preparation and review of CAS disclosure statements, ensuring proper cost allocation and accounting practices, and overseeing audits related to CAS compliance.

IP Trademark, Copyright, & Advertising (TCA) Operations Manager

Company: Cooley

Location: Washington DC

Posted Nov 21, 2024

Cooley is seeking an IP Trademark Copyright amp Advertising TCA Operations Manager to join the IP Services team. The role involves overseeing TCA operations, driving technological and process innovation, and ensuring efficient and effective client service.

Specialist, Planned Giving and Bequest Administration

Company: National Geographic Society

Location: Washington DC

Posted Nov 21, 2024

The job posting is for a Planned Giving and Bequest Administration Specialist at the National Geographic Society. The role involves estate administration, planned giving, and communication with donors. The job requires a bachelor's degree and 3+ years of experience in gift planning, development, law, accounting, or a related field.

Sr. Manager, Marketing

Company: National Geographic Society

Location: Washington DC

Posted Nov 21, 2024

The National Geographic Society is seeking a Senior Marketing Manager to lead the marketing strategy for its campus renovation project. The position requires 7+ years of experience in marketing, with a focus on paid attendance models, cultural attractions, and hospitality. The role involves developing and implementing marketing strategies, managing budgets, and collaborating with internal and external partners.

Senior Technical Project Manager

Company: National Geographic Society

Location: Washington DC

Posted Nov 21, 2024

The job posting is for a Senior Technical Project Manager position at the National Geographic Society. The role involves managing projects, teams, and vendors, and requires experience in project management, technical projects, and data systems. The job offers a competitive salary and benefits package.

Reporting and Data Analysis Lead

Company: Omniscius

Location: Washington DC

Posted Nov 21, 2024

The job posting is looking for a Reporting and Data Analysis Lead with advanced skills in analyzing multisource data to derive actionable insights. The ideal candidate will be a strong leader with analytical and communication skills to collaborate effectively with crossfunctional teams and stakeholders.

Human Resources Generalist II - Employee Relations

Company: Fairfield Residential

Location: Washington DC

Posted Nov 21, 2024

Fairfield is a leader in the multifamily housing industry, seeking a HR Generalist to support employee relations. The role involves conducting investigations, providing guidance to managers, and ensuring compliance with laws and regulations.

Manager in Training - Operations

Company: POOLCORP

Location: Washington DC

Posted Nov 21, 2024

POOLCORP is a global organization with a long history of continuous success, offering a range of benefits, opportunities for growth, and a commitment to being a good corporate citizen.

Performance Marketing Analyst

Company: Bass Pro Shops

Location: Washington DC

Posted Nov 21, 2024

The job posting is for a Marketing Analytics team member at Bass Pro Shops. The ideal candidate will have a degree in Marketing, Research, Statistics, or Economics, and 2 years of analytical experience. The job involves creating reports, analyzing data, and working with cross-functional teams.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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