Technical Support Jobs in Washington DC

80,911 open positions · Updated daily

Looking for Technical Support jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Washington DC area.

Senior Property Manager (Lease-Up)

Company: Bozzuto

Location: Washington, DC

Posted Nov 19, 2024

Bozzuto is a company that values community, inclusivity, and excellence. They strive to create exceptional experiences for all stakeholders, from residents to associates. The General Manager role involves leading by example, inspiring the team to meet sales, marketing, and operational goals, managing financial performance, and cultivating strong relationships with all constituents. Bozzuto offers competitive compensation, health benefits, paid leave, retirement planning, and tuition reimbursement, fostering a supportive environment for professional growth.

Pharmacy Technician

Company: CVS Health

Location: Washington, DC

Posted Nov 19, 2024

CVS Health is inviting applications for Pharmacy Technicians, emphasizing their commitment to human-centric healthcare. The role involves delivering compassionate care, managing pharmacy workstations, and ensuring regulatory compliance. New hires must complete a training program and meet state licensing requirements. The position offers opportunities for career growth and a range of benefits, including medical, dental, vision, 401(k), life insurance, disability benefits, and well-being programs.

Cash Processor

Company: Brink’s

Location: Washington DC

Posted Nov 19, 2024

The text describes the company Brinks and its job opportunities, highlighting its commitment to respect, trust, and integrity. It also mentions the skills and qualifications required for the Cash Logistics Processor role.

Mail Fraud Investigative Support Analyst ISA I-D

Company: KACE

Location: Washington DC

Posted Nov 19, 2024

The job description is for an Investigative Support Analyst at KACE, a company that provides investigative support to designated criminal and civil investigations. The role involves analyzing business records, researching fraudulent activity, and preparing reports and presentations. The company values its employees' passion to make a difference and offers a purposeful and forward-thinking work environment.

Lead VOIP Networking Analyst

Company: Tech Brains Solutions

Location: Washington DC

Posted Nov 19, 2024

The job posting is for a Lead VOIP Networking Analyst IT help desk position in Washington DC. The role involves leading a team, providing IT support, and troubleshooting various technologies. The ideal candidate should have a bachelor's degree in IT or a related field, relevant experience, and certifications such as CompTIA A+ or ITIL.

AEM Developer

Company: BLN24

Location: Washington DC

Posted Nov 19, 2024

BLN24 is a digital creative agency that supports the US Federal Government. They are looking for an AEM Developer to join their team. The job involves developing and maintaining AEM components, templates, and workflows. The company offers competitive benefits, flexibility, and opportunities for growth.

Senior Product Strategy & Operations Manager

Company: Gucci

Location: Washington DC

Posted Nov 19, 2024

GEICO is looking for a Senior Product Strategy and Operations Manager to lead planning, execution, and optimization for Talent Planning Growth and Development in the Product Organization. The successful candidate will have strong understanding of Product Management and Design disciplines, and experience designing and implementing Talent programs at scale.

Physician - Pediatric Orthopedic Surgery

Company: MultiCare Health System

Location: Kent, Washington

Posted Nov 19, 2024

MultiCare Mary Bridge Children's Hospital, established in Tacoma, WA in 1955, is seeking a BC/BE Pediatric Orthopaedic Surgeon. The hospital, recognized as top-performing and award-winning, offers comprehensive services including primary care, emergency services, inpatient care, outpatient specialty clinics, and a level IV NICU. It serves over 13 referring hospitals across 9 counties, backed by 24/7 staffed services. The position offers competitive compensation, excellent benefits, generous time off, career growth opportunities, and research opportunities. The hospital is mission-driven, award-winning, growing, and leading in research. It's also named as one of Forbes 'America's Best Employers by State' in 2023, offering a wellness program and opportunities to live in the Pacific Northwest's scenic beauty.

Federal Enterprise Account Executive - DHS

Company: Qualtrics

Location: Washington, DC

Posted Nov 19, 2024

Qualtrics, a leading Experience Management platform, is seeking a Federal Enterprise Account Executive for the Department of Homeland Security (DHS) account. The role involves driving incremental revenue for Federal product lines, acquiring new customers, and expanding existing ones. The ideal candidate should have 4-6 years of experience selling SaaS solutions to the Federal vertical, a successful track record in achieving targets, and knowledge of Federal procurement processes and security standards. The position offers growth opportunities, a collaborative team culture, and comprehensive benefits. Qualtrics is committed to diversity and inclusion, and roles are tied to an office location with a flexible work arrangement.

Cash Processor

Company: Brink’s

Location: Washington DC

Posted Nov 19, 2024

Brinks is a company with a proud history of providing growth and advancement opportunities for its employees. They take pride in their work and share a passion for their future. The company is looking for a Cash Logistics Processor to join their team.

Senior DoD Budget Analyst

Company: cBEYONData

Location: Washington DC

Posted Nov 19, 2024

cBEYONData is seeking a Senior DoD Budget Analyst to support federal customers with multidomain technology platform. The role requires expertise in DoD budgets, PPBE processes, and financial analysis.

Senior Product Manager

Company: Gucci

Location: Washington DC

Posted Nov 19, 2024

GEICO is looking for a Senior Product Manager to drive the development and execution of product roadmaps and ensure that solutions meet the needs of customers while driving business outcomes.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

Related Pages