Technical Support Jobs in Washington DC

80,911 open positions · Updated daily

Looking for Technical Support jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Washington DC area.

Systems Engineer II

Company: Barbaricum

Location: Washington DC

Posted Nov 15, 2024

Barbaricum is a rapidly growing government contractor providing leading-edge support to federal customers. They leverage their expertise in Intelligence Analytics Engineering Mission Support and Communications disciplines to transform the way customers approach complex problem sets. The company is headquartered in Washington DC and has a corporate presence in several other locations. They are currently seeking an experienced Mechanical Engineer to support Naval Surface Warfare Center NSWC Crane.

BigCommerce Developer/Lead/Architect (Remote)

Company: McFadyen Digital

Location: Washington DC

Posted Nov 15, 2024

McFadyen Digital is a leading advisor and implementer of eCommerce Marketplace solutions, with a proven track record of building platforms that generate billions of dollars in GMV. They are seeking a highly skilled and experienced BigCommerce Lead to drive the development and management of their BigCommerce-based ecommerce platform.

Graphic Design Specialist

Company: TD SYNNEX

Location: Washington DC

Posted Nov 15, 2024

The job posting is seeking a Graphic Designer with experience in print and digital media to lead the design and implementation of brand communications, campaigns, and strategies. The ideal candidate will have a strong understanding of marketing campaigns and be able to work collaboratively with other teams.

Post Award Grants Consultant

Company: Corner Alliance

Location: Washington DC

Posted Nov 15, 2024

Corner Alliance is a dynamic growing consulting firm seeking a Post Award Grant Consultant with 2+ years of experience. The role involves supporting the development of preaward and postaward processes for a nationwide Federal grant program, creating and updating policies and procedures, and providing oversight of monitoring progress and activities.

Sr. Account Manager - Mon - Fri 9am-6pm

Company: Williams Lea

Location: Washington DC

Posted Nov 15, 2024

Williams Lea is hiring for an Account Manager Sr position in Washington DC office. The job requires a bachelor's degree, over 6 years of experience, and excellent client service skills. The role involves overseeing contracted operations, people leadership, and financial and contractual management.

Director, Software Engineering (Remote, US)

Company: ICA, Inc.

Location: Washington DC

Posted Nov 15, 2024

International Consulting Associates Inc is a rapidly growing company located in the DCMetro area. They offer a range of management solutions and technical services on domestic and international programs. The company is looking for a Director of Software Engineering to join their talented dynamic team.

UI/UX Designer

Company: Barbaricum

Location: Washington DC

Posted Nov 15, 2024

Barbaricum is a rapidly growing government contractor providing leading-edge support to federal customers. They are seeking a Senior Project Manager to support the Department of Defense's Chief Data and Artificial Intelligence Officer.

Senior Client Success Manager

Company: Rhythm (myrhythmnow.com)

Location: Washington DC

Posted Nov 14, 2024

Rhythm is seeking a Senior Client Success Manager to join their team and cultivate new and existing client relationships. The role requires building strategic relationships, driving growth, and ensuring an unsurpassed customer experience.

WGL - Inside Sales Representative

Company: AltaGas

Location: Washington DC

Posted Nov 15, 2024

The job description is for an Inside Sales Representative at WGL, seeking candidates with experience in inside or outside sales, customer service, and natural gas equipment installation. The role involves educating customers on natural gas benefits, responding to inquiries, and initiating outbound contacts. The company offers a competitive pay rate, comprehensive benefits package, and a diverse workforce.

Inside Sales Manager with German

Company: EUROWAG

Location: Washington DC

Posted Nov 15, 2024

Eurowag Group is a fast-growing company that values diversity, inclusivity, and employee wellbeing. They offer a range of benefits, including flexible working hours, wellness programs, and opportunities for professional growth.

Inside Sales Representative 1-1

Company: Martin's Point Health Care

Location: Washington DC

Posted Nov 14, 2024

Martins Point Health Care is an innovative not-for-profit health care organization that offers care and coverage to the people of Maine and beyond. The company values its employees and has been certified as a Great Place to Work since 2015.

Cyber Engineers with Secret (clearable to TS/SCI)

Company: TestPros, Inc.

Location: Washington DC

Posted Nov 15, 2024

TestPros is a successful business providing IT technical support services to various customers. They deliver innovative solutions to critical challenges and are seeking a Cybersecurity Engineer to support a Federal cyber security program.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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