Technical Support Jobs in Washington DC

80,911 open positions · Updated daily

Looking for Technical Support jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Washington DC area.

Senior Associate, Product Management

Company: Capital One

Location: Washington DC

Posted Nov 15, 2024

The job posting is for a Senior Associate Product Management position at Capital One, which involves reimagining the status quo, finding value creation opportunities, and driving innovative and sustainable customer experiences through technology. The role requires collaboration with tech teams, effective use of hypothesis-driven assessment of data, and working autonomously in an agile environment.

IT Program Manager

Company: DRT Strategies

Location: Washington DC

Posted Nov 16, 2024

DRT Strategies is a consulting firm that delivers expert management consulting and IT solutions to various clients. They are seeking a Program Manager to lead and manage an enterprise IT contract for the FDA.

SQL Database Administrator

Company: GCyber

Location: Washington DC

Posted Nov 15, 2024

GCyber is seeking a fulltime onsite SQL Database Administrator to support the Compartmented Enterprise Services Office CESO effort. The job requires experience with SQL 2012 version or higher Database, Windows Server, and ability to translate highly technical matter to nontechnical audience.

Operations Lead - Tysons Galleria

Company: Alo Yoga

Location: Washington DC

Posted Nov 15, 2024

Alo Yoga is looking for an Operations Lead to join their team. The role involves driving profitability and efficiency, managing inventory, and leading a team. The company offers a range of benefits, including a generous employee discount and free yoga classes.

Senior Associate, Enterprise Risk Management - Control Methodology

Company: Capital One

Location: Washington DC

Posted Nov 15, 2024

Capital One is seeking a Senior Associate to join their Control Methodology team. The ideal candidate will have strong process improvement, problem-solving, and communication skills to support driving Capital One's continued stability and success.

Public Affairs Manager - AUT, HU & CZ (all genders)

Company: Delivery Hero

Location: Washington DC

Posted Nov 15, 2024

The job description is for a Public Affairs Manager position at foodora, a quick commerce and delivery company. The role involves implementing public affairs strategies, engaging with key decision-makers, and influencing regulatory environments to drive business growth. The company offers a dynamic and supportive environment with strong growth opportunities, a great package of benefits, and a competitive salary.

Web Developer (Drupal, PowerApps, SharePoint)

Company: DLH Holdings Corp.

Location: Washington DC

Posted Nov 16, 2024

DLH Corporation is a company that delivers health and national security readiness solutions through science research and development. They have a team of experts who solve complex problems using advanced tools and technologies. The company offers a range of benefits and is an equal opportunity employer.

Oracle Database Administrator (DBA)

Company: GCyber

Location: Washington DC

Posted Nov 15, 2024

GCyber is hiring an Oracle Database Administrator to support the upkeep and operation of Oracle Databases. The job requires experience with Oracle SQL, PLSQL, and SQL, as well as DoD Top Secret clearance and relevant certifications.

Senior Project Manager

Company: McFadyen Digital

Location: Washington DC

Posted Nov 15, 2024

McFadyen Digital is a leading advisor and implementer of eCommerce Marketplace solutions, with a strong track record of delivering successful projects for Fortune 500 companies. The company is looking for a project manager to lead innovative eCommerce solutions, with a focus on customer management, team leadership, and technical expertise.

Program Evaluator - EPA

Company: Censeo Consulting Group

Location: Washington DC

Posted Nov 16, 2024

The job posting is for a Program Evaluator position at Censeon Consulting Group, a management consulting firm based in Washington DC. The role involves conducting program evaluations, designing evaluation approaches, and providing technical assistance. The company offers a competitive compensation and benefits package, flexible work arrangements, and a culture of innovation and collaboration.

Project Coordinator, CFPMO

Company: MassMutual

Location: Washington DC

Posted Nov 15, 2024

The job posting is for a Project Coordinator position in the Corporate Functions Program Management Office (CFPMO) at MassMutual. The role involves supporting Project Managers, coordinating project tasks, and preparing project artifacts. The ideal candidate has 2+ years of project management experience, strong organizational and communication skills, and experience working in financial services or insurance.

Storage Presales Consultant (f/m/d)

Company: Hewlett Packard Enterprise

Location: Washington DC

Posted Nov 15, 2024

The job description is for a Storage Presales Consultant at Hewlett Packard Enterprise. The role involves engaging with customers to understand their business and technical requirements, delivering presentations and demos, and developing long-term relationships. The company offers a dynamic environment, open feedback culture, and various perks.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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