Technical Support Jobs in Washington DC

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Looking for Technical Support jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Washington DC area.

CYP Assistant - Flex

Company: Department of the Navy - Commander, Navy Installations

Location: Everett, Washington Everett, Washington

Posted Nov 13, 2024

CYP Assistants work directly with children and youth, ensuring their safety and well-being while fostering their development. They engage children in activities that promote social skills, healthy choices, self-help skills, and environmental exploration. The role requires effective communication, ability to follow instructions, and teamwork. Qualifications vary by level, with entry requiring a high school diploma and no experience, intermediate requiring additional experience and training, and target level requiring a degree or specific credentials and more experience.

HOUSING MANAGEMENT ASSISTANT

Company: Department of the Navy - Commander, Navy Installations

Location: Everett, Washington Everett, Washington

Posted Nov 13, 2024

This is a public notice flyer for anticipated vacancies. Interested applicants must follow specific application instructions, as responses to the flyer won't be accepted. The notice details requirements such as US citizenship, federal employment suitability, direct deposit, E-Verify, and driver's license possession. New hires must pass a security clearance check. Males born after 12-31-59 must register for Selective Service. This is a bargaining unit position requiring travel and government credit card use. Qualifications vary by GS level, involving specialized experience in housing policies, customer service, and operations. Education substitutions are possible for GS-05. The position uses Defense Industrial Base authority, is covered by the DoD Priority Placement Program, and may involve uncommon work hours. Federal benefits are offered.

Territory Manager (REMOTE- Denver, CO)

Company: Huntsman Corporation

Location: Washington DC

Posted Nov 13, 2024

Huntsman Corporation is seeking a Territory Manager to support the Polyurethanes Division in Arlington, Texas. The job involves driving wall foam sales, developing business plans, and meeting with clients to deliver value propositions.

Supervisory Operations Officer

Company: Department of Transportation - Federal Aviation Administration

Location: Washington, District of Columbia Washington, District of Columbia

Posted Nov 13, 2024

This position is for a supervisor/manager role within the Security and Hazardous Materials Safety (ASH), Office of National Security Programs and Incident Response, Washington Operations Center. The role offers a Manager Performance Incentive (MPI) subject to meeting agency policy requirements. The MPI is an annual lump-sum payment considering agency performance, individual performance, and available funding. US Citizenship is required, and selective service registration is necessary for males born after 12/31/1959. Designated or random drug testing is required, with travel expected at 20% (domestic only). Qualifications include at least one year of specialized experience equivalent to the FV-I, FG/GS-13 level, involving managing a 24/7 operations center, integrating automated tools within an operations environment, and collecting, evaluating, and performing quality reviews of programs impacting the National Air Space system.

Assistant Director

Company: Department of the Treasury - Treasury, Departmental Offices

Location: Washington, District of Columbia Washington, District of Columbia

Posted Nov 13, 2024

This job posting is for an Assistant Director position at the Departmental Offices, Terrorism and Financial Intelligence - Office of Foreign Assets Control (OFAC)- Office of Global Targeting (OGT). The role involves heading a division, ensuring thoroughness in sanctions and reconsideration investigations, and working with senior managers. Key requirements include U.S. citizenship, a background investigation, and compliance with federal ethics laws. Specialized experience is needed, including preparing evidentiaries, conducting investigations, working with senior managers, and managing a diverse staff. The position offers competitive salaries, bonuses, flexible work schedules, and a comprehensive benefits package.

Administrative Support Assistant (CYS) (Developmental) NF-02/03

Company: Department of the Army - Army Installation Management Command

Location: Joint Base Lewis-McChord, Washington Joint Base Lewis-McChord, Washington

Posted Nov 13, 2024

The text describes a job opening at CYS Cascade School Age Center on Joint Base Lewis-McChord, WA. The position is flexible with no minimum work week but is not eligible for benefits. The pay rate for NF-02 is $18.98 - $24.67 per hour, and for NF-03, it's $49,400 to $71,366 per year or $23.67 - $34.20 hourly. The job requires applicants to be 18 or older, pass background checks, and have health assessments. NF-02 requires office experience and proficiency in Microsoft Office, while NF-03 requires a year of experience in a professional office setting, strong customer service skills, and knowledge of grammar and composition. The job does not have an education requirement. The area of consideration is within the local commuting area of Joint Base Lewis-McChord, WA. No allowances or PCS costs are authorized, but Sunday premium and night differential may be authorized.

Parking Operations Specialist (Part-Time) #780

Company: Legislative Branch - Senate

Location: Washington DC, District of Columbia Washington DC, District of Columbia

Posted Nov 13, 2024

The Senate Sergeant at Arms is recruiting for a Part-Time Parking Operations Specialist. The job involves issuing permits, answering phones, data entry, and processing TranSAAct requests. The role requires ability to operate Segway, drive vehicles, and communicate effectively with Congressional staff. A high school diploma or GED is required. The position necessitates onsite presence during government shutdowns, inclement weather, holidays, and late night sessions. It offers a comprehensive benefits package as part of a U.S. government career.

Survey Technician-Open to both U.S. Citizens and Federal Employees

Company: Department of Transportation - Federal Highway Administration

Location: Vancouver, Washington Vancouver, Washington

Posted Nov 13, 2024

This job posting is for a position in the Technical Services Branch of the Western Federal Lands Highway Division, Federal Highway Administration. The role involves serving as an instrument operator and rodman on a survey crew, utilizing modern survey equipment such as electronic total stations, levels, GPS, and more. The responsibilities include conducting preliminary and location surveys, recording and transmitting data for design and construction operations, primarily in the Northwestern United States and Alaska. The required qualifications include U.S. citizenship, specialized experience, and submission of necessary documents by the closing date. The position involves travel, a probationary period, and potential for telework. The ideal candidate should have experience with surveying, technical competence, strong oral and written communication skills, and knowledge of surveying principles.

Capture/Marketing Coordinator

Company: Astor & Sanders Corp

Location: Washington DC

Posted Nov 13, 2024

Astor amp Sanders Corporation is seeking a CaptureMarketing Coordinator to work in a hybrid role with 23 days onsite in McLean, VA. The role involves managing media and marketing tools, coordinating schedules and events, and providing administrative and operational support.

Supervisory Facilities Operations Specialist

Company: Legislative Branch - Architect of the Capitol

Location: Washington, District of Columbia Washington, District of Columbia

Posted Nov 13, 2024

The Architect of the Capitol is currently accepting applications for a Supervisory Facility Operations Specialist. The role involves strategic planning and overseeing operations of the Supreme Court’s Electrical & Elevator Branch, Grounds Branch, and Maintenance Branch. Key requirements include U.S. citizenship, passing a drug test, demonstrating job-related KSAs through resume and responses, and meeting specialized experience criteria. Specialized experience involves strategic planning for renovation and maintenance projects, surveillance of construction and maintenance operations, managing contract administration, and administrative/technical supervision of facility maintenance and repair work. A Bachelor's degree or higher, preferably in engineering, is highly desirable but not mandatory. The Architect of the Capitol offers a comprehensive benefits package including health insurance, retirement system, paid leave, life insurance, and more.

Attorney Advisor (Admin Law)

Company: Other Agencies and Independent Organizations - U.S. International Trade Commission

Location: Washington, District of Columbia Washington, District of Columbia

Posted Nov 13, 2024

This job posting is for an Attorney Advisor (Administrative Law) position in the U.S. International Trade Commission, Office of the General Counsel. The role involves assisting in the execution of Commission functions, specifically in Employment and Labor. The position requires U.S. citizenship, successful background investigation, Financial Disclosure Statement submission, active Bar membership, and potential Selective Service registration. A J.D. or LL.B degree from an ABA-accredited law school is mandatory, along with specific years of legal experience in areas like Federal civilian personnel law, employment law, and administrative litigation. The position is excepted service, not permanent civil service, and offers a comprehensive benefits package.

Attorney Advisor

Company: Judicial Branch - Administrative Office of the U.S. Courts

Location: Washington, District of Columbia Washington, District of Columbia

Posted Nov 13, 2024

The text describes a job opening for an Attorney Advisor position in the Office of Judicial Integrity (OJI). OJI is responsible for leading and coordinating workplace conduct initiatives to ensure a positive work environment for all Judiciary employees. The role requires applicants to be active members of a state bar, possess a J.D. from an accredited law school, and have at least 3 years of post-J.D. experience. Specialized experience is needed in workplace conduct, investigations, training, and report writing. New employees must complete background checks, E-Verify, and a trial period. The position offers a comprehensive benefits package as part of a U.S. government career.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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