Technical Support Jobs in Washington DC

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Looking for Technical Support jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Washington DC area.

Naval Architect

Company: Department of Homeland Security - U.S. Coast Guard

Location: Washington, District of Columbia Washington, District of Columbia

Posted Nov 13, 2024

The text describes a job vacancy for a GS-0871-12/13 Naval Architect position at the U.S. Coast Guard's Marine Safety Center in Washington, D.C. The role requires U.S. citizenship, registration or exemption from Selective Service, and a Secret clearance. The position has a positive education requirement, necessitating a degree in engineering or equivalent experience. Specialized experience in naval architecture projects, including submarines, surface vessels, and ocean engineering, is mandatory. The role offers promotion potential and a comprehensive benefits package.

Management and Program Analyst GS-0343-13 FPL 13 (DE)

Company: Department of Education - Office of Finance and Operations

Location: Washington, District of Columbia Washington, District of Columbia

Posted Nov 13, 2024

The text describes a job position in the Federal Real Property Branch of the U.S. Department of Education. The role involves reviewing plans, analyzing program requirements, and developing operating procedures for the Federal Real Property Assistance Program. The position requires specialized experience in interpreting real property policies, conducting compliance inspections, and communicating real property matters. Essential qualifications include a U.S. citizenship, completion of a background investigation, and no history of defaulting on student loans. The role does not require financial disclosure and is not part of the bargaining unit. Benefits include a comprehensive federal benefits package, family-friendly work environment, and potential incentives like relocation and student loan repayment.

Photographer

Company: Department of Homeland Security - Immigration and Customs Enforcement

Location: Washington, District of Columbia Washington, District of Columbia

Posted Nov 13, 2024

This announcement details positions in the Department of Homeland Security, Immigration and Customs Enforcement, Homeland Security Investigations (HSI) in Washington, D.C. The roles are non-bargaining unit positions. U.S. citizenship is required, along with a background investigation, drug screen, and Selective Service registration certification for males born after 12/31/59. A year of specialized experience at the GS-12 level is needed, involving tasks like directing photographic quality control, managing priorities and time constraints, managing software integration, and determining optimal photography settings. No education qualification is required. The position is full-time permanent with a probationary period. Benefits include health, dental, vision, life, and long-term care insurance, retirement plan, and more.

Geographer

Company: Department of Energy - Bonneville Power Administration

Location: Vancouver, Washington Vancouver, Washington

Posted Nov 13, 2024

The Geographer position is available at Bonneville Power Administration, specifically in Transmission Services, Engineering & Technical Services, Transmission Lines and Civil Works Engineering, Transportation Engineering (TELF). The role requires expertise in Geographic Information Systems (GIS). The successful candidate will serve as a geographer for Transportation Engineering, managing GIS projects and designing, testing, configuring, implementing, troubleshooting, and managing GIS databases. The position necessitates a degree in geography or a related field, with at least 24 semester hours in geography or related fields. Specialized experience in managing GIS projects is required. The position is located in Vancouver, WA, known for its beautiful downtown, nature parks, bike trails, and mountain views. The U.S. Department of Energy fosters a diverse and inclusive workplace, offering a comprehensive benefits package.

Therapeutic Radiologic Technologist - Medical Dosimetrist

Company: Department of Veterans Affairs - Veterans Health Administration

Location: Seattle, Washington Seattle, Washington

Posted Nov 13, 2024

The job posting is for a Therapeutic Radiologic Technologist - Medical Dosimetrist position at the U.S. Department of Veterans Affairs. The role involves producing treatment planning dosimetry calculations for radiation therapy, consulting with radiation oncologists, and participating in Brachytherapy and Total Body Irradiation procedures. Requirements include U.S. citizenship, proficiency in English, and completion of a bachelor's degree and a medical dosimetry program. Certification in medical dosimetry by the MDCB is mandatory. The position requires one year of creditable experience for GS-12 level, demonstrating core competencies and technical KSAs. Physical requirements include moderate lifting and carrying, reaching above shoulder, and color discrimination. The role is in the Excepted Service and does not confer competitive status.

Chief Economist, MC-110-2C

Company: Other Agencies and Independent Organizations - Millennium Challenge Corporation

Location: Washington, District of Columbia Washington, District of Columbia

Posted Nov 13, 2024

The text describes a job position in the Department of Police and Evaluation (DPE) of the Millennium Challenge Corporation (MCC). The position, despite being advertised as SES, operates under a pay banded system, specifically pay band 2C, which is roughly equivalent to SES in terms of pay. The role requires a degree in economics with specific course hours in economics and statistics, accounting, or calculus. Alternatively, a combination of education and experience meeting the same criteria can be accepted. The position necessitates at least one year of specialized experience relevant to the role, including expertise in development economics, international development, and economic analysis. A PhD or mastery of economic principles is highly desirable. The job may involve domestic and international travel, and relocation expenses are not covered. The salary is determined by the selectee's experience, overall experience, and the salaries of similar positions. The position may be filled through various methods including reassignment or transfer.

IT SPECIALIST (APPSW) (STEM)

Company: Department of Defense - Defense Intelligence Agency

Location: Washington, District of Columbia Washington, District of Columbia

Posted Nov 13, 2024

The text outlines the commitments of an agency, which include teamwork, integrity, excellence, and service. It details the requirements for employment, including U.S. citizenship, drug test, and security investigation. The qualifications required for the position involve expertise in IT systems, strategy planning, and system architecture. Highly desired skills include experience with containerization, cloud computing platforms, and a master's degree in a relevant field. The agency also specifies the minimum qualification requirements, including education and experience in IT-related fields and demonstration of certain competencies.

Supervisory Attorney-Adviser

Company: Other Agencies and Independent Organizations - Environmental Protection Agency

Location: Seattle, Washington Seattle, Washington

Posted Nov 13, 2024

This job posting is for a GS-15 level position in the Office of Regional Counsel, General Law and FOIA Branch, Region 10 of the Environmental Protection Agency (EPA). The role involves providing legal counseling and enforcement support in judicial and administrative cases for environmental programs. The position requires a J.D. or LL.M. degree, active bar membership, and at least one year of specialized experience equivalent to GS-14 level. The EPA offers work-from-home and schedule flexibilities, but travel, transportation, and relocation expenses are not covered. The position is not in the bargaining unit and does not confer civil service competitive status.

Paralegal Specialist

Company: Department of Homeland Security - Federal Emergency Management Agency

Location: Washington, District of Columbia Washington, District of Columbia

Posted Nov 13, 2024

The text describes a job opening in the Office of Chief Counsel, requiring a candidate with strong communication skills, attention to detail, and ethical character. The ideal candidate should be able to work independently in a demanding environment. Key requirements include U.S. citizenship, passing a background investigation, Selective Service registration, and the ability to deploy with little notice. Qualifications include one year of specialized experience or a Ph.D. in a related field. The position offers a comprehensive benefits package.

Golang Engineer (Databricks Experience)

Company: Infinitive

Location: Washington DC

Posted Nov 13, 2024

Infinitive is a data and AI consultancy that helps clients modernize and operationalize their data. They are seeking a talented Golang Engineer with Databricks experience to join their dynamic team.

Registered Nurse (Referral Mgmt)

Company: Department of Veterans Affairs - Veterans Health Administration

Location: Spokane, Washington Spokane, Washington

Posted Nov 13, 2024

The text describes the responsibilities and qualifications for a nursing position within the U.S. Department of Veterans Affairs. The role involves overseeing patient care, including assessment, planning, implementation, and evaluation. The nurse is expected to coordinate care, focusing on patient education, self-management, and satisfaction. They must adhere to established policies and guidelines, and collaborate with team members to influence care outcomes. The position requires U.S. citizenship, passing a background check, a physical examination, and vaccination against COVID-19. Qualifications include English proficiency, graduation from an approved nursing program, and current nursing registration. The role is classified into different grades based on the level of experience and education.

Sr. Associate, Treasury

Company: Avantus

Location: Washington DC

Posted Nov 13, 2024

Avantus is a company that is shaping the future by making reliable low-cost clean energy a global reality. They are seeking a highly motivated and organized candidate for a Sr Associate Treasury position.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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