Technical Support Jobs in Washington DC

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Looking for Technical Support jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Washington DC area.

Part Time Teller, Flourtown, PA

Company: Santander US

Location: Fort Washington, PA

Posted Nov 09, 2024

The job posting is for a Part Time Teller position at Santander Bank in Flourtown, PA. The role involves acting as the first point of contact for clients, resolving their issues, processing transactions, and selling products/services. Essential duties include providing exceptional customer service, adhering to safe deposit box procedures, educating customers about bank products, and assisting in exceeding service goals. Qualifications include a high school diploma or equivalent, cash handling experience, superior customer service skills, general math skills, detail orientation, and excellent communication skills. The employer values diversity and is an equal opportunity employer.

Public Utilities Specialist (Settlement Analyst)

Company: Department of Energy - Bonneville Power Administration

Location: Vancouver, Washington Vancouver, Washington

Posted Nov 09, 2024

The text describes a job opening for a Settlements Analyst at Bonneville Power Administration (BPA). The role involves validating settlement values, constructing shadow settlements, and managing disputes with CAISO or BPA customers. The position is located in Vancouver, WA, known for its outdoor activities and nature parks. The ideal candidate should have experience in using automated systems for data retrieval, reconciliation, or validation, and conducting research or quantitative analysis to resolve discrepancies in market transactions. A Master's degree or equivalent, or a combination of education and experience, is required. Experience in an Energy Imbalance Market is preferred. The job offers a comprehensive benefits package and a positive work environment.

Retail Merchandise Associate

Company: The TJX Companies, Inc.

Location: Washington, DC

Posted Nov 09, 2024

TJ Maxx, with over 1,000 stores, offers a dynamic work environment with diverse products and a commitment to the thrill of the find. The company values customer service, flexibility, and multi-tasking. Benefits include discounts, health insurance, and retirement plans. The starting pay range is $17.50 to $18.00 per hour.

Loan Specialist (Commercial)

Company: Department of Energy - Department of Energy - Agency Wide

Location: Washington, District of Columbia Washington, District of Columbia

Posted Nov 09, 2024

The U.S. Department of Energy (DOE) invites individuals to join the Clean Energy Corps, contributing to the clean energy revolution and combating the climate crisis. Applicants must be U.S. citizens or nationals, undergo background checks, and may need to register for Selective Service. Qualifications include a year of specialized experience in project finance, credit risk analysis, and loan performance monitoring. A Ph.D. or equivalent, or a combination of education and experience, is also acceptable. The role requires submission of a Financial Disclosure Statement and may involve a probationary period. The DOE fosters diversity and inclusivity, and offers a comprehensive benefits package.

RN Medical Surgical Telemetry 3-12 Hour Days New Contract Differentials Capitol Hill Seattle

Company: Kaiser Permanente

Location: Seattle, Washington

Posted Nov 09, 2024

The job posting is for a Medical Surgical Telemetry position with 3-12 hour day shifts, rotating weekends, and holidays. The role involves providing nursing care to patients, adhering to Kaiser Foundation Health Plan of Washington's ambulatory Nursing Care Standards, and collaborating with the healthcare team. The RN will assess, plan, implement, and evaluate care, and communicate effectively with patients and their families. The position requires a minimum of Med Surg, Tele, or Long-Term Acute Care experience, or willingness to train. BLS and ACLS certifications are required, with ACLS needed within 30 days of start. The role involves working with a diverse patient population, including adults from PACU and ED requiring extended observation/admission, and direct admits. The job offers competitive differentials for acuity, location, and weekend work.

Attorney-Advisor (General)

Company: Department of Energy - Department of Energy - Agency Wide

Location: Washington, District of Columbia Washington, District of Columbia

Posted Nov 09, 2024

The Department of Energy's Office of Inspector General is recruiting for an attorney in the Office of Counsel. The role involves representing the OIG in legal matters and advising staff on the Infrastructure Investment and Jobs Act (IIJA) and/or the Inflation Reduction Act (IRA). The successful candidate will join a team conducting performance/financial audits, inspections, and investigations. Requirements include U.S. citizenship, e-Verify participation, Selective Service registration for males born after 12/31/1959, and successful completion of a background investigation. Qualifications necessitate a JD degree from an ABA-accredited law school, bar membership, and relevant legal experience. The position is a term appointment, not permanent, and offers a comprehensive benefits package.

Principal - Multifamily Credit Risk Internal Audit (Open to Remote)

Company: Fannie Mae

Location: Washington, DC

Posted Nov 09, 2024

Fannie Mae is seeking a Principal, Multifamily Credit Risk Internal Audit with 8+ years of experience in audit, control, or risk roles. The role involves providing expertise and thought leadership across risk topics, influencing audit strategy, and developing audit hypotheses. The candidate will serve as a key expert advisor to the Chief Audit Executive, mentor others, and establish high-impact relationships with management, regulators, and external auditors. The position offers flexibility and the opportunity to impact the future of the housing industry.

Health Technician (Optometry)

Company: Department of Health and Human Services - Indian Health Service

Location: Nespelem, Washington Nespelem, Washington

Posted Nov 09, 2024

The job involves supporting an optometrist with both clinical and clerical tasks, including greeting customers, providing vision care, performing basic eye tests, ordering supplies, assisting with eyewear, and collecting patient data. Requirements include passing a pre-employment exam, U.S. citizenship, Selective Service Registration for males born after 1959, and immunizations for measles, rubella, seasonal influenza, and COVID-19. A background check and E-Verify employment verification are necessary. Qualifications require at least one year of specialized experience in managing a medical office for a healthcare professional, including patient contact, instrument operation, and clerical duties. Full vaccination against COVID-19 is mandatory for IHS positions. Federal employees receive a comprehensive benefits package.

Recreation Assistant - Fitness

Company: Department of the Navy - Commander, Navy Installations

Location: Bremerton, Washington Bremerton, Washington

Posted Nov 09, 2024

This job posting is for a position in the Non-Appropriated Fund (NAF) Fitness, Sports, and Deployed Support Branch of Commander, Navy Installations Command (CNIC) at Naval Base Kitsap - Bangor. The role involves supporting Military's Quality of Life programs, providing fitness, recreation, lodging, and food and beverage services. The successful candidate must be a responsible individual with a pleasant attitude, capable of handling cash transactions, and learning CPR, First Aid, and AED training. The position requires flexibility for special events, weekends, and holidays, and involves considerable physical activities. The salary is dependent on experience and education, and benefits include a comprehensive package designed to make a federal career rewarding.

Physician - Medical Oncology

Company: MultiCare Health System

Location: Spokane, Washington

Posted Nov 09, 2024

MultiCare Health System is seeking a full-time medical oncologist to join their thriving practice at Rockwood Clinic in Spokane, Washington. The MultiCare Cancer Institute, a physician-led institute, offers a dynamic range of meaningful careers, growth opportunities, safe workplaces, and flexible schedules. The institute diagnoses and treats over 6,000 new cancer cases annually across Washington state. The position offers a 2-year annual salary guarantee of $470,000, research opportunities, and a competitive compensation package including sign-on and relocation bonuses. Spokane provides a vibrant community with endless activities, an accessible downtown, and access to education. MultiCare is known for its patient-centric approach, mission-driven values, and employee-centric culture.

Chief, African and Middle Eastern Division

Company: Legislative Branch - Library of Congress

Location: Washington, District of Columbia Washington, District of Columbia

Posted Nov 09, 2024

The text describes a supervisory, non-bargaining unit position in the African and Middle Eastern Division of the Library of Congress. The role involves leading staff towards meeting the Library's vision, mission, and goals, demonstrating flexibility, fostering continuous improvement, and promoting integrity. The position requires extensive experience in library science, knowledge of African and Middle Eastern regions, ability to lead change, supervise diverse workforce, provide program oversight, build coalitions, and communicate effectively. The salary range reflects locality pay adjustments for the Washington, D.C., Metropolitan area, and the position offers a flextime work schedule and full-time tour of duty.

Architect

Company: Department of Energy - Department of Energy - Agency Wide

Location: Washington, District of Columbia Washington, District of Columbia

Posted Nov 09, 2024

This job posting is for an Architect position in the Office of Management, Department of Energy. The role involves planning and managing projects, applying architectural principles to solve a variety of issues. Requirements include U.S. Citizenship, a degree in architecture or related field, and specialized experience in project management, technical reviews, and contractor proposal assistance. The position offers a comprehensive benefits package and fosters a diverse and inclusive workplace.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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