Technical Support Jobs in Washington DC

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Looking for Technical Support jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Washington DC area.

OPERATIONS RESEARCH ANALYST

Company: Department of the Navy - Naval Education and Training Command

Location: Washington Navy Yard, District of Columbia Washington Navy Yard, District of Columbia

Posted Nov 08, 2024

This is a public notice flyer for anticipated vacancies in the Naval Acquisition Development Program (NADP) with Naval Sea Systems Command. Interested applicants must follow the 'How to Apply' section, as applications won't be accepted through this flyer. There may or may not be actual vacancies filled. Requirements include US citizenship, federal employment suitability, direct deposit pay program participation, E-Verify clearance, and potential security clearance. The position requires a degree in operations research or equivalent, with specialized experience varying based on GS level. Education alternatives are provided for those without specialized experience. The position is covered under the Defense Acquisition Workforce Improvement Act and may require travel.

CYS Assistant Director NF-03

Company: Department of the Army - Army Installation Management Command

Location: Joint Base Lewis-McChord, Washington Joint Base Lewis-McChord, Washington

Posted Nov 08, 2024

The Beachwood Child Development Center at JBLM, WA is extending the closing date for a Regular Full-Time position. Eligible applicants must be 18 or older, have good mental and physical health, and be available to work Monday-Friday from 0530-1800, with occasional evenings and Saturdays. Proof of education and relevant transcripts are required. The position requires successful completion of a 4-year college degree in a related field or equivalent work experience. Additional preferred criteria include experience in nationally accredited childcare programs, participation in multi-disciplinary inspections, and leadership experience. PCS costs are not authorized, and Sunday premium pay and night differential may be authorized by the Garrison Commander.

MWR Lifeguard/Aquatics Instructor

Company: Department of the Navy - Commander, Navy Installations

Location: Kitsap County, Washington Kitsap County, Washington

Posted Nov 09, 2024

The text describes a job opportunity within the MWR department of Commander, Navy Installations Command (CNIC) at Naval Base Kitsap. The role involves providing fitness, recreation, lodging, and food and beverage programs for service members, their families, retired military, and civilian employees. The position requires current certification in Lifeguard training or equivalent, and the successful candidate must obtain Water Safety Instructor certification within 9 months. The job also involves knowledge of emergency water safety procedures, passing an annual swim test, and effectively dealing with the public. The salary is dependent on experience and education, and the position may require a one-year probationary period. Federal benefits are offered, including a comprehensive package designed to make a federal career rewarding.

Transportation Security Officer

Company: Department of Homeland Security - Transportation Security Administration

Location: Pullman, Washington Pullman, Washington

Posted Nov 09, 2024

Transportation Security Officers (TSOs) are responsible for ensuring traveler security and protection across all transportation sectors. Their duties may include securing high-profile events and protecting transportation systems. U.S. Citizenship or National status is required, along with passing a structured interview, drug screening, medical evaluation, and background investigation. TSOs must be proficient in English, available for various shifts and overtime, and meet physical demands including lifting 50-pound baggage and walking up to 3 miles. They must also undergo a background investigation and may need to travel for training. The role involves potential exposure to dangerous materials and requires adherence to a strict dress code.

Clinical Laboratory Scientist

Company: Department of Defense - Military Treatment Facilities under DHA

Location: Tacoma, Washington Tacoma, Washington

Posted Nov 09, 2024

This job posting is for a Clinical Laboratory Scientist position at Madigan Army Medical Center's Department of Pathology in Tacoma, WA. The role requires a Bachelor's or higher degree in biological science, chemistry, and mathematics, along with completion of a NAACLS-accredited Medical Laboratory Scientist program. Specialized experience in clinical laboratory testing, quality control, and policy development is necessary. Certification from ASCP, AMT, or a comparable board is mandatory. The position may involve occasional TDY, and a pre-placement medical examination is required. U.S. citizenship is mandatory, and a one-year trial period may be required.

Family Advocacy Program Victim Advocate and Educator

Company: Department of the Navy - Commander, Navy Installations

Location: Oak Harbor, Washington Oak Harbor, Washington

Posted Nov 08, 2024

This position is part of the Family Readiness Division, Fleet & Family Support Program Section, Commander, Navy Installations Command (CNIC), a Echelon II activity directly reporting to the Chief of Navy Operations. The role aims to provide information, referral, education, training, primary prevention, counseling, and advocacy to ensure operational readiness and personal/family self-sufficiency. Applicants must obtain a Secret security clearance, including a background investigation and credit check. They must also have or obtain within six months of hire the Basic Advocate Credential and Comprehensive Intervention Specialist. The position requires professional knowledge in social services, counseling, psychosocial principles, and military family dynamics. A bachelor's degree in relevant fields is required, or equivalent experience.

Recreation Assistant - Community Recreation

Company: Department of the Navy - Commander, Navy Installations

Location: Bremerton, Washington Bremerton, Washington

Posted Nov 09, 2024

The text describes a job opening for a position in the Non-Appropriated Fund (NAF) Community Recreation, and Deployed Support Branch of Commander, Navy Installations Command (CNIC). The role involves supporting the Military's Quality of Life programs, specifically the Morale, Welfare, and Recreation (MWR) department. The incumbent will be responsible for direct customer service, data entry, organizing events, and managing special activities. The position requires experience in these areas, a pleasant attitude, and the ability to work independently. The role involves handling cash transactions and may require nights, weekends, and holidays. The salary is dependent on experience and education, and participation in Direct Deposit is mandatory. The position is part of a drug-free federal workplace. Benefits include a comprehensive package designed to make a federal career rewarding.

Conflicts Analyst

Company: Crowell & Moring

Location: Washington DC

Posted Nov 08, 2024

The job description is for a Conflicts Analyst at Crowell amp Moring LLP, an international law firm. The role involves analyzing information, reviewing conflict of interest reports, and assisting with resolution strategies. The firm offers a competitive compensation and comprehensive benefits package.

Attorney Advisor (Public Notice Flyer)

Company: Department of Commerce - Office of the Secretary

Location: Washington, District of Columbia Washington, District of Columbia

Posted Nov 08, 2024

The Office of the Secretary, Office of the General Counsel, Office of the Chief Counsel for the Minority Business Development Agency (OCC-MBDA) within the Department of Commerce is seeking dedicated, equity-focused attorneys. The role involves providing legal and policy guidance to advance the growth and global competitiveness of minority business enterprises. Requirements include U.S. citizenship, federal employment suitability, passing a background investigation, a 2-year trial period, and bar membership in one of the 50 states, Washington D.C., Puerto Rico, or the U.S. Virgin Islands. Applicants should have a Juris Doctor (J.D.) degree, bar membership, and experience in federal financial assistance law, DEIA, contracts law, administrative law, constitutional law, entrepreneurship, or small business issues. Strong research, writing, analytical, and communication skills are required. The salary and level of supervision will be determined based on the applicant's experience and expertise.

RN - Cardiac Telemetry - Full Time - Nights

Company: Mercy

Location: Washington, Missouri

Posted Nov 08, 2024

Mercy Hospital Washington is offering a $13,000 sign-on bonus for RNs and $10,000 for GNs. The position is for a full-time RN in the Cardiac Telemetry department, working nights with weekend and holiday rotation. The hospital provides various incentives including education assistance, loan forgiveness, and comprehensive insurance. The unit is high-paced with a 1:4 nurse-to-patient ratio, focusing on cardiac care and stroke management.

Dermatology Physician

Company: CommonSpirit Health

Location: Issaquah, Washington

Posted Nov 08, 2024

Virginia Mason Franciscan Health, formed by merging CHI Franciscan and Virginia Mason, is seeking a Dermatologist in Issaquah, Washington. The role offers a chance to join a renowned dermatology practice with a strong patient base and multidisciplinary support. The system emphasizes teamwork, patient experience, and high-quality care. Flexible scheduling, teaching opportunities, and growth potential are provided. Virginia Mason Franciscan Health is known for its commitment to innovation, quality, and a supportive work environment.

Recreation Assistant - Fitness

Company: Department of the Navy - Commander, Navy Installations

Location: Bangor, Washington Bangor, Washington

Posted Nov 09, 2024

This job posting is for a position in the Non-Appropriated Fund (NAF) Fitness, Sports, and Deployed Support Branch of Commander, Navy Installations Command (CNIC) at Naval Base Kitsap - Bangor. The role involves supporting Military's Quality of Life programs, providing fitness, recreation, lodging, and food and beverage services. The successful candidate must be a responsible individual with a pleasant attitude, capable of handling cash transactions, and learning CPR, First Aid, and AED training. The position requires flexibility for special events, weekends, and holidays, and involves considerable physical activities. The salary is dependent on experience and education, and benefits include a comprehensive package designed to make a federal career rewarding.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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