Technical Support Jobs in Washington DC

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Looking for Technical Support jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Washington DC area.

Customer Advisor

Company: Rapid7

Location: Washington DC

Posted Oct 24, 2024

The job description is for a Customer Advisor at Rapid7, responsible for partnering with customers to increase their resilience against threats. The role requires excellent written and verbal skills, information security consulting experience, and strong project management abilities.

Business Development Director - Federal Agencies

Company: Sonar

Location: Washington DC

Posted Oct 25, 2024

Sonar is a company that helps organizations achieve and sustain a Clean Code state by empowering developers to write consistent, intentional, adaptable, and responsible code. The company offers opensource and commercial products that support over 30 programming languages and frameworks, and is trusted by more than 500,000 organizations and used by more than 7 million developers globally.

Sr Engineer / .Net Developer (C#/Java/Microservices) - (REMOTE)

Company: GEICO

Location: Washington DC

Posted Oct 25, 2024

GEICO is seeking a Senior Engineer to drive business transformation and build high-performance platforms. The ideal candidate has broad technical knowledge and experience with C#, Python, and Azure tools.

Applied Scientist

Company: Qualtrics

Location: Washington DC

Posted Oct 25, 2024

The text describes Qualtrics as a company that creates software for delivering exceptional frontline experiences, building high-performing teams, and designing products people love. It also highlights the company's mission to bring humanity, connection, and empathy back to business. The text also describes the role of an Applied Scientist at Qualtrics, which involves building cutting-edge predictive models to solve hard customer problems.

(DAI) Systems integration Engineer - Senior #24326

Company: Aeyon

Location: Washington DC

Posted Oct 24, 2024

The Senior Systems Integration Engineer position requires expertise in Oracle solutions, program and project management, and data management. The ideal candidate will support the Technical and Solutions Designs area, providing expertise in Oracle standards and designing integrated solutions.

Adult Outpatient Psychiatrist Needed in Vancouver, Washington CPH# JOB-2993920

Company: CompHealth

Location: Vancouver, Washington

Posted Oct 24, 2024

Vancouver, Washington is a city offering a blend of urban excitement and small-town charm. It's located near the Pacific Coast, Cascade Mountains, and popular recreational areas like Mount St. Helens and the Columbia River Gorge. CompHealth, a leading healthcare staffing company, is offering a General/Adult Psychiatry position with a full support staff, competitive benefits, and flexible work hours. The position is suitable for H-1B visa holders and offers assistance with salary negotiation, licensing, and relocation.

Instrument Controller Specialist

Company: IBM

Location: US Washington

Posted Oct 24, 2024

The job posting is for an Instrument Controller Specialist who will work in an IBM Consulting Client Innovation Center. The role involves supporting scientific research staff and equipment, and requires experience with various operating systems, laboratory sciences, and IT technical areas.

Key Account Manager - D.C.

Company: Fisher & Paykel Appliances

Location: Washington DC

Posted Oct 25, 2024

Fisher amp Paykel Appliances is seeking an innovative Key Account Manager to manage and grow relationships with key dealer partners in the DC, Maryland, and Delaware territories. The role involves achieving sales targets, training sellers, and delivering marketing support to top dealer accounts.

Pediatrician Opening With Loan Repayment Near the Tri-Cities Area of Washington State CPH# JOB-2993608

Company: CompHealth

Location: Washington

Posted Oct 24, 2024

CompHealth offers comprehensive support for Pediatricians seeking permanent positions in Washington. They provide contract negotiation assistance, including pay, benefits, and incentives. The role involves a 4-day clinic work week with no weekend hours, loan repayment, and phenomenal benefits. The location is 30 minutes from the vibrant Tri-Cities area and Washington State University. Malpractice with tail coverage is provided. CompHealth's services are free for candidates, and they help negotiate salaries, coordinate interviews, and handle licenses. Specialized recruiters match career preferences, and experienced support teams manage all details.

Pacific Northwest Pediatrician Needed in Washington; 11 Weeks of PTO and Loan Repayment CPH# JOB-2927175

Company: CompHealth

Location: Moses Lake, Washington

Posted Oct 24, 2024

This pediatrician position is located on beautiful Moses Lake in Washington, offering 300 days of sunshine, golfing, wineries, and an aquatic center. The town is growing with great value real estate. CompHealth will help find the best fit, highlight strengths during interviews, and negotiate salary and contract. Benefits include student loan repayment, shareholder status opportunity, sign-on bonus, relocation assistance, and no state income tax. Enjoy lake living with outdoor adventure opportunities year-round.

Capture/Business Development IDIQ Program Manager

Company: BAE Systems, Inc.

Location: Washington DC

Posted Oct 25, 2024

The job description is seeking a Program Manager for the IampS IDIQ Program Management Office PMO. The successful candidate will be responsible for management of a minimum of three IDIQ Contracts and GSA Schedules. The job requires experience with Federal acquisition management and procurement, prior knowledge of IDIQ management, and excellent writing, communication, and organizational skills.

Sr. Product Manager – Insurance Platform Services

Company: GEICO

Location: Washington DC

Posted Oct 25, 2024

GEICO is looking for a Senior Product Manager to join their Product team. The ideal candidate will be responsible for working with Technology and Business on requirements, describing and managing the solution of a specific product or initiative.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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