Technical Support Jobs in Washington DC

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Looking for Technical Support jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Washington DC area.

Technical Project Manager II, DEET Research & Development

Company: Disney

Location: Washington, DC

Posted Oct 06, 2024

Disney Entertainment & ESPN Technology is seeking a Technical Project Manager II in Media Engineering. The role involves managing media engineering programs, collaborating with cross-functional teams, focusing on customer experience, promoting operational excellence, and learning Scrum Master responsibilities. The ideal candidate should have 3+ years of experience in technical program management, a strong technical background in media engineering, and excellent communication skills. The hiring range for this position in Santa Monica, CA is $102,500 to $137,500 per year.

Seasonal Immunizing Pharmacist Part Time

Company: CVS Health

Location: Washington, DC

Posted Oct 06, 2024

CVS Health is seeking a Staff Pharmacist to join their team. The role involves delivering enhanced human-centric health care, emphasizing patient safety, pharmacy professional practice, regulatory requirements, quality assurance, customer service, personnel management, inventory management, and financial profitability. The pharmacist will lead with heart, motivate and develop their team, identify business opportunities, and adapt to change. The ideal candidate will have an active pharmacy license, be immunization certified, and have a Bachelor of Science in Pharmacy or Pharm. D. degree. The company offers a comprehensive benefits package.

Software Engineer Sr.

Company: CGI

Location: Washington, DC

Posted Oct 06, 2024

CGI Federal is seeking a Senior Software Engineer with active Top-Secret clearance for a project in Washington, DC or Huntsville, AL. The role involves working in an agile environment, collaborating with scrum teams, conducting unit testing, deploying code, and engaging with clients. Required qualifications include a Bachelor's degree in software development, Agile/Scrum methodologies, 5 years of experience with Enterprise data, Data lake, Data pipeline, containerization, and proficiency in SQL and NoSQL databases. Desired qualifications include proficiency in Python. The position offers competitive compensation, comprehensive insurance options, and various benefits.

Data Analyst

Company: Guidehouse

Location: Washington, DC

Posted Oct 06, 2024

Guidehouse is offering an exciting opportunity in their Defense & Security Segment for a data analytics consultant. The role involves guiding a diplomacy client in applying advanced analytics and automation technologies to streamline processes. The consultant will assess complex processes, implement improvements, and engage with stakeholders on data analysis results. They will also develop dashboards, reports, and training programs. The ideal candidate should have an active secret federal security clearance, a bachelor's degree, and at least three years of relevant experience in data analytics and visualization. Strong consulting skills and the ability to work collaboratively are required. The annual salary range is $71,800.00-$107,600.00.

Medical Director - Medicare Appeals

Company: CVS Health

Location: Washington, DC

Posted Oct 06, 2024

CVS Health, a Fortune 6 company, is seeking a Medical Director for a remote, work-from-home position based anywhere in the US. The role involves directing daily work on Medicare Appeals, providing support to appeal nurses and pharmacists, and collaborating with Medicare Quality and Compliance. The ideal candidate should have 2+ years of experience in a Health Care Delivery System, an active state medical license, and board certification in an ABMS recognized specialty. The pay range is $174,070.00 - $374,900.00, with additional benefits including medical, dental, vision, 401(k), life insurance, disability benefits, well-being programs, education assistance, and PTO.

Research/Program Analyst

Company: Seneca Holdings

Location: Washington DC

Posted Oct 06, 2024

The Seneca Nation Group companies offer competitive compensation and a strong benefits package, and are seeking a ResearchProgram Analyst with experience in disaster human services preparedness response and recovery. The company is committed to building an inclusive work environment and provides equal employment opportunities to all employees and applicants.

National Records Manager - Law Firm

Company: Epiq

Location: Washington DC

Posted Oct 06, 2024

The job description highlights the importance of teamwork, communication, and client satisfaction. The company emphasizes its commitment to diversity and inclusion, and the role requires strong organizational and leadership skills.

Studio Operator, CNN

Company: Warner Bros. Discovery

Location: Washington, DC

Posted Oct 06, 2024

Warner Bros. Discovery is seeking a Studio Operator for the Technical Operations department. The role involves operating robotic cameras and lighting, controlling studio crews, managing Viz Multiplay Videowall, and maintaining video levels. The ideal candidate should have 3 years of experience in a facility engaged in multiple camera production, proficiency with camera robotic systems, and the ability to work under pressure in a live television production environment. WBD values a close-knit working relationship, champions inclusion, and offers competitive compensation and benefits.

Major Accounts Sales Managerr

Company: ADP

Location: Washington, DC

Posted Oct 06, 2024

ADP is seeking a Sales Representative, Major Accounts, to sell human resources technology within a designated geographic territory. The role offers autonomy, flexibility, and work-life balance, along with continuous learning opportunities and industry-leading compensation. The ideal candidate has a proven track record in sales, is a positive self-starter, and possesses an entrepreneurial spirit. ADP values diversity, equity, and inclusion, and offers comprehensive benefits and opportunities for career growth.

Shift Supervisor Trainee

Company: CVS Health

Location: Washington, DC

Posted Oct 06, 2024

CVS Health is offering a Shift Supervisor Trainee position, an entry-level role designed to prepare employees for higher-level supervisory roles. The role involves working effectively with store management and crews, supervising the store's crew, and assisting customers with their questions, problems, and complaints. The company culture emphasizes human-centric health care, innovation, and affordability. Upon successful completion of the training program, trainees are eligible for promotion to Operations Supervisor or Shift Supervisor positions. The pay range for this role is $18.25 - $26.00. Benefits include medical, dental, and vision coverage, a 401(k) retirement savings plan, and various well-being programs.

Talent Executive Assistant, CNN

Company: Warner Bros. Discovery

Location: Washington, DC

Posted Oct 06, 2024

Warner Bros. Discovery is seeking a Talent Executive Assistant for CNN. The role involves providing administrative support to show anchors, managing their calendars, arranging travel, coordinating with various departments, and handling expense reports. The ideal candidate should have a Bachelor's degree, at least five years of executive or talent administrative experience, and proficiency in various software. They must be detail-oriented, have strong organizational skills, and be able to work independently. The candidate should also be familiar with current events, possess excellent communication skills, and adhere to strict confidentiality. The role offers career-defining opportunities, thoughtfully curated benefits, and a supportive environment at WBD.

Electrical Engineer

Company: Leidos

Location: Washington, DC

Posted Oct 06, 2024

Leidos Gibbs & Cox, a leading naval architecture and marine engineering firm, is seeking an Electrical Engineer for their LPD 17 design team in Washington, DC. The role involves developing specifications, overseeing design for various electrical systems, and collaborating with the Shipbuilder, Fleet, and other Navy agencies. The ideal candidate should have a Bachelor's or Master's degree in engineering, relevant experience, and a Secret or above clearance. The position offers the opportunity to contribute to the Navy's mission and work in a supportive environment.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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