Technical Support Jobs in Washington DC

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Looking for Technical Support jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Washington DC area.

Back End Developer with C# (Remote)

Company: Loginsoft

Location: Washington DC

Posted Oct 05, 2024

The job posting is seeking a motivated Backend Developer to enhance their dynamic team. The ideal candidate is a team player who works well with others and is able to work independently. The role involves building services, REST APIs, and state-aware workflows in cloud environments.

Director/Sr. Director Product Marketing - Wallet

Company: ID.me

Location: Washington DC

Posted Oct 05, 2024

IDme is a high-growth enterprise software company that simplifies identity proofing and verification. The company has received numerous awards and has raised over $275 million in funding. As a Product Marketing leader, you will play a pivotal role in driving the success of IDme's products.

Software Developer

Company: Crown Consulting, Inc.

Location: Washington DC

Posted Oct 05, 2024

Crown is looking for a Software Developer to support a Government client in the implementation of the Electronic Information Display System EIDS. The job requires expertise in integrating GlusterFS, container development using Docker, and experience with various technologies such as Angular, Java, and Postgres SQL. The company offers great benefits and is committed to hiring and retaining a diverse workforce.

Internal Medicine - Gastroenterology Locum Job in Yakima, WA

Company: ProLocums, LLC

Location: Yakima, Washington

Posted Oct 05, 2024

The job posting is for a locum tenens internal medicine - gastroenterology position in Yakima, WA. The role involves elective/outpatient endoscopy coverage, with no call duty. The physician will perform procedures in an inpatient OR setting, Monday - Friday, with no anesthesia support. Conscious sedation privileges are required. The facility does not operate an AEC currently. Up to 15 cases are scheduled per day, with one room and two RNs (one providing sedation, one circulating). The physician is responsible for communicating biopsy results and coordinating additional steps like referrals and follow-ups. EPIC training is required. The available schedule for Q1 2025 is requested, with the intention of confirming elective/outpatient GI procedural coverage most weeks through 2025. The practice setting is inpatient, and rounding patients is not required. Minimum board certification is eligible, with a fellowship requirement and ACLS certification. The license requirement is to be licensed in WA or IM. The number of patients per shift is between 13-16.

Senior Manager, Government Affairs and Public Policy, Google Cloud

Company: Google

Location: Washington, DC

Posted Oct 05, 2024

Google's Government Affairs and Public Policy (GAPP) team is seeking a candidate with extensive experience in policy issues, preferably in the technology industry. The role involves leading global strategic policy campaigns, advising on public policy issues, and engaging with officials on strategic agreements and legislation. The candidate will work closely with regional teams and Cloud Legal on product, compliance, regulatory, and legal initiatives. The US base salary range for this full-time position is $221,000-$314,000 + bonus + equity + benefits.

Marketing Project Operations Manager (Communications)

Company: National Geographic Society

Location: Washington DC

Posted Oct 05, 2024

The job posting is for a Marketing Production and Operations Manager position at the National Geographic Society. The role involves project management, operational support, and production management. The job requires excellent communication and interpersonal skills, high organizational skills, and knowledge of Adobe Creative Suite and project management software.

Client Services Representative

Company: Aurora Ripple Enterprises

Location: Washington DC

Posted Oct 05, 2024

Aurora Ripple Enterprises is seeking a collaborative and solution-oriented individual to join their client services team. The company is looking for a friendly and driven individual who likes to venture out of their comfort zone and talk with clients about their products and services.

Food Service Director

Company: Aramark

Location: Washington, DC

Posted Oct 05, 2024

The Food Service Director at Aramark is responsible for managing food services across the entire campus, developing strategic operations plans, and ensuring food safety and sanitation standards are met. The role involves menu planning, budgeting, and supervising staff. Aramark offers comprehensive benefits and a competitive salary range of 95k-105k, depending on skills and experience. The ideal candidate has 2-3 years of management experience, a bachelor's degree, and strong communication skills.

AWS Cloud Engineer

Company: CACI International Inc

Location: Washington DC

Posted Oct 05, 2024

The job posting is for an AWS Cloud Engineer position at CACI, a company that values integrity, trust, and continuous growth. The job requires experience with AWS and cloud engineering, and offers a competitive salary range of $102,900 to $216,200.

Pharmacy Intern - Grad

Company: CVS Health

Location: Fort Washington, PA

Posted Oct 05, 2024

CVS Health is offering a Graduate Pharmacist Intern position with opportunities for professional growth and making a significant impact in healthcare. The role involves working closely with a licensed pharmacist, ensuring patient safety, and contributing to the company's mission of improving healthcare. Key responsibilities include leading with empathy, supporting team development, identifying business opportunities, and adapting to a dynamic healthcare environment. The ideal candidate should be a PharmD graduate from a U.S. accredited program, possess strong communication skills, and be able to lift up to 20 lbs.

Peoplesoft Application Specialist

Company: CACI International Inc

Location: Washington DC

Posted Oct 05, 2024

CACI is seeking a PeopleSoft Application Specialist in the Chantilly VA area. The job involves assisting in the initial installation, configuration, and deployment of a new PeopleSoft HCM implementation. The company offers competitive benefits, learning and development opportunities, and a culture of integrity, trust, and continuous growth.

International Corporate Legal Paralegal

Company: Meta

Location: Washington, DC

Posted Oct 05, 2024

Meta is seeking an experienced Corporate Paralegal to join the International Governance Team. The role involves managing legal entity management matters, overseeing annual report filings, and ensuring compliance with corporate obligations. The ideal candidate should have a Bachelor's Degree, 8+ years of experience in legal entity management systems, and in-house experience in the technology and communications sector. Strong project management skills, experience with legal entity management databases, and the ability to work autonomously are preferred. Meta is committed to equal employment opportunities and offers competitive compensation with benefits.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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