Technical Support Jobs in Washington DC

80,911 open positions · Updated daily

Looking for Technical Support jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Washington DC area.

Information Technology Specialist (DATAMGT) - DIRECT HIRE

Company: Department of Homeland Security - U.S. Coast Guard

Location: Washington DC

Posted Sep 30, 2024

This position is located in the Department of Homeland Security's Office of Legal Policy and Program Development in Washington DC.

Personnel Security Specialist

Company: Other Agencies and Independent Organizations - Federal Communications Commission

Location: Washington, District of Columbia Washington, District of Columbia

Posted Sep 30, 2024

This job posting is for a position at the Federal Communications Commission's Office of the Managing Director in Washington DC. The job does not offer relocation expenses and may be used to fill additional positions within 90 days.

Lead Foreign Affairs Officer - Direct Hire Authority

Company: Department of State - Department of State - Agency Wide

Location: Washington, District of Columbia Washington, District of Columbia

Posted Sep 30, 2024

The Bureau of Arms Control, Deterrence and Stability Office provides support in enhancing the security of the United States and its allies by promoting stability, extending deterrence, and reducing nuclear threats.

E Discovery Specialist, CG-0301-11/12, TERM NTE 4 YEARS

Company: Other Agencies and Independent Organizations - Federal Deposit Insurance Corporation

Location: Washington, District of Columbia Washington, District of Columbia

Posted Sep 30, 2024

This position is located in the Professional Liability and Financial Crimes Unit of the Legal Division. eDiscovery Specialists support attorneys who investigate and litigate professional liability claims and pursues entry of restitution and forfeiture orders in criminal actions related to failed financial institutions.

Supervisory Policy Analyst

Company: Other Agencies and Independent Organizations - Federal Housing Finance Agency

Location: Washington, District of Columbia Washington, District of Columbia

Posted Sep 30, 2024

The Supervisory Policy Analyst is responsible for supervising and directing a team engaged in the analysis of housing finance policy, focusing on single-family residential matters. The incumbent will evaluate the policy implications of various proposals affecting the agency's functions and responsibilities, with an emphasis on compliance with office guidelines and internal processes.

Junior Solution Architect - North America Public Sector (NAPS)

Company: Red Hat

Location: Washington DC

Posted Oct 01, 2024

Red Hat is looking for passionate individuals to join their team as Junior Solution Architects. The role involves collaborating with customers, building technical skills, and applying them to real-world experiences. The company offers a comprehensive benefits package, including medical, dental, and vision coverage, as well as paid time off and holidays.

Principal Systems Engineer #5479

Company: Legislative Branch - Senate

Location: Washington DC

Posted Sep 30, 2024

The Senate Sergeant at Arms is seeking a Principal Systems Engineer. The vacancy announcement and application can be found on the United States Senate Career Page.

Photographic Imaging Specialist #581

Company: Legislative Branch - Senate

Location: Washington DC

Posted Sep 30, 2024

The Senate Sergeant at Arms is seeking a Photographic Imaging Specialist. The vacancy announcement and application can be found on the United States Senate Career Page.

Information Resources Manager

Company: Other Agencies and Independent Organizations - Federal Communications Commission

Location: Washington, District of Columbia Washington, District of Columbia

Posted Sep 30, 2024

This job posting is for an IT position in the Federal Communications Commission's Office of Chief Information Officer. The job is located in Washington DC and does not offer relocation expenses.

Field Services Supervisor

Company: Semios

Location: Washington DC

Posted Sep 30, 2024

Semios is an AgTech company that provides solutions for managing tree fruit, nut, and vine crops. They use IoT technology and big data analytics to help growers make informed decisions. The company has received several industry awards and is looking for a supervisor to join their team.

ASSOCIATE GENERAL COUNSEL

Company: Department of Defense - Defense Intelligence Agency

Location: Washington, District of Columbia Washington, District of Columbia

Posted Sep 30, 2024

The agency values teamwork, integrity, excellence, and service, prioritizing the nation's welfare and mission.

Supervisory Attorney Advisor (Administrative Law)

Company: Other Agencies and Independent Organizations - U.S. International Trade Commission

Location: Washington, District of Columbia Washington, District of Columbia

Posted Sep 30, 2024

The position is located in the US International Trade Commission Office of the General Counsel OGC. The incumbent serves as a Supervisory Attorney Advisor for Administrative Law and is responsible for assisting in the carrying out of functions assigned in support of the Commission mission.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

Related Pages