Technical Support Jobs in Washington DC

80,911 open positions · Updated daily

Looking for Technical Support jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Washington DC area.

Business Development Specialist

Company: MORSE Corp

Location: Washington DC

Posted Oct 01, 2024

MORSE is an innovative employee-owned tech company seeking a Business Development Specialist to identify and capture new business opportunities within the DoD and intelligence community. The successful candidate will have a strong background in business development and a proven track record of winning new programs.

Counterintelligence Analyst- Mid

Company: Amentum

Location: Washington DC

Posted Oct 01, 2024

Amentum is seeking a Counterintelligence CI Analyst to support the DIA Office of Counterintelligence in Reston VA. The Analyst will produce IC-coordinated all-source intelligence analytic products on foreign intelligence entities' capabilities, intentions, willingness, and opportunities to threaten US Department of Defense DoD personnel, resources, activities, and interests worldwide.

Communications Manager

Company: Zendesk

Location: Washington DC

Posted Oct 01, 2024

The job description is for a Communications Manager position at Zendesk, responsible for leading internal communication initiatives, fostering a culture of transparency and collaboration, and driving employee engagement. The role requires 5+ years of experience in internal communications, strong project management skills, and excellent writing and editing skills.

Technologist, Mammography, Vancouver, On-call, Days

Company: Kaiser Permanente

Location: Vancouver, Washington

Posted Oct 01, 2024

The job summary involves providing diagnostic Mammography services, including clerical duties. Essential responsibilities include performing screening and diagnostic procedures, image acquisition, patient assistance, file work, quality control, and communication. Basic qualifications require a high school diploma, a Diagnostic Radiologic Technologist License (Oregon) or Registered Radiologic Technologist (Washington), and an American Registry of Radiologic Technologists Certificate - Mammography Technologist. Preferred qualifications include prior Mammography Tech work experience and an Associates degree in Radiologic Science. The role involves covering multiple sites in the North Service Area and participating in on-call or standby schedules.

Sr. Java Developer

Company: Radiant Digital

Location: Washington DC

Posted Oct 01, 2024

The job description is for a Sr Java Developer position in the DC Metro Area, requiring experience in Java, React, Nodejs, and Spring Boot, with a focus on technical solutions, system enhancements, and application development.

Systems Administrator

Company: NT Concepts

Location: Washington DC

Posted Oct 01, 2024

NT Concepts is seeking a Systems Administrator to provide design, implementation, and administration to a Geographic Information System GIS platform on both on-prem and cloud environments. The company is a private mid-tier company with clients spanning the Intelligence and Defense communities, delivering end-to-end data and technology solutions that advance the modernization, transformation, and automation of national security missions.

Pharmacy Technician - Specialty Pharmacy

Company: Kaiser Permanente

Location: Renton, Washington

Posted Oct 01, 2024

The Kaiser Permanente Pharmacy Technician performs various tasks to support the daily workflow of the pharmacy, ensuring timely and appropriate distribution of drug therapy. Responsibilities include typing new prescriptions, processing refill prescriptions, counting and pouring medications, prepackaging and labeling medications, stocking shelves, and handling non-professional phone calls. The role requires a working knowledge of cashiering processes and adherence to Kaiser Permanente Cash Security and Compliance standards. The technician ensures patient safety and provides excellent customer service, demonstrating dedication to evidence-based medicine and staying current on clinical initiatives. Basic qualifications include completion of an approved pharmacy technician training program and Pharmacy Technician Certification (Washington). Preferred qualifications include one or more years of Pharmacy Technician experience, two or more years of IV experience, and two or more years of warehouse experience.

Mental Health Case Manager, Licensed Independent Clinical Social Worker

Company: Kaiser Permanente

Location: Seattle, Washington

Posted Oct 01, 2024

The Mental Health Case Manager is responsible for providing comprehensive support to members, including outreach, care coordination, crisis intervention, and psycho-educational interventions. They work collaboratively with the medical team, advocating for patients and facilitating communication between providers. The role requires a Masters degree in social work, a Licensed Independent Clinical Social Worker license, and experience in mental health services. Preferred qualifications include post-licensure experience, knowledge of KPWA services, and expertise in brief interventions and case management.

Data Analyst ..- US Trade

Company: Aalis Management Consulting

Location: Washington DC

Posted Oct 01, 2024

Aalis Management Consulting is a certified Service-Disabled Veteran-Owned Small Business (SDVOSB) and Economically Disadvantaged Woman-Owned Small Business (EDWOSB) that provides stakeholder-focused support in various areas, including acquisition and procurement, IT, financial management, and logistics. The company is seeking a Business Analyst to support the US Trade Representative's monitoring and enforcement function.

Wireline Network Operations Leadership Development Program

Company: Verizon

Location: Washington DC

Posted Oct 01, 2024

Verizon is offering a career development program for students, providing opportunities to learn, grow, and thrive. The program includes internships, coops, and leadership development programs, allowing students to take the next step towards shaping their future.

Certified Medical Assistant- Primary Care (28 Hours) Cascade Park

Company: Kaiser Permanente

Location: Vancouver, Washington

Posted Oct 01, 2024

The job involves providing clinical and administrative support to healthcare team members, delivering quality patient care, and performing various clinical tasks such as preparing patients for visits, collecting data, and administering medication. The role also includes practice management activities like scheduling appointments, communicating with patients, and facilitating follow-up duties. The position requires competent observational, critical thinking, communication, problem-solving, and decision-making skills.

Senior Axonius and ServiceNow ITOM Integration Developer

Company: CACI International Inc

Location: Washington DC

Posted Oct 01, 2024

The job posting is seeking an Axonius and ServiceNow ITOM Senior Integration Developer to work on a contract with the Department of the Air Force. The ideal candidate will have experience with ITSM, ITIL, and Agile Scrum methodologies, as well as strong skills with MS Office tools. The company offers competitive benefits, learning and development opportunities, and a culture of integrity, trust, and continuous growth.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

Related Pages