Technical Support Jobs in Washington DC

80,911 open positions · Updated daily

Looking for Technical Support jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Washington DC area.

General Attorney

Company: Department of Energy - Department of Energy - Agency Wide

Location: Washington, District of Columbia Washington, District of Columbia

Posted Sep 30, 2024

DOE offers a chance to join the clean energy revolution and make a difference in the fight against climate change.

Budget Analyst - DIRECT HIRE

Company: Department of Transportation - Federal Highway Administration

Location: Vancouver, Washington Vancouver, Washington

Posted Sep 30, 2024

The position performs a wide range of analytical, technical, and administrative duties in the Finance Office, including distribution of highway funding and obligation limitation, providing technical assistance and budgetary information, and authorization of programs and funding.

Maintenance Mechanic

Company: Department of the Interior - National Park Service

Location: Washington, District of Columbia Washington, District of Columbia

Posted Sep 30, 2024

The primary purpose of the position is to perform building and utility maintenance and operation duties.

Senior Product Owner #5476

Company: Legislative Branch - Senate

Location: Washington DC

Posted Sep 30, 2024

The Senate Sergeant at Arms is seeking a Senior Product Owner. The vacancy announcement and application can be found on the United States Senate Career Page.

Attorney-Adviser (General)

Company: Department of the Army - HQDA Field Operating Agencies and Staff Support Agencies

Location: Joint Base Lewis-McChord, Washington Joint Base Lewis-McChord, Washington

Posted Sep 30, 2024

The position is located at US Army Legal Services Agency Office of the Soldiers Counsel OSC Joint Base San Antonio with duty at Joint Base Lewis-McChord Washington. If selected, the appointment will remove you from the competitive service.

Human Resources Assistant (Recruitment & Placement)

Company: Department of Justice - Office of Justice Programs

Location: Washington, District of Columbia Washington, District of Columbia

Posted Sep 30, 2024

The mission of the DOJ is to uphold the rule of law, keep the country safe, and protect civil rights. The OJP's mission is to increase public safety and improve the fair administration of justice across America through innovative leadership and programs.

Grants Management Specialist

Company: Department of Labor - Employment and Training Administration

Location: Washington, District of Columbia Washington, District of Columbia

Posted Sep 30, 2024

The position is located in the US Department of Labor's Employment and Training Administration, responsible for providing grants management services to grantmaking agencies.

IT Specialist (SYSADMIN/CUSTSPT)

Company: Department of Energy - Bonneville Power Administration

Location: Pasco, Washington Pasco, Washington

Posted Sep 30, 2024

The position is for a senior Field IT Specialist responsible for providing comprehensive IT assistance and leading IT-related service support and resource policies.

Data Quality Analyst

Company: Other Agencies and Independent Organizations - District of Columbia Courts

Location: Washington, District of Columbia Washington, District of Columbia

Posted Sep 30, 2024

The Data Quality Analyst position is located in the Office of the Director Training Branch MultiDoor Dispute Resolution Division of the District of Columbia Superior Court. The role provides performance measurement, monitoring, analysis, and reporting services in support of division programs.

Family Advocacy Program Assistant

Company: Department of the Navy - Commander, Navy Installations

Location: Kitsap County, Washington Kitsap County, Washington

Posted Sep 30, 2024

The Family Readiness Division Fleet and Family Support Program provides information, referral, education, and training to facilitate operational readiness and personal and family self-sufficiency.

HEAVY MOBILE EQUIPMENT MECHANIC

Company: Department of the Air Force - Air National Guard Units

Location: Camp Murray, Washington Camp Murray, Washington

Posted Sep 30, 2024

This is a job posting for a Heavy Mobile Equipment Mechanic position in the Washington Air National Guard.

Physician (Ophthalmologist)

Company: Department of Veterans Affairs - Veterans Health Administration

Location: Spokane, Washington Spokane, Washington

Posted Sep 30, 2024

The Ophthalmologist will support the safety occupational health and fire protection program by the application of approved standards regulations practices and work methods.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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