Technical Support Jobs in Washington DC

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Looking for Technical Support jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Washington DC area.

Actuary - DH

Company: Other Agencies and Independent Organizations - Pension Benefit Guaranty Corporation

Location: Washington, District of Columbia Washington, District of Columbia

Posted Sep 30, 2024

This position is located in the Pension Benefit Guaranty Corporation's Office of Negotiations and Restructuring.

Equal Employment Specialist

Company: Department of the Interior - Bureau of Land Management

Location: Washington, District of Columbia Washington, District of Columbia

Posted Sep 30, 2024

The BLM is looking to fill a career position in Washington DC, with a focus on its people being its most precious resource. The agency is located in Headquarters Washington DC and is looking to fill one vacancy, with the possibility of additional positions being filled if they become available.

Technical Assistant to the CFO

Company: Scout Motors Inc.

Location: Washington DC

Posted Sep 30, 2024

Scout Motors is a company that is committed to innovation, respect, and community. They are looking for talented and entrepreneurial individuals to join their team and help shape the future of transportation.

Records and Information Management Specialist

Company: Department of Justice - Offices, Boards and Divisions

Location: Washington, District of Columbia Washington, District of Columbia

Posted Sep 30, 2024

The position serves as a Records and Information Management Specialist in the Department of Justice's National Security Division, with a mission to combat terrorism and protect national security.

Senior Software Engineer #5477

Company: Legislative Branch - Senate

Location: Washington DC

Posted Sep 30, 2024

The Senate Sergeant at Arms is seeking a Senior Software Engineer. The vacancy announcement and application can be found on the United States Senate Career Page.

Technology Solutions Architect #5483

Company: Legislative Branch - Senate

Location: Washington DC

Posted Sep 30, 2024

The Senate Sergeant at Arms is seeking a Technology Solutions Architect. The vacancy announcement and application can be found on the United States Senate Career Page.

Supervisory Information Resources Manager

Company: Other Agencies and Independent Organizations - Federal Communications Commission

Location: Washington, District of Columbia Washington, District of Columbia

Posted Sep 30, 2024

This job posting is for a position in the Federal Communications Commission's Office of the Chief Information Officer, located in Washington DC. The job does not offer relocation expenses and may be used to fill additional positions within 90 days.

Paralegal Specialist

Company: Department of Homeland Security - Federal Emergency Management Agency

Location: Washington, District of Columbia Washington, District of Columbia

Posted Sep 30, 2024

The ideal candidate should possess strong communication, research, and project management skills to function in a demanding environment.

Paralegal Specialist

Company: Department of Homeland Security - Federal Emergency Management Agency

Location: Washington, District of Columbia Washington, District of Columbia

Posted Sep 30, 2024

The ideal candidate should possess strong communication, research, and project management skills to function in a demanding environment.

ORAL & MAXILLOFACIAL SURGEON

Company: U.S. Army 6th Medical Recruiting Battalion

Location: Spokane, Washington

Posted Sep 30, 2024

As an Oral & Maxillofacial Surgeon in the U.S. Army Reserve, you'll use advanced technology to diagnose and treat Soldiers and their families. You'll have the opportunity to research military-relevant diseases, participate in medical education, command units, and conduct health programs. Benefits include health professions special pay, a monthly stipend, loan repayment, travel opportunities, retirement system enrollment, low-cost medical care, and shopping privileges. Requirements include a U.S. medical degree, current U.S. license, eligibility for board certification, completion of a graduate medical education internship, age between 21 and 42, U.S. citizenship, and permanent U.S. residency.

Financial Manager

Company: Department of the Treasury - Treasury, Departmental Offices

Location: Washington, District of Columbia Washington, District of Columbia

Posted Sep 30, 2024

This position is a Financial Manager at Departmental Offices, supporting Treasury responsibilities for District of Columbia retirement programs.

Human Resources Assistant

Company: Department of Homeland Security - U.S. Coast Guard

Location: Washington, District of Columbia Washington, District of Columbia

Posted Sep 30, 2024

This vacancy is for a GS 0203 567 Human Resources Assistant located in the Department of Homeland Security US Coast Guard OFFICE OF CIVILIAN WORKFORCE RELATIONS. The position has promotion potential, but no promise or guarantee of a promotion.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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