Technical Support Jobs in Washington DC

80,911 open positions · Updated daily

Looking for Technical Support jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Washington DC area.

Supervisory Information Technology Specialist (INFOSEC)

Company: Legislative Branch - Government Publishing Office

Location: Washington, District of Columbia Washington, District of Columbia

Posted Sep 30, 2024

GPO employees possess a diverse array of talent in many administrative fields and trades. The agency provides innovative services for printing, publishing, storage, and distribution of digital content. It offers a challenging yet rewarding career opportunity for energetic and inventive individuals.

Information System Specialist (Program-Project Management Artificial Intelligence (AI) Analyst) (DIRECT HIRE)

Company: Department of Transportation - Pipeline and Hazardous Materials Safety Administration

Location: Washington, District of Columbia Washington, District of Columbia

Posted Sep 30, 2024

This position is in the Office of the Associate Administrator for Administration Office of the Chief Information Officer CIO Pipeline and Hazardous Materials Safety Administration PHMSA Department of Transportation DOT. This office has full responsibility for oversight and management of Information Resource Management systems and applications throughout PHMSA and its regional field offices.

Diagnostic Radiologic Technologist

Company: Department of Defense - Military Treatment Facilities under DHA

Location: Tacoma, Washington Tacoma, Washington

Posted Sep 30, 2024

This position is located at Madigan Army Medical Center in Tacoma Washington. Recruitment Incentive may be Authorized. This is a Direct Hire Solicitation.

Licensed Practical Nurse (Long Term Care)

Company: Department of Veterans Affairs - Veterans Health Administration

Location: Washington, District of Columbia Washington, District of Columbia

Posted Sep 30, 2024

This position is eligible for the Education Debt Reduction Program, a student loan payment reimbursement program. You must meet specific individual eligibility requirements and submit your application within four months of appointment.

Director, Office of Technical Assistance

Company: Department of the Treasury - Treasury, Departmental Offices

Location: Washington, District of Columbia Washington, District of Columbia

Posted Sep 30, 2024

The Director Office of Technical Assistance OTA formulates and implements Treasury policy on financial and economic assistance in various regions.

IT Specialist (Senior Cybersecurity Network Architect)

Company: Other Agencies and Independent Organizations - Consumer Financial Protection Bureau

Location: Washington, District of Columbia Washington, District of Columbia

Posted Sep 30, 2024

The position is for a Senior Cybersecurity Network Architect at the Consumer Financial Protection Bureau, responsible for designing and implementing secure data networks and cloud network designs.

Assistant Administrator for Response

Company: Department of Homeland Security - Federal Emergency Management Agency

Location: Washington, District of Columbia Washington, District of Columbia

Posted Sep 30, 2024

The position is for a Senior Executive Service role in the Department of Homeland Security's Federal Emergency Management Agency, responsible for executive leadership and managerial direction.

Park Ranger

Company: Department of the Interior - Bureau of Land Management

Location: Cle Elum, Washington Cle Elum, Washington

Posted Sep 30, 2024

The BLM is hiring for a temporary appointment, with a focus on exploring new careers. The position is not a Law Enforcement role and does not convey permanent status.

Sr. Staff Software Engineer - IaaS (Cluster Management) (REMOTE)

Company: GEICO

Location: Washington DC

Posted Sep 30, 2024

The job posting is for a Sr. Staff Engineer position at GEICO, responsible for leading the strategy and execution of a technical roadmap, designing and building secure cluster management systems, and mentoring and exemplifying technical excellence.

Transportation Specialist - DIRECT HIRE

Company: Department of Transportation - Federal Motor Carrier Safety Administration

Location: Washington, District of Columbia Washington, District of Columbia

Posted Sep 30, 2024

The CDL Division is responsible for ensuring State compliance with Federal CDL program requirements and working with States to improve highway safety by ensuring drivers of large trucks and buses are qualified to operate the vehicles and removing unsafe and unqualified drivers from the highways.

Program Manager (Logistics)

Company: Department of Homeland Security - Customs and Border Protection

Location: Washington, District of Columbia Washington, District of Columbia

Posted Sep 30, 2024

This job announcement is for an Assistant Commissioner's Staff position in the Department of Homeland Security's US Customs and Border Protection Office of Human Resources Management, located in Washington DC.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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