Technical Support Jobs in Washington DC

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Looking for Technical Support jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Washington DC area.

Senior Information Security Engineer

Company: Legislative Branch - Congressional Budget Office

Location: Washington, District of Columbia Washington, District of Columbia

Posted Sep 29, 2024

The Congressional Budget Office is seeking a senior information security engineer to manage its information systems. The person in this position serves as the agency's top information security professional and reports to the chief information officer.

AIRCRAFT ELECTRICIAN

Company: Department of the Navy - Naval Air Systems Command

Location: Naval Air Station Whidbey Island, Washington Naval Air Station Whidbey Island, Washington

Posted Sep 29, 2024

This flyer notifies interested applicants of anticipated vacancies and provides instructions on how to apply. It also notes that notice of result letters will not be sent to applicants who respond to the flyer.

Budget Director

Company: Other Agencies and Independent Organizations - U.S. Agency for Global Media

Location: Washington, District of Columbia Washington, District of Columbia

Posted Sep 29, 2024

The incumbent serves as the Budget Director, responsible for directing a team of analysts in the formulation and execution of USAGMs budget and grants management.

Training and Program Development Specialist

Company: Department of Justice - Community Relations Service

Location: Washington, District of Columbia Washington, District of Columbia

Posted Sep 29, 2024

The position is for a Training and Program Development Specialist in the Office of the Director, reporting to the Director of Training and Program Development. The job involves national training and program initiatives for the Community Relations Service.

Archives Specialist

Company: Other Agencies and Independent Organizations - National Archives and Records Administration

Location: Washington, District of Columbia Washington, District of Columbia

Posted Sep 29, 2024

The White House Liaison Division provides technical assistance to White House staff on records creation, management, and disposition of Presidential records.

Senior Financial Economist, CG-0110-14

Company: Other Agencies and Independent Organizations - Federal Deposit Insurance Corporation

Location: Washington, District of Columbia Washington, District of Columbia

Posted Sep 29, 2024

This position is located in the Division of Depositor and Consumer Protection Policy and Community Analytics Section Headquarters Office in Washington DC of the Federal Deposit Insurance Corporation.

Health Technician (Medical Assistant)

Company: Department of Veterans Affairs - Veterans Health Administration

Location: Spokane, Washington Spokane, Washington

Posted Sep 29, 2024

The Health Technician in Specialty Care Clinics provides direct patient care and support in specialty clinics.

Meatcutting Worker

Company: Department of Defense - Defense Commissary Agency

Location: Joint Base Lewis-McChord, Washington Joint Base Lewis-McChord, Washington

Posted Sep 29, 2024

The purpose of this position is to assist full performance meatcutters by performing simpler tasks when processing beef, pork, veal, and lamb into retail and ready-to-eat cuts for sale to patrons.

Budget Analyst (Scorekeeping)

Company: Legislative Branch - Congressional Budget Office

Location: Washington, District of Columbia Washington, District of Columbia

Posted Sep 29, 2024

The CBOs Budget Analysis Division is seeking an analyst to work in its Scorekeeping Unit, which coordinates cost estimates for annual appropriation bills and prepares reports for Congress.

Utility Systems Repairer-Operator Leader

Company: Other Agencies and Independent Organizations - Smithsonian Institution

Location: Washington, District of Columbia Washington, District of Columbia

Posted Sep 29, 2024

This position is located in Smithsonian Institutions Office of Smithsonian Facilities. The incumbent serves under the general supervision of the Utility Systems RepairerOperator USRO Supervisor and performs a variety of technical and leadership duties.

Cook

Company: Department of Veterans Affairs - Veterans Health Administration

Location: Spokane, Washington Spokane, Washington

Posted Sep 29, 2024

The position is located in the Nutrition and Food Service of the MannGrandstaff Veterans Medical Center. The primary purpose of the Cook WG4 is to prepare nutritious high quality meals for service to the Veterans.

INTERDISCIPLINARY ENGINEER

Company: Department of the Navy - U.S. Pacific Fleet

Location: Bremerton, Washington Bremerton, Washington

Posted Sep 29, 2024

This flyer notifies interested applicants of anticipated vacancies and provides instructions on how to apply.

Frequently Asked Questions

What are the typical salary ranges for tech support roles by seniority?
Entry‑level Tier 1 support: $45k‑$60k. Mid‑level Tier 2: $60k‑$80k. Senior Tier 3 or Support Engineer: $80k‑$110k. Specialist or Architecture level: $90k‑$130k. Manager/Director: $110k‑$150k. These ranges vary by region and industry.
What skills and certifications are most valuable for a tech support career?
Core skills: ticketing system (Zendesk, ServiceNow), OS troubleshooting (Windows, Linux), networking fundamentals, cloud platform knowledge (AWS, Azure, GCP), scripting (Python, PowerShell), and communication. Certifications: CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Azure Fundamentals, AWS Certified Cloud Practitioner, VMware Certified Professional.
Is remote work common in technical support positions?
Yes. Over 60% of support roles at SaaS and cloud companies offer full‑remote or hybrid options, with flexible hours to cover 24/7 support shifts and global customer bases.
What career progression paths exist within technical support?
Typical trajectories: Helpdesk Agent → Support Engineer → Solutions Engineer → Technical Account Manager → Support Manager/Director. Engineers may also move into product management, automation engineering, or cybersecurity specialist roles, leveraging their troubleshooting expertise.
What industry trends are shaping the future of technical support?
Key trends include AI‑powered ticket triage, automation of routine tasks, remote monitoring with SaaS tools, focus on security incident response, and a shift toward proactive support for cloud‑native and hybrid environments. Companies are also increasing investment in customer success metrics (CSAT, NPS) to drive support quality.

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