Technical Support Jobs in Washington DC

80,911 open positions · Updated daily

Looking for Technical Support jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Washington DC area.

Air Conditioning Equipment Mechanic Assistant Supervisor

Company: Legislative Branch - Architect of the Capitol

Location: Washington, District of Columbia Washington, District of Columbia

Posted Sep 29, 2024

The Air Conditioning Equipment Mechanic Assistant Supervisor assists the supervisor with technical and administrative supervision over workers performing air conditioning AC mechanical work.

Staff Assistant

Company: Legislative Branch - Architect of the Capitol

Location: Washington DC

Posted Sep 29, 2024

The position is located in the Architect of the Capitol Office of the Chief Executive Officer for Visitor Services. The candidate serves as the principal Staff Assistant to the CEO and provides administrative services to the Deputy CEO and the entire operation of the Capitol Visitor Center.

ENGINEERING TECHNICIAN (CIVIL)

Company: Department of Agriculture - Natural Resources Conservation Service

Location: Ephrata, Washington Ephrata, Washington

Posted Sep 29, 2024

The position provides engineering assistance to apply and maintain conservation practices in Washington state.

International Relations Specialist

Company: Department of the Interior - Bureau of Safety and Environmental Enforcement

Location: Washington, District of Columbia Washington, District of Columbia

Posted Sep 29, 2024

The Bureau of Safety and Environmental Enforcement (BSEE) promotes safety, protects the environment, and conserves resources offshore through regulatory oversight and enforcement.

Project Finance Specialist (Relationship Manager)

Company: Other Agencies and Independent Organizations - Development Finance Corporation

Location: Washington, District of Columbia Washington, District of Columbia

Posted Sep 29, 2024

The position is part of the US International Development Finance Corporation DFC Office of Small Business and Financial Services. As a Project Finance Specialist Relationship Manager, you will be responsible for coordinating with financial intermediaries, institutions, and stakeholders to implement and monitor financial relationships and recommend partnerships and products to maximize utilization and development impact and complement existing portfolio.

Security Specialist

Company: Other Agencies and Independent Organizations - Federal Reserve System--Board of Governors

Location: Washington, District of Columbia Washington, District of Columbia

Posted Sep 29, 2024

The Security Specialist is responsible for maintaining electronic security systems in Board facilities, ensuring proper functioning at all times.

Registered Nurse - Urgent Care

Company: Department of Veterans Affairs - Veterans Health Administration

Location: Spokane, Washington Spokane, Washington

Posted Sep 29, 2024

This position is eligible for the Education Debt Reduction Program, which reimburses student loan payments. To be eligible, you must meet specific requirements and submit your application within four months of appointment.

Natural Resource Specialist

Company: Department of Agriculture - Natural Resources Conservation Service

Location: Waterville, Washington Waterville, Washington

Posted Sep 29, 2024

The position is located within the Natural Resource Conservation Service NRCS United States Department of Agriculture USDA Washington State Office. The incumbent performs duties related to carrying out a coordinated natural resources conservation program.

Health Technician (Dermatology)

Company: Department of Veterans Affairs - Veterans Health Administration

Location: Seattle, Washington Seattle, Washington

Posted Sep 29, 2024

The Medical and Surgery Dermatology Health Technician provides assistance during Dermatology surgical procedures and patient consultations. The incumbent will participate in the planning and implementation of complex procedures under supervision.

Powered Support Systems Mechanics

Company: Department of the Army - Army Installation Management Command

Location: Joint Base Lewis-McChord, Washington Joint Base Lewis-McChord, Washington

Posted Sep 29, 2024

The Public Works Directorate at Joint Base Lewis-McChord Washington leads the industry in providing exceptional infrastructure resource and facility management services.

Deputy Assistant Attorney General

Company: Department of Justice - Offices, Boards and Divisions

Location: Washington, District of Columbia Washington, District of Columbia

Posted Sep 29, 2024

The Civil Rights Division is seeking an experienced attorney to serve as the Deputy Assistant Attorney General.

Director, Office of Communications and Innovation

Company: Other Agencies and Independent Organizations - U.S. Agency for International Development

Location: Washington, District of Columbia Washington, District of Columbia

Posted Sep 29, 2024

The Office of Inspector General OIG is committed to detecting and preventing fraud, waste, and abuse within the US Agency for International Development USAID, and provides oversight of several organizations.

Frequently Asked Questions

What are the typical salary ranges for tech support roles by seniority?
Entry‑level Tier 1 support: $45k‑$60k. Mid‑level Tier 2: $60k‑$80k. Senior Tier 3 or Support Engineer: $80k‑$110k. Specialist or Architecture level: $90k‑$130k. Manager/Director: $110k‑$150k. These ranges vary by region and industry.
What skills and certifications are most valuable for a tech support career?
Core skills: ticketing system (Zendesk, ServiceNow), OS troubleshooting (Windows, Linux), networking fundamentals, cloud platform knowledge (AWS, Azure, GCP), scripting (Python, PowerShell), and communication. Certifications: CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Azure Fundamentals, AWS Certified Cloud Practitioner, VMware Certified Professional.
Is remote work common in technical support positions?
Yes. Over 60% of support roles at SaaS and cloud companies offer full‑remote or hybrid options, with flexible hours to cover 24/7 support shifts and global customer bases.
What career progression paths exist within technical support?
Typical trajectories: Helpdesk Agent → Support Engineer → Solutions Engineer → Technical Account Manager → Support Manager/Director. Engineers may also move into product management, automation engineering, or cybersecurity specialist roles, leveraging their troubleshooting expertise.
What industry trends are shaping the future of technical support?
Key trends include AI‑powered ticket triage, automation of routine tasks, remote monitoring with SaaS tools, focus on security incident response, and a shift toward proactive support for cloud‑native and hybrid environments. Companies are also increasing investment in customer success metrics (CSAT, NPS) to drive support quality.

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