Technical Support Jobs in Washington DC

80,911 open positions · Updated daily

Looking for Technical Support jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Washington DC area.

Senior Policy Advisor

Company: Department of the Treasury - Treasury, Departmental Offices

Location: Washington, District of Columbia Washington, District of Columbia

Posted Sep 29, 2024

The Senior Policy Advisor will support efforts focusing on national security risks from global transactions, particularly those related to sensitive technologies and products crucial for military intelligence, surveillance, or cyber capabilities of countries of concern.

Policy Analyst

Company: Department of the Treasury - Treasury, Departmental Offices

Location: Washington, District of Columbia Washington, District of Columbia

Posted Sep 29, 2024

This position serves as a Policy Analyst in the Office of Global Transactions within the Department of the Treasury's Office of Investment Security. The position will support efforts focusing on national security risks from global transactions.

Pharmacy Technician (Anticoagulation)

Company: Department of Veterans Affairs - Veterans Health Administration

Location: Spokane, Washington Spokane, Washington

Posted Sep 29, 2024

The pharmacy technician clinical specialist position performs clinical and administrative support for specialized areas of clinical pharmacy practice, including anticoagulation and primary care services.

Medical Instrument Technician (Diagnostic Ultrasound)

Company: Department of Veterans Affairs - Veterans Health Administration

Location: Walla Walla, Washington Walla Walla, Washington

Posted Sep 29, 2024

The incumbent performs standard and complex ultrasound examinations, evaluates urgency, and manages patient flow. They maintain records and imaging files.

Pharmacist

Company: Department of Defense - Military Treatment Facilities under DHA

Location: Oak Harbor, Washington Oak Harbor, Washington

Posted Sep 29, 2024

This job posting is for a position at the Naval health Clinic Oak Harbor Washington. The work involves a range of services and assignments in clinical and pharmaceutical care and treatment. The posting mentions potential incentives and advanced leave accrual.

Human Resources Specialist (Performance Management), MC-0201-4C

Company: Other Agencies and Independent Organizations - Millennium Challenge Corporation

Location: Washington DC

Posted Sep 29, 2024

The position is located in the Human Resources Management Division within the Department of Administration and Finance. It is pay band 4C, equivalent to GS11.

Mission Support Specialist (Front Office)

Company: Department of Homeland Security - Customs and Border Protection

Location: Washington, District of Columbia Washington, District of Columbia

Posted Sep 29, 2024

This position is with the Department of Homeland Security within US Customs and Border Protection US Border Patrol US Border Patrol Headquarters Chief of Staff Information Coordination Branch located in Washington DC.

SUPV IT SPEC (NETWORK)

Company: Department of the Air Force - Air National Guard Units

Location: Spokane, Washington Spokane, Washington

Posted Sep 29, 2024

This is a job posting for a Washington Air National Guard Title 32 Excepted Service Non-Bargaining Unit Technician position. The job is advertised as an officer position and requires a resume with original words.

Contract & Procurement Specialist

Company: Department of the Navy - Commander, Navy Installations

Location: Keyport, Washington Keyport, Washington

Posted Sep 29, 2024

The purpose of the work is to support acquisition needs for centralized procurement and contracting of various commodities and services in the NW Region Fleet and Family Readiness Program.

Digital Initiatives Librarian

Company: Judicial Branch - Supreme Court of the United States

Location: Washington, District of Columbia Washington, District of Columbia

Posted Sep 29, 2024

This is a fulltime position with the Library at the Supreme Court of the United States in Washington DC. The job opportunity announcement will automatically close if the limit of 200 applicants is reached prior to the closing date.

Recreation Specialist - Fitness Center

Company: Department of the Navy - Commander, Navy Installations

Location: Bangor, Washington Bangor, Washington

Posted Sep 29, 2024

The Morale Welfare and Recreation department provides fitness, recreation, lodging, and food and beverage programs for service members and their families.

Emergency Management Specialist

Company: Department of Homeland Security - Federal Emergency Management Agency

Location: Washington, District of Columbia Washington, District of Columbia

Posted Sep 29, 2024

The ideal candidate will have experience developing situation reports and be comfortable working in a high-paced and dynamic environment.

Frequently Asked Questions

What are the typical salary ranges for tech support roles by seniority?
Entry‑level Tier 1 support: $45k‑$60k. Mid‑level Tier 2: $60k‑$80k. Senior Tier 3 or Support Engineer: $80k‑$110k. Specialist or Architecture level: $90k‑$130k. Manager/Director: $110k‑$150k. These ranges vary by region and industry.
What skills and certifications are most valuable for a tech support career?
Core skills: ticketing system (Zendesk, ServiceNow), OS troubleshooting (Windows, Linux), networking fundamentals, cloud platform knowledge (AWS, Azure, GCP), scripting (Python, PowerShell), and communication. Certifications: CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Azure Fundamentals, AWS Certified Cloud Practitioner, VMware Certified Professional.
Is remote work common in technical support positions?
Yes. Over 60% of support roles at SaaS and cloud companies offer full‑remote or hybrid options, with flexible hours to cover 24/7 support shifts and global customer bases.
What career progression paths exist within technical support?
Typical trajectories: Helpdesk Agent → Support Engineer → Solutions Engineer → Technical Account Manager → Support Manager/Director. Engineers may also move into product management, automation engineering, or cybersecurity specialist roles, leveraging their troubleshooting expertise.
What industry trends are shaping the future of technical support?
Key trends include AI‑powered ticket triage, automation of routine tasks, remote monitoring with SaaS tools, focus on security incident response, and a shift toward proactive support for cloud‑native and hybrid environments. Companies are also increasing investment in customer success metrics (CSAT, NPS) to drive support quality.

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