Technical Support Jobs in Washington DC

80,911 open positions · Updated daily

Looking for Technical Support jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Washington DC area.

Attorney Advisor

Company: Department of Commerce - National Telecommunications and Information Administration

Location: Washington, District of Columbia Washington, District of Columbia

Posted Sep 29, 2024

The National Telecommunications and Information Administration is seeking attorney advisors to join its Office of Chief Counsel, providing legal support for efforts to close the digital divide, manage federal spectrum resources, and build a better internet.

CY FOOD SERVICE WORKER (REGULAR FULL-TIME)

Company: Department of the Air Force - Air Mobility Command

Location: Fairchild AFB, Washington Fairchild AFB, Washington

Posted Sep 29, 2024

This position is for a regular full-time job at the 92 Force Support Squadron Child Development Center Fairchild AFB WA. The job involves setting up cafeteria lines and serving food to children. The position is guaranteed 3540 hours per week.

Embedded Integrated Prevention Coordinator

Company: Department of the Navy - Commander, Navy Installations

Location: Kitsap County, Washington Kitsap County, Washington

Posted Sep 29, 2024

The position involves serving as a nonclinical trainer and collaborating with command leadership to provide integrated primary prevention programs and services.

Clinical Application Coordinator

Company: Department of Health and Human Services - Indian Health Service

Location: Nespelem, Washington Nespelem, Washington

Posted Sep 29, 2024

The job announcement is for a position at an ambulatory health care center, specializing in family health care. The job involves implementing and supporting software packages and training staff. Recruitment or relocation incentives are possible.

Accounting Technician

Company: Department of Health and Human Services - Indian Health Service

Location: Nespelem, Washington Nespelem, Washington

Posted Sep 29, 2024

The job announcement is for an accounts receivable support position in a patient accounting system. The position reports to the Business Office Manager and may be eligible for recruitment or relocation incentives.

Supervisory Management and Program Analyst (Deputy CYP Manager)

Company: Department of the Navy - Commander, Navy Installations

Location: Washington, District of Columbia Washington, District of Columbia

Posted Sep 29, 2024

The position is for a strategic leader to oversee operational support within CNIC N96, including regional and installation activities.

Attorney-Advisor (General)

Company: Department of Homeland Security - DHS Headquarters

Location: Washington, District of Columbia Washington, District of Columbia

Posted Sep 29, 2024

This position is located in the Department of Homeland Security's Office of the General Counsel, serving as the principal legal advisor to the Program Accountability and Risk Management Office and the Suspension and Debarment Official.

CY FOOD SERVICE WORKER (FLEXIBLE / INTERMITTENT)

Company: Department of the Air Force - Air Mobility Command

Location: Fairchild AFB, Washington Fairchild AFB, Washington

Posted Sep 29, 2024

This position involves setting up cafeteria lines and serving food to children at the 92 Force Support Squadron Child Development Center. The position is flexible and intermittent, with a guaranteed 40 hours per week.

Medicaid Access Team Senior Analyst

Company: Other Agencies and Independent Organizations - Medicaid and CHIP Payment and Access Commission

Location: Washington, District of Columbia Washington, District of Columbia

Posted Sep 29, 2024

MACPAC is seeking a Medicaid Payment and Financing Principal Analyst. Learn more about this agency.

Supervisory Logistics Management Specialist

Company: Department of Homeland Security - Federal Emergency Management Agency

Location: Washington, District of Columbia Washington, District of Columbia

Posted Sep 29, 2024

The ideal candidate for this position will serve as a senior level Logistics Management Specialist who will identify specific requirements for money, manpower, facilities and services needed to support day-to-day disaster operations.

Attorney Advisor (General)

Company: Department of Agriculture - Office of the General Counsel

Location: Washington, District of Columbia Washington, District of Columbia

Posted Sep 29, 2024

The Attorney Advisor position provides legal advice and services to the USDA's Civil Rights Labor and Employment Law Division, focusing on defending judicial and administrative complaints of program discrimination.

Project Oversight Specialist, CG-1101-13

Company: Other Agencies and Independent Organizations - Federal Deposit Insurance Corporation

Location: Washington, District of Columbia Washington, District of Columbia

Posted Sep 29, 2024

This position provides support in construction, alterations, and major repair projects in the FDIC's Division of Administration.

Frequently Asked Questions

What are the typical salary ranges for tech support roles by seniority?
Entry‑level Tier 1 support: $45k‑$60k. Mid‑level Tier 2: $60k‑$80k. Senior Tier 3 or Support Engineer: $80k‑$110k. Specialist or Architecture level: $90k‑$130k. Manager/Director: $110k‑$150k. These ranges vary by region and industry.
What skills and certifications are most valuable for a tech support career?
Core skills: ticketing system (Zendesk, ServiceNow), OS troubleshooting (Windows, Linux), networking fundamentals, cloud platform knowledge (AWS, Azure, GCP), scripting (Python, PowerShell), and communication. Certifications: CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Azure Fundamentals, AWS Certified Cloud Practitioner, VMware Certified Professional.
Is remote work common in technical support positions?
Yes. Over 60% of support roles at SaaS and cloud companies offer full‑remote or hybrid options, with flexible hours to cover 24/7 support shifts and global customer bases.
What career progression paths exist within technical support?
Typical trajectories: Helpdesk Agent → Support Engineer → Solutions Engineer → Technical Account Manager → Support Manager/Director. Engineers may also move into product management, automation engineering, or cybersecurity specialist roles, leveraging their troubleshooting expertise.
What industry trends are shaping the future of technical support?
Key trends include AI‑powered ticket triage, automation of routine tasks, remote monitoring with SaaS tools, focus on security incident response, and a shift toward proactive support for cloud‑native and hybrid environments. Companies are also increasing investment in customer success metrics (CSAT, NPS) to drive support quality.

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