Technical Support Jobs

1,350,001 open positions · Updated daily

With the rapid rise of SaaS, cloud infrastructure, and AI‑driven customer service, the demand for technical support teams has never been higher. Companies are investing in help desks that resolve issues faster and keep customer satisfaction above 95%, driving a surge in Tier‑1 and Tier‑2 positions that cover Windows, macOS, Linux, networking, and cloud services.

Jobs range from Help Desk Analyst to Support Engineer, Incident Response Specialist, and Customer Success Manager. Typical responsibilities include ticket triage in Zendesk or ServiceNow, remote desktop assistance via TeamViewer, scripting with PowerShell or Bash, and escalation to Tier‑3 experts for complex network or security problems.

Salary transparency is essential for agents who hold certifications such as CompTIA A+, Network+, ITIL Foundation, or Microsoft Certified: Modern Desktop Administrator. Knowing the exact pay brackets for remote, on‑site, or hybrid roles lets professionals negotiate fair compensation and recognize the true value of their skills in keeping businesses online.

Application Developer-Microsoft Power Platform

Company: IBM

Location: BANGALORE, IN

Posted Dec 16, 2025

The text promotes IBM Consulting's career opportunities, emphasizing long-term client relationships, collaboration, innovation, and professional growth. It highlights roles in hybrid cloud and AI solutions, technical expertise, and a supportive work environment that encourages creativity and problem-solving.

Package Specialist-SAP HANA FIN FI

Company: IBM

Location: Kolkata, IN

Posted Dec 16, 2025

This job description highlights a career in IBM Consulting focused on hybrid cloud and AI solutions, emphasizing collaboration with global clients, technical expertise in SAP systems, and leadership in complex projects. It outlines requirements for experience with SAP FICO, S4HANA implementations, and cross-functional teamwork.

Business Analyst

Company: IBM

Location: Pune, IN

Posted Dec 16, 2025

The role emphasizes innovation, collaboration, and solving complex problems, requiring expertise in HRIS and SAP SuccessFactors.

Application Developer Intern - Cloud FullStack

Company: IBM

Location: Giza, EG

Posted Dec 16, 2025

The text promotes IBM Consulting's career opportunities, emphasizing collaboration with leading companies, innovative solutions, and professional growth. It highlights roles in fullstack development with cutting-edge technologies and a supportive culture focused on long-term career development.

User Researcher

Company: IBM

Location: Multiple Cities

Posted Dec 16, 2025

IBM CIC offers extensive career growth opportunities, supportive work environments, and diverse benefits including training programs, flexible working arrangements, and career development resources. The company emphasizes innovation, collaboration, and employee well-being through various initiatives and recognition programs.

HR Delivery Mananger

Company: IBM

Location: HORTOLANDIA, BR

Posted Dec 16, 2025

This text describes a role in IBM Consulting emphasizing long-term client relationships, innovation, and career growth. It highlights responsibilities in payroll management, team leadership, compliance, and digital transformation, while showcasing the company's focus on strategic partnerships and impactful solutions.

Techlead - BPOD - Automation

Company: IBM

Location: RIO DE JANEIRO, BR

Posted Dec 16, 2025

This text describes a career opportunity at IBM Consulting focusing on hybrid cloud and AI solutions, emphasizing collaboration, innovation, and professional growth. The role involves leading automation teams, technical project management, and integrating systems while leveraging IBM technologies. Required skills include experience with automation tools, programming languages, and data analysis, alongside business and behavioral competencies.

Category Manager (Strategic Sourcing)

Company: IBM

Location: BUDAPEST, HU

Posted Dec 16, 2025

IBM is seeking a strategic sourcing professional with experience to support client initiatives, requiring skills in procurement strategies, stakeholder management, and negotiation. The role involves managing procurement projects, analyzing data, and maintaining supplier relationships, with qualifications including education and language proficiency.

Senior Software Engineer, Cloud Platform Services

Company: IBM

Location: BANGALORE, IN

Posted Dec 16, 2025

IBM Software offers innovative cloud solutions with opportunities for growth. The role involves leading cloud platform services, collaborating on best practices, and contributing to global initiatives.

Package Specialist-SAP IS Utilities

Company: IBM

Location: Kolkata, IN

Posted Dec 16, 2025

The text promotes IBM Consulting's career opportunities, emphasizing collaboration, innovation, and growth in hybrid cloud and AI solutions. It highlights roles involving SAP-based utilities projects, technical expertise, and career development in a supportive environment.

Application Developer-Process Management (BPM)

Company: IBM

Location: BANGALORE, IN

Posted Dec 16, 2025

This text describes a Software Developer role at IBM Consulting, emphasizing collaboration with global clients, hybrid cloud and AI innovation, and opportunities to create impactful solutions through strategic technology platforms and partner ecosystems.

Front End Developer (React JS and .NET)

Company: IBM

Location: QUEZON CITY, PH

Posted Dec 16, 2025

The text describes a Software Developer role at IBM Consulting, emphasizing hybrid cloud and AI project development, collaboration with global clients, and career growth opportunities. It highlights technical skills required, such as React JS and Agile methodologies, while promoting a culture of innovation and professional development.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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